🌐 Multi-Location Company.
Tesla Energy Overview
Expert Score: 3.3/5
Founded in: 2011
Tesla Energy, established in 2011, has been an active participant in the solar industry, providing services across 50 states. We dug into what Tesla Energy offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Tesla Energy’s Offerings at a Glance:
- Customer experience: Reviews average out to 3.3, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Tesla Energy handles Remote Diagnostics: Tesla vehicles are designed with the goal of eliminating the need for service. Paired with remote diagnostics and over-the-air software updates, your car is regularly improved. Mobile Service Anywhere: If your car requires attention, Tesla mobile technicians can complete most repairs wherever you park. Collision Repairs: For anything mobile technicians can’t fix, Tesla Service Centers, Tesla Collision Centers, and Tesla-Approved Collision Centers are available to quickly and safely make repairs. Roadside Emergency Service: In an emergency, Roadside Assistance is available when you need it most. Service Portal: This provides service and diagnostic information for independent businesses and individuals involved in the professional maintenance and repair of Tesla vehicles. Customer Support: Tesla provides support for purchasing, delivery, ownership, and product support.
- Web traffic and visibility: Their site attracts roughly 27253971 monthly visits, showing a negative growth trend and indicating where things are headed.
- Coverage area: Operating in AK, AL, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. Tesla Energy is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – Certified Tesla Powerwall Installer. The BBB has them rated at NOT BBB ACCREDITED, which factors into how they stack up professionally.
Deciding whether Tesla Energy fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Tesla Energy is the right fit for your solar project.
Independent Sources
Tesla Energy Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 692 | 4.3 |
| solarreviews.com | 1151 | 2.88 |
| yelp.com | 1200 | 3.2 |
| bbb.org | 4 | 5.00 |
| consumeraffairs.com | 567 | 2.3 |
| indeed.com | 87 | 3.3 |
| trustpilot.com | 16 | 1.8 |
| angi.com | 23 | 5.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 359 | 4.6 |
| Expert Score | 3.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Tesla Energy Reviews
| Company Website | tesla.com |
| Year Founded | 2011 |
| Areas Served | AK, AL, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY |
| Services Offered | Remote Diagnostics: Tesla vehicles are designed with the goal of eliminating the need for service. Paired with remote diagnostics and over-the-air software updates, your car is regularly improved. Mobile Service Anywhere: If your car requires attention, Tesla mobile technicians can complete most repairs wherever you park. Collision Repairs: For anything mobile technicians can’t fix, Tesla Service Centers, Tesla Collision Centers, and Tesla-Approved Collision Centers are available to quickly and safely make repairs. Roadside Emergency Service: In an emergency, Roadside Assistance is available when you need it most. Service Portal: This provides service and diagnostic information for independent businesses and individuals involved in the professional maintenance and repair of Tesla vehicles. Customer Support: Tesla provides support for purchasing, delivery, ownership, and product support. |
| Roofing service | yes |
| Panel Options | Design: The panels have an all-black aesthetic with no visible grid and a concealed edge. They are designed to be low-profile and durable, converting sunlight to energy for decades. Efficiency: Tesla solar panels are designed to be highly efficient, delivering maximum solar production year-round, even on roofs with complicated angles. Durability: The panels are designed with the durability of both the overall array and your roof in mind. Monitoring: Tesla provides 24/7 system performance monitoring. Specifications: The solar panels have a wattage of 400 W, can operate in temperatures from -40°F up to +185°F, and come with a 25-year performance guarantee. |
| Battery Installations | 18650-type: These batteries have an 18 mm diameter and measure 65 mm in length. They are used in the original Roadster, Model S, and Model X. 2170-type: These batteries are 70 mm long with a 21 mm diameter. They are used in Model 3 and Model Y. 4680-type: These are the latest type of batteries used by Tesla. Some Texas-made Model Y cars use these batteries. Prismatic: These are used in the base Model 3 and Model Y. |
| Certifications | Certified Tesla Powerwall Installer |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 10-Year Comprehensive Warranty |
Tesla Energy Website Visits Two-Year Trend: negative
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 27195982 | 6.13 | 204 | 31% | 43% | 46% | 0.43% | 3.8% | 0.05% | 6.2% |
Tesla Energy Social Media
What do Customers Say about the Tesla Energy?
What People Like:
Tesla’s got a pretty solid setup with their vertically integrated approach – solar panels, battery storage, and the software all work together. The 24/7 monitoring through their app is actually useful for keeping tabs on performance.
People feel reassured knowing Tesla will likely still be around to honor those 10-25 year warranties.
The over-the-air updates are a nice touch – your system actually gets better over time.
Their solar installations look good. Not your typical clunky panels, and the pricing is competitive.
The installation teams get consistently high marks from both customers and industry partners.
What Frustrates People:
There can be annoying gaps between when your design is done and when the utility company finally approves everything.
The utility approval stage feels like a black box – nobody really knows what’s happening or how long it’ll take.
The Good:
- Price is reasonable
- Panels do their job well enough
- All-black design looks clean on your roof
The Bad:
- Customer service leaves a lot to be desired
- Good luck finding detailed specs or information
Tesla Solar Roof:
Pros:
The whole roof becomes solar – no visible panels bolted on top, which looks pretty slick.
Cons:
You’re basically replacing your entire roof, which isn’t cheap. And figuring out if you can even get one installed, or when, is frustratingly unclear.
Powerwall from Tesla:
Pros:
It keeps additional solar power and can keep things running when the electricity goes off.
Bad:
Some reviews have brought up problems with quality, and customers are not happy at all.
The Positives:
Overall, customers seem reasonably satisfied – averaging 3.2 out of 5 stars across 1200 reviews.
Tesla’s brand recognition helps. Everyone knows them from their cars and charging network.
With 217 locations nationwide, there’s probably one near you.
The Negatives:
Service horror stories pop up regularly – warranty disputes, recall issues, the works.
Some service centers have earned a reputation for incompetence.
Supercharger stations can get packed, especially ones near other charging networks. Expect to wait sometimes.
What Works:
Tesla cars genuinely changed the game. The electric motors deliver acceleration that makes gas engines feel prehistoric.
The tech is legitimately impressive – everything controlled through that massive touchscreen. Climate, music, navigation, all in one place.
For eco-conscious buyers, Tesla’s sustainability focus matters. These cars actually help reduce emissions.
What Doesn’t:
Customer service gets hammered in reviews. Response times drag, communication falters, problems don’t get fixed quickly.
Maintenance is minimal, sure, but when things break, repairs cost a fortune. And reliability issues do crop up.
Positive Feedback:
Some owners love their Teslas – one called their Model 3 the best car they’ve owned.
For a tech company, the car software and website are genuinely innovative (even with occasional bugs).
A handful of customers had smooth service experiences.
Negative Feedback:
Communication before delivery is often terrible, leaving buyers in the dark.
When cars arrive damaged, fixing them means multiple service center visits with staff who seem like they’d rather be anywhere else.
The cars themselves are solid, but service is weak. There’s a pattern of dodging warranty claims and ignoring known design flaws.
Some buyers struggled to even get insurance – companies were hesitant about the Model 3 when it was new.
Critical Reviews:
Delivery communication is frequently awful. Cars show up damaged, fixing them requires repeat visits to apathetic service staff, and you might end up with a website voucher that doesn’t come close to making things right.
The software glitches are ironic for a company that prides itself on being tech-forward.
Despite great cars, service is disappointing. The company seems to actively avoid honoring warranties and won’t fix problems caused by poor design decisions.
Positive Reviews:
The Model 3 gets praise (though batteries struggle a bit in British winters, apparently).
Tesla’s electric vehicles are genuinely innovative and perform well.
What Employees Appreciate:
The mission is genuinely inspiring. Working on sustainable transportation actually feels meaningful.
The fast pace forces you to learn constantly. Plenty of opportunities to grow your skills.
Even if things are crazy, colleagues stick together. People really get along.
What workers find hard:
The work is too hard. Deadlines that are too tight might make you burn out.
Management communication is inconsistent, making it hard to know what priorities actually are.
Organization is lacking. Poor management, minimal training – it can be chaotic.
Strengths:
The driving experience is genuinely thrilling. Whether it’s a Model 3 or the insane Model S Plaid, the acceleration beats anything with a gas engine.
The minimalist interior with that giant touchscreen is actually functional. It’s like having a smart assistant built into your car.
Weaknesses:
Service falls short of the cars themselves. Tesla seems to fight warranty claims and drags its feet on fixing known issues.
Recalls for problematic components don’t get addressed quickly enough.
Strengths:
Voice recognition in the navigation system works remarkably well – actually understands what you’re saying.
Routing has gotten much better over time, nearly matching Google Maps now.
Tesla uses Mapbox and their Valhalla software for custom routing logic – like automatically routing to chargers when battery runs low.
Weaknesses:
Still not quite as accurate as Google Maps for navigation.
Charging point suggestions aren’t always spot-on, which matters when you’re running low on battery.
Summarizing:
Do we recommend Tesla Energy services?
Average Performer
Tesla Energy gets the Average Performer badge and works in 50 states, but their third-party ratings don’t go above 4. Local community trust isn’t their strong suit either – their score is 3.3 in our evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Tesla Energy may not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Tesla Energy to your list as a lower priority and one that requires additional research before you decide to work with them.
