Clean Energy USA Overview
Expert Score: 4.7/5
Founded in: 2019
Clean Energy USA, established in 2019, has been an active participant in the solar industry, providing services in 1 state. We dug into what Clean Energy USA offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Clean Energy USA’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.7, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Clean Energy USA handles Solar Panel Installation, Assessment , Seamless Installation Process, Maintenance, Incentive Paperwork, Other Electrical Services
- Web traffic and visibility: Their site attracts roughly 1733 monthly visits, showing a positive growth trend and indicating where things are headed.
- Coverage area: Operating in DE. Clean Energy USA is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether Clean Energy USA fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Clean Energy USA is the right fit for your solar project.
Independent Sources
Clean Energy USA Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 4 | 4.0 |
| solarreviews.com | 2 | 3.75 |
| yelp.com | 7 | 3.9 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 4.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 3 | 5.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 112 | 4.8 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Clean Energy USA Reviews
| Company Website | ceusa.com |
| Year Founded | 2019 |
| Areas Served | DE |
| Services Offered | Solar Panel Installation, Assessment , Seamless Installation Process, Maintenance, Incentive Paperwork, Other Electrical Services |
| Roofing service | – |
| Panel Options | Custom Design, Efficient Arrangement, Seamless Installation |
| Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-year – Solar Panel warranty |
Clean Energy USA Website Visits Two-Year Trend: positive
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1409 | 1.67 | 34 | 45% | 22% | 67% | 0.33% | 3.2% | 0.02% | 7.4% |
Clean Energy USA Social Media
What do Customers Say about the Clean Energy USA?
Positive Feedback:
People like the custom design and how efficiently the solar panels are arranged. The installation goes well, and they take care of all the paperwork for the incentives, which is quite good. One big plus is that the panels come with a 25-year warranty. People loved that they could get several quotes from reliable installers that fit their requirements.
Some customers reported that the company stopped following up after they were fast to answer at initially.
Positive Reviews:
Many customers said that Clean Energy USA has competent, experienced workers that did a great job with the installation. People said that the firm was quick to respond, showed there on time, and communicated well. Many individuals applauded the installation team for doing a great job and paying close attention to detail. Customers liked the affordable rates and the fact that they would save money on energy expenditures in the long run after they went solar.
Some customers indicated they were disappointed with the delays in installation and the lack of information about modifications to the schedule. Some folks complained the job was bad since the wiring wasn’t tight and the panels weren’t put together correctly. A few people believed the sales presentation was dishonest since the final costs were more than what was initially indicated. In some cases, customers had trouble getting issues fixed or experienced no follow-up after installation.
Positive Feedback:
Employees like the culture and benefits. Work-life balance and the professional environment get high marks. Learning opportunities and flexibility are also appreciated.
Negative Feedback:
Some employees raised safety concerns during installations. People also complained that the remuneration didn’t reflect the danger and job.
Positive Reviews:
A lot of customers enjoyed how professional the crew was, how knowledgeable they were, and how easy it was for them to install everything. They enjoyed how soon they got back to them, how clearly they spoke to them, and how effectively they maintained their commitments. A lot of individuals liked how well the teams paid attention to detail and did their jobs. Customers claimed that one of the best things about it was that they would save money on their energy costs in the long run.
Some consumers complained there were delays and that the firm didn’t do a good job of letting people know about changes to the schedule. Some people have complained about poor workmanship, such panels that aren’t securely fastened or wires that are too loose. In isolated cases, customers felt misled by sales pitches with higher final costs. A couple had trouble getting issues resolved or experienced no follow-up after installation.
Positive Aspects:
- Outstanding Customer Service: This is their biggest strength. Staff are consistently described as wonderful, professional, courteous, and friendly. Response times are fast—help often comes immediately (like instructions to reset an inverter) or technicians show up within hours.
- Long-Term Support: They’ve supported customers for over a decade (12 and 13 years mentioned) and get praised for continued availability when needed.
- Quality Work and Integrity: Installation work is described as amazing and professional. Service techs are conscientious hard workers determined to find root causes. Excellent service quality, including critter fence installation.
- Competitive Pricing: One quotation was said to be less than half the price of a competitor’s quote.
Bad Things:
- Cause of the Leak Unknown: The business immediately rectified two leaks in the roof and damage inside, but they never found out what caused them (poor installation, strong winds, or problems with the roof that were already there).
- Problems with Snow: One user’s system stopped operating because of snow, even though their neighbor’s system worked properly. They had to call the firm for a remote reset.
Summarizing:
Do we recommend Clean Energy USA services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Clean Energy USA is distinguished as a Market Leader. They’ve established themselves in 1 state, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Clean Energy USA stands out as a premier choice in the solar installation industry.
