Lux Energy Overview
Expert Score: 3.8/5
Founded in: 2018
Lux Energy, established in 2018, has been an active participant in the solar industry, providing services across 7 states. We dug into what Lux Energy offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Lux Energy’s Offerings at a Glance:
- Customer experience: Reviews average out to 3.8, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Lux Energy handles Planning, Implementation, Financing, and Operation of Energy Plants: Lux Energy plans, implements, finances, and operates energy plants, often combined with heat or cold networks, for the public sector, industry, property developers, and healthcare facilities. Energy Contracting: With energy contracting, Lux Energy takes on the study and technical design of the power plant, construction and financing of the power plant, operation, maintenance and monitoring of the proper functioning of the systems, full warranty, which includes all repairs during the contract period, 24/7 monitoring of the plants, 24/7 emergency service for possible incidents, and supply of the power plants with primary energy (biomass, electrical energy, gas).
- Web traffic and visibility: Their site attracts roughly 1334 monthly visits, showing a positive growth trend and indicating where things are headed.
- Coverage area: Operating in UT, OK, NM, TX, SC, RI, CO. Lux Energy is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP. The BBB has them rated at B+, which factors into how they stack up professionally.
Deciding whether Lux Energy fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Lux Energy is the right fit for your solar project.
Independent Sources
Lux Energy Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 7 | 1.6 |
| bbb.org | 1 | 1.00 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 18 | 3.9 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 68 | 4.0 |
| Expert Score | 3.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Lux Energy Reviews
| Company Website | luxsolarenergy.com |
| Year Founded | 2018 |
| Areas Served | UT, OK, NM, TX, SC, RI, CO |
| Services Offered | Planning, Implementation, Financing, and Operation of Energy Plants: Lux Energy plans, implements, finances, and operates energy plants, often combined with heat or cold networks, for the public sector, industry, property developers, and healthcare facilities. Energy Contracting: With energy contracting, Lux Energy takes on the study and technical design of the power plant, construction and financing of the power plant, operation, maintenance and monitoring of the proper functioning of the systems, full warranty, which includes all repairs during the contract period, 24/7 monitoring of the plants, 24/7 emergency service for possible incidents, and supply of the power plants with primary energy (biomass, electrical energy, gas). |
| Roofing service | – |
| Panel Options | Custom Rooftop Solar Systems: Lux Energy designs each solar solution to meet your specific energy needs, taking into account your roof’s space, orientation, and your lifestyle. 3D-Model Solar Panel Designs: They provide 3D-model designs for their solar panels. Solar Panel Installation: Lux Energy handles the installation of the solar panels. Solar Inspection & Activation: After the installation, they conduct an inspection and activation of the solar panels. Home Energy Monitoring: Lux Energy also offers home energy monitoring services. |
| Battery Installations | Backup Battery Installation: Lux Energy provides backup battery installation services. This service ensures continuous power during outages, keeping your home’s essential functions always running smoothly. Reduce Energy Costs: With the strategic use of stored energy, you can lower electricity bills and avoid peak time charges, leading to significant savings. Outage-Proof Your Home: With a backup battery, your home can continue to function smoothly even during power outages. |
| Certifications | NABCEP |
| Solar system leases service | yes |
| Expands dealership network | yes |
| BBB Rating | B+ |
| Warranty | 25 years |
Lux Energy Website Visits Two-Year Trend: positive
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 609 | 1.85 | 29 | 39% | 26% | 65% | 0.21% | 3.3% | 0.05% | 4.6% |
Lux Energy Social Media
What do Customers Say about the Lux Energy?
Positive Feedback:
Customers have praised the installation crew and the quality of the panels.
The willingness of specific employees to help has also been highlighted.
Negative Feedback:
Some customers have had unpleasant encounters with aggressive salesmen.
Positive Aspects:
Some customers praised the installation crew for their work.
The quality of the solar panels was appreciated by certain clients.
Specific employees were commended for their helpfulness.
Negative Aspects:
Several reviewers expressed concerns about the company’s sales tactics.
Some customers reported aggressive behavior from salesmen who wouldn’t leave their property.
Positive Aspects:
Some customers have praised the installation crew, the quality of the panels, and the willingness to help of specific employees.
Negative Aspects:
Some customers have had unpleasant encounters with aggressive salesmen who wouldn’t leave their property. There are also reports of rude and pushy salespeople who go door to door, ignoring “do not harass” signs and local rules.
Summarizing:
Do we recommend Lux Energy services?
Average Performer
Lux Energy gets the Average Performer badge and works in 7 states, but their third-party ratings don’t go above 4. Local community trust isn’t their strong suit either – their score is 3.8 in our evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Lux Energy may not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Lux Energy to your list as a lower priority and one that requires additional research before you decide to work with them.
