🌐 Multi-Location Company.
Sol-Up Overview
Expert Score: 4.8/5
Founded in: 2009
Sol-Up, established in 2009, has been an active participant in the solar industry,
providing services across 2 states. We dug into what Sol-Up offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Sol-Up’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.8, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Sol-Up handles Add to existing system, Add solar panels on roof, Solar system installation, Solar shingle installation, Add solar panels, Add solar shingles on roof, Solar rooftop panel installation, Solar system maintenance.
- Web traffic and visibility: Their site attracts roughly 44635 monthly visits, showing a negative growth trend and indicating where things are headed.
- Coverage area: Operating in CA, NV. Sol-Up is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP, SEIA, SPW, BBB. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether Sol-Up fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Sol-Up is the right fit for your solar project.
Independent Sources
Sol-Up Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 8 | 3.1 |
| solarreviews.com | 121 | 4.58 |
| yelp.com | 161 | 4.2 |
| bbb.org | 14 | 3.36 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 9 | 3.4 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 5 | 4.8 |
| Google reviews | 2,050 | 4.9 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Sol-Up Reviews
| Company Website | solup.com |
| Year Founded | 2009 |
| Areas Served | CA, NV |
| Services Offered | Add to existing system, Add solar panels on roof, Solar system installation, Solar shingle installation, Add solar panels, Add solar shingles on roof, Solar rooftop panel installation, Solar system maintenance. |
| Roofing service | – |
| Panel Options |
|
| Battery Installations |
|
| Certifications | NABCEP, SEIA, SPW, BBB |
| Solar system leases service | yes |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | 25-year – System warranties on panels, production, inverters and labor plus 25 years of roof leak protection |
Sol-Up Website Visits Two-Year Trend: negative
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 17325 | 1.66 | 64 | 62% | 38% | 37% | 0.34% | 8.0% | 0.01% | 10.6% |
Sol-Up Social Media
What do Customers Say about the Sol-Up?
Positive Reviews:
People like that Sol-Up uses cutting-edge technology when doing installations.
The company gets recognized for sticking to quality products and providing excellent customer service.
Negative Reviews:
One customer said Sol-Up took them to court for $17,000 even though no actual work got done—just for putting their signature on a contract.
Another person reported their installation never happened when it was supposed to because a service panel was on back-order.
Positive Reviews:
Customers appreciate that Sol-Up installs with top-tier technology.
People point out the company’s commitment to quality products and great customer service.
One customer noted Sol-Up was the only company in town licensed to install Panasonic solar panels.
Positive Reviews:
People gave Sol-Up high marks for professionalism, how well installation went, and support after everything’s done.
One customer said Sol-Up’s quote came in a bit cheaper than another company while offering a better product.
Another person really valued the 25-year warranty covering workmanship, labor, and roof penetration.
Negative Reviews:
That same customer also said Sol-Up wasn’t truthful about the HOA being a non-issue.
Positive Reviews:
The search results didn’t turn up any specific positive reviews.
Negative Reviews:
A customer complained that 3 of their solar panels had burn marks and weren’t working, plus the monitoring device also quit functioning.
This customer said they sent a written warranty request through the mail like Sol-Up requires, but heard nothing back even after 60 days passed.
The customer also mentioned calling Sol-Up on the phone didn’t get them anywhere.
Positive Reviews:
Workers have said good things about Sol-Up’s work environment—calling it exciting and motivating.
One employee said the work gets them excited and motivated to help the team grow and go beyond what clients expect.
Another employee liked how competitive the company is in the market and appreciated getting the right tools to do things properly.
Positive Reviews:
Plenty of customers have said they’re satisfied with what the company provides. They’ve praised the sales team for acting professionally and really knowing their stuff.
Installation also got highlighted positively—customers liked that the process went smoothly and efficiently.
The quality of the solar panels and seeing their electricity bills drop noticeably also came up in positive reviews.
Negative Reviews:
One major problem people brought up involves contract disputes. A customer claimed they got sued for a huge amount without any work actually happening—just for signing the contract and getting free permits from their HOA. This left them not trusting the company.
Another issue customers raised had to do with the quality of installed solar panels. People stated that the roof under the solar panels leaked, which was a headache and cost extra to repair. People also didn’t appreciate how the corporation handled these issues; customers thought their complaints weren’t being taken seriously enough.
Good Reviews:
People claim that Sol-Up does a great job and gives great service.
People say good things about how detailed the sales process is, how well the installation is done, and how helpful the assistance is after the transaction.
Customers liked that the company’s guarantee covers everything regarding the service, such as the labor and the roof penetration.
Negative Reviews:
One customer said they were sued for violating the contract since Sol-Up never did any work or made any changes to the property.
Another complaint was regarding solar panels that didn’t work and a monitoring device that failed.
Summarizing:
Do we recommend Sol-Up services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Sol-Up is distinguished as a Market Leader. They’ve established themselves in 2 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Sol-Up stands out as a premier choice in the solar installation industry.
Andy is a Founder, Chief Content Officer, regular contributor, and idea generator behind Resident Solar Power. He is well-versed in various aspects of solar energy, including photovoltaic systems, solar policy trends, and green technology innovations.
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