Solartime USA Overview
Expert Score: 5.0/5
Founded in: 2016
Solartime USA, established in 2016, has been an active participant in the solar industry, providing services in 1 state. We dug into what Solartime USA offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Solartime USA’s Offerings at a Glance:
- Customer experience: Reviews average out to 5.0, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Solartime USA handles Home Solar Installation: Customized solar panel systems for residential properties, helping homeowners save on electricity bills and embrace renewable energy. Pool Solar Heating: Solar solutions designed to efficiently heat swimming pools, extending swim seasons and reducing energy costs. Business Solar Installation: Commercial solar systems tailored to meet the energy needs of businesses, lowering operational costs and improving sustainability. Energy Storage Solutions: Battery storage systems to store excess solar energy, ensuring power availability during outages and peak usage times. Generator Installation: Backup generators to provide reliable power during grid outages, keeping homes and businesses operational. Solar Maintenance Services: Regular inspection, cleaning, and repair services to ensure solar systems operate at peak performance.
- Web traffic and visibility: Their site attracts roughly 2111.0 monthly visits, showing a Negative growth trend and indicating where things are headed.
- Coverage area: Operating in TX. Solartime USA is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP, BBB, REC. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether Solartime USA fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Solartime USA is the right fit for your solar project.
Independent Sources
Solartime USA Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 259 | 5.0 |
| solarreviews.com | 60 | 4.7 |
| yelp.com | 10 | 4.6 |
| bbb.org | 97 | 5.00 |
| consumeraffairs.com | 1 | 5 |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 332 | 5.0 |
| Expert Score | 5.0 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solartime USA Reviews
| Company Website | solartimeusa.com |
| Year Founded | 2016 |
| Areas Served | TX |
| Services Offered | Home Solar Installation: Customized solar panel systems for residential properties, helping homeowners save on electricity bills and embrace renewable energy. Pool Solar Heating: Solar solutions designed to efficiently heat swimming pools, extending swim seasons and reducing energy costs. Business Solar Installation: Commercial solar systems tailored to meet the energy needs of businesses, lowering operational costs and improving sustainability. Energy Storage Solutions: Battery storage systems to store excess solar energy, ensuring power availability during outages and peak usage times. Generator Installation: Backup generators to provide reliable power during grid outages, keeping homes and businesses operational. Solar Maintenance Services: Regular inspection, cleaning, and repair services to ensure solar systems operate at peak performance. |
| Roofing service | – |
| Panel Options | Monocrystalline Solar Panels: These high-efficiency panels are made from a single crystalline silicon ingot, providing better performance in high-heat and low-light conditions, ideal for the Dallas/Fort Worth climate. Polycrystalline Solar Panels: Cost-effective panels made from multiple silicon fragments, offering a budget-friendly alternative with slightly lower efficiency compared to monocrystalline panels. |
| Battery Installations | Sol-Ark, LG Chem |
| Certifications | NABCEP, BBB, REC |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-year workmanship warranty |
Solartime USA Website Visits Two-Year Trend: Negative
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 2111.0 | 1.81 | 136.2 | 0.55 | 24% | 31% | 0.27% | 2.6% | 0.02% | 42.6% |
Solartime USA Social Media
What Do Customers Say About the Solartime USA?
Positive reviews:
“Highly recommend Solartime USA! I went with them because of their considerable experience, solid background and feedback from past customers. They did not disappoint and did a great job with my system. Everything was coordinated really well starting from survey and designing the system all the way until PTO. Everybody was patient and responsive to all my questions throughout the process and despite the year-end rush to get everything done, they did an excellent job ensuring a quality install. Happy customer!” – deepak691 ⭐⭐⭐⭐⭐ January 26, 2026
“I found Solar Time on EnergySage. That’s a great place to start if you are looking. In any case, I really recommend Solar Time. From project manager, Kathryn, to the entire crew, they were honest and direct as well as always professional. I knew what was happening and when. Right now, the system is up and running perfectly. Really happy with the result, including the Powerwall. Good people.” – herrshade ⭐⭐⭐⭐⭐ January 15, 2026
Positive reviews:
“We sadly found ourselves with a non-working system and the company we were tied to had gone out of business. They left us without any idea of what to do (not shocked they were HORRIBLE to deal with) so I reached out to the manufacturer for Sunny-Boy inverters and they referred me to Solartime USA for assistance. From the first conversation with Alexis I felt like we were not going to have to scrap our 5 year old system. She was very professional, friendly and took ownership of our situation. They did not install this system but she made me feel as if I was a long standing client. The technicians that have been to our house have blown us away from what we were accustomed to with O3. The technicians were knowledgeable, helpful, courteous and skilled! They were able to isolate the issue and get our inverter replaced quickly. They handled everything for us and we did not receive any surprises with what they quoted. Solartime USA has made a lifelong customer and we look forward to having them service our solar needs as well as a roof when the time comes! THANK YOU!” – Cody Family ⭐⭐⭐⭐⭐ May 30, 2024
“After my husband spent many hours researching and talking to several companies, we decided to go with SolarTime. This is a family owned company and made him feel very comfortable in every interaction. Most of the initial interactions and conversations he had were with Jason, and Jason kindly and thoroughly answered every question (and my husband had a LOT of questions). Kathryn, our install manager, kept us in the loop the entire process once the install process began. The entire process from when we signed the contract to when we were producing our own energy only took about 5 weeks (and that was with us pushing the installation of the panels back 1 week because we were going to be out of town when they initially wanted to install them). I was very skeptical when we started to think about spending the money to install solar panels, but company has been great to work with, and I would recommend them to anyone who is ready to start significantly cutting back on your energy bills!” – Allison ⭐⭐⭐⭐⭐ August 18, 2023
Negative reviews:
“Initially we were happy with their service. But we are 2 years from installation now, and are not producing anywhere near the amount of solar we were ‘guaranteed’. Customer service is slow to respond to issues that have come up over the past 2 years, and still has not addressed the underproduction issue after reaching out several times. I did a ton of research and met with just about every solar installer before we chose this company, but now I’m regretting this decision. Buyer beware.” – Mindi84 ⭐⭐☆☆☆ December 26, 2020
Positive reviews:
“Wonderful company. Very happy with the work. Very happy with the price. Very responsive. On time. I’m also kind of a nerd, and they were flexible with my nerdy questions and adapted to use the site very well. My system was a ground mount and they nailed it. Thank you all!” – Michael G. ⭐⭐⭐⭐⭐ October 28, 2021
“By far the most helpful and professional team I’ve ever worked with. I have a lot of experience in technology and working with customers, but I have to say their support is awesome. Do not settle for Tesla as you’ll be highly disappointed, not only is Solartime USA competitive but they are there to support you immediately, unlike Tesla you’ll have to wait weeks if not months for actual service.” – Jim A. ⭐⭐⭐⭐⭐ November 29, 2021
Negative reviews:
“I dealt with this company and I give them 1 star. They over promised what I would get. Then they told us a price and switched it at the last minute. Not cool.” – Meg G. ⭐☆☆☆☆ February 16, 2018
Positive reviews:
“Highly recommend Solartime USA! I went with them because of their considerable experience, solid background and feedback from past customers. They did not disappoint and did a great job with my system. Everything was coordinated really well starting from survey and designing the system all the way until PTO. Everybody was patient and responsive to all my questions throughout the process and despite the year-end rush to get everything done, they did an excellent job ensuring a quality install. Happy customer!” – Deepak S ⭐⭐⭐⭐⭐ January 26, 2026
“Our battery stopped discharging energy. Zilch Zero Nothing Solartime USA to the rescue!We felt fortunate finding the good folks at Solartime. The representative worked methodically through our issue clearly communicating via phone, email and text along the way. Once she determined it was time to send out a technician, an appointment was made based on our schedules. 5 star customer service right away! The technician arrived on time prepared to tackle the problem. He never wavered from the task (great work ethic) which involved multiple phone calls and adjustments. AND he solved the problem! Amazing! With our gratitude and an extra cold beverage he was on his way to help another. He truly needs a Super Hero cape. Thank you Solartime USA! We are happy to join your family.” – Cindy H ⭐⭐⭐⭐⭐ January 16, 2026
Positive reviews:
“I found Solar Time through Energy Sage. ST won me over with their price, quality, customer service, and warranty. Kathryn, the project manager, was always accessible and professional and kept me up-to-date with the project. The crew, from the electricians to the installers, were just great. They answered all my annoying questions along the way with grace. I’m so happy with the result. My panels are producing as expected and my battery is keeping the house running all night. I recommend Solar Time. Good people. I’ll add a photo.” – Stephen Shade ⭐⭐⭐⭐⭐ January 2026
“Highly recommend Solartime USA! I went with them because of their considerable experience, solid background and feedback from past customers. They did not disappoint and did a great job with my system. Everything was coordinated really well starting from survey and designing the system all the way until PTO. Everybody was patient and responsive to all my questions throughout the process and despite the year-end rush to get everything done, they did an excellent job ensuring a quality install. Happy customer!” – Deepak Shivanna ⭐⭐⭐⭐⭐ February 2026
Summarizing:
Do We Recommend Solartime USA Services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Solartime USA is distinguished as a Market Leader. They’ve established themselves in 1 state, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Solartime USA stands out as a premier choice in the solar installation industry.
