South Texas Solar Systems Overview
Expert Score: 3.0/5
Founded in: 2007
South Texas Solar Systems, established in 2007, has been an active participant in the solar industry,
providing services in 1 state. We dug into what South Texas Solar Systems offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
South Texas Solar Systems’s Offerings at a Glance:
- Customer experience: Reviews average out to 3.0, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, South Texas Solar Systems handles Solar Panel Installation, Grid-tied Solar System Services, Inverter Services, Virtual Consultations, Solar Panel Repair, Battery Bank Services, Ground-mounted System Services, Off-grid Solar System Services, Solar Electric/PV System Installation.
- Web traffic and visibility: Their site attracts roughly 6475 monthly visits, showing a positive growth trend and indicating where things are headed.
- Coverage area: Operating in TX. South Texas Solar Systems is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – SEIA, BBB. The BBB has them rated at B-, which factors into how they stack up professionally.
Deciding whether South Texas Solar Systems fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if South Texas Solar Systems is the right fit for your solar project.
Independent Sources
South Texas Solar Systems Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 8 | 2.0 |
| solarreviews.com | 9 | 2.66 |
| yelp.com | 19 | 2.1 |
| bbb.org | 12 | 1.67 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 5.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 142 | 3.3 |
| Expert Score | 3.0 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
South Texas Solar Systems Reviews
| Company Website | txsolarsystems.com |
| Year Founded | 2007 |
| Areas Served | TX |
| Services Offered | Solar Panel Installation, Grid-tied Solar System Services, Inverter Services, Virtual Consultations, Solar Panel Repair, Battery Bank Services, Ground-mounted System Services, Off-grid Solar System Services, Solar Electric/PV System Installation. |
| Roofing service | – |
| Panel Options |
|
| Battery Installations |
|
| Certifications | SEIA, BBB |
| Solar system leases service | – |
| Expands dealership network | yes |
| BBB Rating | B- |
| Warranty | 25-year – All inclusive warranty with Panasonic panel selection. Other panel selections come with different warranty options. |
South Texas Solar Systems Website Visits Two-Year Trend: positive
Learn more:Â Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 2371 | 1.89 | 45 | 46% | 38% | 51% | 0.30% | 3.8% | 0.02% | 6.9% |
South Texas Solar Systems Social Media
What do Customers Say about the South Texas Solar Systems?
Positive Reviews:
Full-service approach, including design, installation, maintenance, and cleaning services.
Commitment to customer service, with each system having its own company representative for the duration of the system’s life.
Negative Reviews:
Dissatisfaction with the company’s project management and communication.
One customer mentioned that their system took 16 months to become fully operational, which was longer than expected.
The company submitted for payment from the bank providing their loan prior to the project being completed, which was a violation of the terms and conditions of the loan agreement.
Positive Reviews:
Customers appreciate the company’s full-service approach, including design, installation, maintenance, and cleaning services.
They value the company’s commitment to customer service, with each system having its own company representative for the duration of the system’s life.
One customer praised the company for providing a fair price for the installation and for making the installation process as simple and understandable as possible.
Negative Reviews:
Some customers have expressed dissatisfaction with the company’s project management and communication.
One customer mentioned that their system took 16 months to become fully operational, which was longer than expected.
The company submitted for payment from the bank providing their loan prior to the project being completed, which was a violation of the terms and conditions of the loan agreement.
Positive Reviews:
Competitive pricing.
Quality of installation.
Fair price for the installation.
Good communication.
Panels installed on time.
Panels generating enough power to offset their bill.
Negative Reviews:
Dissatisfaction with after-sales support.
Issues faced later on.
Positive Reviews:
Fair price for installation.
Good communication from the sales team to installation.
Honest company.
Panels generated enough power to offset their bill.
Impressed that the firm could provide Tesla panels and an EV port.
Negative Reviews:
It was good at first, but things went wrong later.
Good Reviews:
A sales rep from McAllen, TX said that the money was decent and they could choose their own hours. They also enjoyed the office workers and found management simple to deal with.
A Public Relations professional who works there now likes the growing solar energy sector and loves helping the world. They like helping their colleagues become better and find it satisfying to assist consumers save money.
Bad Reviews:
A sales rep from San Antonio, Texas said that the work atmosphere was really bad and that there was no help with sales. They thought they were going to drown or swim and that no department was helping them.
Good Things:
Customers like how well South Texas Solar Systems installs solar panels.
People have said good things about how quickly and professionally the company responds.
Some customers have praised the company’s personnel for being informed and its procedures for being quick.
Bad Things:
Some customers were unhappy with how long it took to communicate or how little follow-up there was.
People sometimes complained about problems in scheduling installations.
Some reviewers said that there were some technical problems during the installation.
Summarizing:
Do we recommend South Texas Solar Systems services?
Average Performer
South Texas Solar Systems gets the Average Performer badge and works in 1 state, but their third-party ratings don’t go above 4. Local community trust isn’t their strong suit either – their score is 3.0 in our evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While South Texas Solar Systems may not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add South Texas Solar Systems to your list as a lower priority and one that requires additional research before you decide to work with them.
Andy is a Founder, Chief Content Officer, regular contributor, and idea generator behind Resident Solar Power. He is well-versed in various aspects of solar energy, including photovoltaic systems, solar policy trends, and green technology innovations.
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