🌐 Multi-Location Company.
Baker Home Energy Overview
Expert Score: 4.6/5
Founded in: 2009
Baker Home Energy, established in 2009, has been an active participant in the solar industry, providing services in 1 state. We dug into what Baker Home Energy offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Baker Home Energy’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.6, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Baker Home Energy handles Installing Solar Panels, Home Battery Systems, Heating & Cooling Systems, Roofing, Service and Repair.
- Web traffic and visibility: Their site attracts roughly 12889 monthly visits, showing a positive growth trend and indicating where things are headed.
- Coverage area: Operating in CA. Baker Home Energy is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – Electrical Contractor. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether Baker Home Energy fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Baker Home Energy is the right fit for your solar project.
Independent Sources
Baker Home Energy Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 1 | 1.0 |
| solarreviews.com | 74 | 4.16 |
| yelp.com | 744 | 4.1 |
| bbb.org | 14 | 2.07 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 4 | 4.8 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 138 | 4.8 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 2,437 | 4.8 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Baker Home Energy Reviews
| Company Website | bakerhomeenergy.com |
| Year Founded | 2009 |
| Areas Served | CA |
| Services Offered | Installing Solar Panels, Home Battery Systems, Heating & Cooling Systems, Roofing, Service and Repair. |
| Roofing service | yes |
| Panel Options | Monocrystalline or polycrystalline |
| Battery Installations | Tesla Powerwall 3, SonnenCore+, SonnenEvo, Enphase IQ Battery 10 |
| Certifications | Electrical Contractor |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 10 year warranty on the entire system and up to 25 years on the panels |
Baker Home Energy Website Visits Two-Year Trend: positive
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 12803 | 1.42 | 56 | 68% | 38% | 41% | 0.79% | 4.7% | 0.98% | 6.3% |
Baker Home Energy Social Media
What do Customers Say about the Baker Home Energy?
Positive Reviews:
Customers have praised Baker Home Energy for their excellent service.
Other customers have been commended for their knowledgeable and honest sales team, and their project leads have been described as very responsive.
The installation team has been appreciated for their punctuality, professionalism, and cleanliness.
Customers have also expressed satisfaction with the quality of the installation.
Positive Reviews:
Customers mention that the installation process is super-fast, often completed within two days. The office staff and installers are praised for their professionalism.
Other customers also appreciate the quick response to issues, such as a recall on the inverter, which was replaced promptly.
Positive Reviews:
Customers have praised Baker Home Energy for their professionalism and quality of service.
One customer mentioned that the team answered all their questions and handled the permitting and inspection process smoothly.
Another customer was pleased with the electrical work done on their 1970’s house, stating that the experience exceeded their expectations.
Negative Reviews:
One customer was upset about being upsold on an RMA, which added about $4,000 to the total price.
Customer also mentioned delays in the project and were not happy with the company’s decision to do the roof work just a week before the solar installation.
Positive Reviews:
Customers have praised the company’s professionalism, punctuality, and quality of service.
One customer mentioned that their HVAC technician, Junior, was very professional and courteous, and was able to diagnose and fix a problem with their 23-year-old heater.
Another customer appreciated that the company did not try to upsell them.
Negative Reviews:
One customer mentioned a large electric bill that amassed when their system was down for 4 months during the hottest summer in Escondido history.
Positive Reviews:
Customers have praised the professionalism and knowledge of Baker’s staff.
The company’s no-pressure approach and attention to detail have been highlighted as positive aspects.
Customers have reported satisfaction with the overall customer service and would recommend Baker to their family members.
Long-term customers appreciate the consistent high level of service over several years.
Negative Reviews:
Customers have reported long response times for service calls, with one customer waiting almost 2 months for an issue to be fixed.
There have been instances of incorrect installations, such as wires being installed in the wrong direction, leading to a lack of power production.
Customers have expressed frustration with being directed to call other companies (like Enphase) for issues that were ultimately due to Baker’s installation.
Summarizing:
Do we recommend Baker Home Energy services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Baker Home Energy is distinguished as a Market Leader. They’ve established themselves in 1 state, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Baker Home Energy stands out as a premier choice in the solar installation industry.
