Suntria Overview
Expert Score: 4.0/5
Founded in: 2004
Suntria , established in 2004, has been an active participant in the solar industry, providing services across 9 states. We dug into what Suntria offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Suntria ‘s Offerings at a Glance:
- Customer experience: Reviews average out to 4.0, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Suntria handles Add to existing system Add solar panels on roof Solar system installation Solar shingle installation Add solar panels Add solar shingles on roof Solar rooftop panel installation Solar system maintenance
- Web traffic and visibility: Their site attracts roughly 8102 monthly visits, showing a positive growth trend and indicating where things are headed.
- Coverage area: Operating in AZ, FL, ID, KS, MO, OK, TX, UT, VA. Suntria is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – BBB, NABCEP. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether Suntria fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Suntria is the right fit for your solar project.
Independent Sources
Suntria Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 93 | 3.02 |
| yelp.com | 41 | 1.8 |
| bbb.org | 183 | 3.96 |
| consumeraffairs.com | 9 | 2.8 |
| indeed.com | 156 | 4.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 23 | 4.1 |
| Google reviews | 829 | 4.3 |
| Expert Score | 4.0 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Suntria Reviews
| Company Website | suntria.com |
| Year Founded | 2004 |
| Areas Served | AZ, FL, ID, KS, MO, OK, TX, UT, VA |
| Services Offered | Add to existing system Add solar panels on roof Solar system installation Solar shingle installation Add solar panels Add solar shingles on roof Solar rooftop panel installation Solar system maintenance |
| Roofing service | – |
| Panel Options |
|
| Battery Installations |
|
| Certifications | BBB, NABCEP |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 30-year – Warranty on key components, production and labor as well as 30 years of roof penetration protection. |
Suntria Website Visits Two-Year Trend: positive
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3264 | 3.51 | 216 | 52% | 48% | 33% | 0.48% | 11.1% | 0.02% | 8.0% |
Suntria Social Media
What do Customers Say about the Suntria ?
Good Reviews:
People like obtaining assistance that is professional, helpful, and easy to understand.
People have had really good experiences with the firm. They comment about how competent the crew is and how quickly they can install things.
Some consumers report their system isn’t operating at all, which is a bad review.
People are unhappy about shady business tactics and contracts that weren’t followed.
A lot of clients had trouble getting the monitoring function to operate correctly.
Positive Reviews:
People give Suntria’s sales reps credit for knowing their stuff, and customers report seeing real savings on energy bills after getting Suntria’s solar panels installed.
Reviews point out that Suntria uses American-made equipment, keeps work in-house instead of farming it out to subcontractors, and makes sure their consultants get thorough training.
Negative Reviews:
Customers report problems right from the start with solar panel installation—things like bad wiring that damaged appliances and created fire risks.
People have dealt with systems failing over and over, and getting Suntria to actually fix things permanently has been tough. One person put it this way: “Suntria got their payment but I have an incomplete job that is no closer to providing what they said would be delivered.”
Looking at the negative feedback overall, it’s clear Suntria needs to work on making sure installations go smoothly and systems work reliably.
Positive Aspects
Seamless and Smooth Process: People described going from signing the contract through getting everything installed as “super smooth” and a “very clean process.”
Effective Communication (When Performing Core Duties): The company stayed “communicative” while installation was happening. A sales rep and project manager who knew what they were doing made sure the customer understood there might be delays related to local regulations.
Customer Satisfaction with Core Work: When you look just at what the company does as a solar installer, customers said they were “very satisfied with the outcome.”
Financial Savings Delivered (Early Stage): Initial reports look promising on savings—utility bills went from over $200 down to under $25 in the first couple of months.
Negative Aspects
Aggressive Sales and Misleading Tactics: The way they sell gets called a “hard sell built on false narratives,” with promises (like gift cards) that push you into signing a contract.
High Cancellation Fees/Lock-in Contracts: Customers say they got “locked into an agreement” without enough time to do their research, and trying to back out so they could be informed consumers cost them $3,000.
Failure to Deliver Promised Savings: One customer ended up paying more on electric bills than before installation—the exact opposite of the “dramatic” savings they were promised during the sale.
Positive aspects:
They handle both commercial and residential electrical and solar work.
What they offer includes Solar Electric Generating Systems, Energy Reduction Products, Solar Water Heating, and efficient air conditioning units.
Bad things:
There have been 65 complaints closed in the previous three years, and 49 of them were in the last year.
Customers have had problems with service or repairs.
Some consumers thought they were given wrong information about how solar panels would help and how loan payments would function.
People also complained that projects took too long and that communication was poor.
Positive Reviews:
Employees admire how well the team works together and how nice the work atmosphere is.
People may develop and learn new things in the organization.
It seems that management cares about whether or not workers do well.
People like the company’s values and culture.
Negative Reviews:
Some workers have experienced trouble with their bosses.
There are reports of individuals leaving often and a lot of tension.
Some workers spoke about workplace politics and how groups were emerging.
People are complaining that management is not honest.
Positive aspects:
Suntria puts together home energy packages—solar and battery systems you can control and keep an eye on using their mobile app.
Customers have praised how professional and efficient they are, and how focused they stay on customer satisfaction all through installation.
The sales team gets recognition for being knowledgeable and really explaining what solar energy can do for you.
Negative aspects:
Birdeye reviews didn’t mention specific negative things. That said, everyone’s experience is different, so keep that in mind.
Positive Reviews:
Service that’s professional, helpful, and honest.
Staff who really know their stuff and answered every question.
Satisfied with the system and willing to recommend Suntria to others.
The whole process was simple and communication stayed solid.
Negative Reviews:
People complaining about getting lied to regarding the cancellation period.
Problems with systems being too small based on what they’re currently paying out of pocket.
Hard time getting anyone at the company to pick up the phone.
Complaints about sales reps not telling the truth.
Summarizing:
Do we recommend Suntria services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Suntria is distinguished as a Market Leader. They’ve established themselves in 9 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Suntria stands out as a premier choice in the solar installation industry.
