🌐 Multi-Location Company.
Complete Solar Overview
Expert Score: 3.2/5
Founded in: 2009
Complete Solar, established in 2009, has been an active participant in the solar industry, providing services across 29 states. We dug into what Complete Solar offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Complete Solar’s Offerings at a Glance:
- Customer experience: Reviews average out to 3.2, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Complete Solar handles Solar Engineering and Design Services: They provide full-service solar engineering and design services that can save businesses time and resources while increasing revenue. Solar Installation: Complete Solar offers solar panel installation services for homes. Partner Program: They have a partner program that allows solar sales, solar installers, and home contractors to become a Complete Solar partner. This program provides tools and support to help businesses scale up their solar operations. Permitting and Installation: They handle all aspects of the solar installation process, including permitting and post-installation services.
- Web traffic and visibility: Their site attracts roughly 10287 monthly visits, showing a negative growth trend and indicating where things are headed.
- Coverage area: Operating in AZ, AL, CA, CO, CT, DE, FL, GA, ID, MD, MA, NH, NJ, NM, NY, NV, NC, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, WV, WY. Complete Solar is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP. The BBB has them rated at B, which factors into how they stack up professionally.
Deciding whether Complete Solar fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Complete Solar is the right fit for your solar project.
Independent Sources
Complete Solar Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 71 | 3.8 |
| solarreviews.com | 53 | 2.73 |
| yelp.com | 230 | 2.2 |
| bbb.org | 1 | 1.00 |
| consumeraffairs.com | 1 | 1.0 |
| indeed.com | 13 | 3.5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 29 | 4.8 |
| birdeye.com | 1 | 1.0 |
| Google reviews | 409 | 3.6 |
| Expert Score | 3.2 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Complete Solar Reviews
| Company Website | completesolar.com |
| Year Founded | 2009 |
| Areas Served | AZ, AL, CA, CO, CT, DE, FL, GA, ID, MD, MA, NH, NJ, NM, NY, NV, NC, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, WV, WY |
| Services Offered | Solar Engineering and Design Services: They provide full-service solar engineering and design services that can save businesses time and resources while increasing revenue. Solar Installation: Complete Solar offers solar panel installation services for homes. Partner Program: They have a partner program that allows solar sales, solar installers, and home contractors to become a Complete Solar partner. This program provides tools and support to help businesses scale up their solar operations. Permitting and Installation: They handle all aspects of the solar installation process, including permitting and post-installation services. |
| Roofing service | – |
| Panel Options | Monocrystalline, Polycrystalline, Thin-Film Solar Panels |
| Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | yes |
| BBB Rating | B |
| Warranty | 30-Year Comprehensive Warranty for Parts, Performance & Labor |
Complete Solar Website Visits Two-Year Trend: negative
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 12520 | 7.28 | 489 | 32% | 52% | 33% | 0.28% | 10.2% | 0.08% | 4.0% |
Complete Solar Social Media
What do Customers Say about the Complete Solar?
Positive reviews:
The customer service team really stands out.
Their sales representatives know their stuff.
People specifically mention how helpful Ronald has been.
Negative reviews:
Getting someone on the phone can be a challenge.
The wait for system activation drags on longer than expected.
Installation hasn’t gone smoothly for everyone.
Some customers report panels that still aren’t working six months later.
Positive reviews:
The sales experience left a good impression on many buyers.
Several customers found their pricing competitive compared to other companies.
Installation teams work efficiently—many report the process was surprisingly quick.
Negative reviews:
Customers struggle to get return calls.
System activation takes far longer than anticipated.
The quality of the installation varies, and some people have major difficulties.
Several customers have reported panels that don’t work months after they were put in.
Inverters have failed repeatedly for some users.
Waiting for replacement parts and technician visits stretches on for weeks.
Positive Reviews:
Complete Solar handles the administrative burden well—permits, utility company coordination, all of it.
Installation crews work hard and deliver clean, professional results.
Negative Reviews:
One customer’s inverter failed three times, and it took four months to get a technician out.
Some feel misled during the sales process, reporting system performance well below what was promised.
Positive Reviews:
Workers like the friendly environment.
The firm has opportunity for growth.
New employees get a lot of training and help all the time.
Bad Reviews:
Management communication may need a lot more work.
Leadership generally doesn’t provide clear directions.
Positive Reviews:
People often compliment how professional and on time they are.
Most customers commented that the work was done fast and well.
A lot of customers think that customer service responds quickly.
Negative Reviews:
If someone doesn’t show up, it could be challenging to make plans.
Some tests claim things are hard, but they don’t explain why.
Good Reviews:
Many clients like how easy it is to go solar with this business.
The staff is kind, knowledgeable, and takes the time to explain everything in detail.
People like getting aid when they transition to solar electricity.
Most assessments are favorable, and customers are delighted with both the process and the end result.
Negative Reviews:
Some customers thought the sales process went too quickly or that they didn’t get clear answers soon away.
There are some worries here and there about how quickly the installation will be done or how well the work will be done.
Summarizing:
Do we recommend Complete Solar services?
Average Performer
Complete Solar gets the Average Performer badge and works in 29 states, but their third-party ratings don’t go above 4. Local community trust isn’t their strong suit either – their score is 3.2 in our evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Complete Solar may not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Complete Solar to your list as a lower priority and one that requires additional research before you decide to work with them.
