🌐 Multi-Location Company.
SunCommon Overview
Expert Score: 4.5/5
Founded in: 2002
SunCommon, established in 2002, has been an active participant in the solar industry,
providing services across 2 states. We dug into what SunCommon offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
SunCommon’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.5, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, SunCommon handles Residential Solar, Community Solar, Home Energy Storage, Small Business & Commercial Solar, Solar Repair & Maintenance.
- Web traffic and visibility: Their site attracts roughly 14938 monthly visits, showing a negative growth trend and indicating where things are headed.
- Coverage area: Operating in NY, VT. SunCommon is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NYSERDA Quality Solar Installer. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether SunCommon fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if SunCommon is the right fit for your solar project.
Independent Sources
SunCommon Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 10 | 5.0 |
| solarreviews.com | 161 | 4.59 |
| yelp.com | 14 | 3.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 14 | 3.9 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 1 | 1.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 113 | 4.6 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
SunCommon Reviews
| Company Website | suncommon.com |
| Year Founded | 2002 |
| Areas Served | NY, VT |
| Services Offered | Residential Solar, Community Solar, Home Energy Storage, Small Business & Commercial Solar, Solar Repair & Maintenance. |
| Roofing service | – |
| Panel Options | QCells |
| Battery Installations | Tesla Powerwall |
| Certifications | NYSERDA Quality Solar Installer |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | Manufacturer’s Warranty |
SunCommon Website Visits Two-Year Trend: negative
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 11768 | 1.84 | 56 | 57% | 38% | 45% | 0.26% | 3.2% | 0.04% | 5.2% |
SunCommon Social Media
What do Customers Say about the SunCommon?
Positive Reviews:
People have given SunCommon credit for being honest, having integrity, being helpful, supportive, and friendly.
One person said SunCommon was “head and shoulders above all others” and they had “100% confidence in this company”.
Another customer was happy with their solar panels and Tesla Powerwall that got installed in 2019.
Positive Reviews:
One customer said it’s been 5 years since switching to solar for their home and they couldn’t be happier. The SunCommon team helped them during installation and still does.
Another customer from Windsor, Vermont had a great experience with SunCommon.
A happy customer from Delmar, NY has been using solar for three years.
Other customers mentioned good customer service and said they haven’t had any problems in the 9 years they’ve had it.
Positive Aspects:
People appreciate that the company is local/regional and has been around for a long time.
The quality equipment the company uses is really valued.
Customers give the company credit for comprehensive service—handling all paperwork, contacts, and special issues.
The installation crew gets praised for being friendly, professional, and knowledgeable.
Negative Aspects:
Customers have reported communication problems, pointing to times when the company didn’t respond or follow through.
There have been complaints about how the company treats potential customers—some felt ignored or not taken seriously.
Some customers weren’t satisfied with how the company manages and coordinates things.
Positive Reviews:
Workers appreciate how committed the company is to the environment.
The company gets praised for progressive values, great employee benefits, a friendly and supportive team, being mission-driven, and having highly motivated and passionate staff.
Some employees have pointed out the flexible work schedule and being able to work from home.
Negative Reviews:
There are worries about disorganized management, poor communication between departments, and lots of people leaving.
Some workers have said newcomers don’t get proper training.
There are also complaints about favoritism and people you can’t trust.
Workers have expressed dissatisfaction with how the company handles scheduling changes and deadlines.
Positive Aspects:
Professional staff: The customer thought all the staff were professional—from designing through financing and then construction/installation.
Respect for property: The company respected the customer’s property during installation and fixed up any areas that got disturbed during construction.
Negative Aspects:
Long installation time: The customer waited 8 months without getting an installation.
Poor communication: The customer dealt with poor communication and lack of professionalism from the company.
Summarizing:
Do we recommend SunCommon services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, SunCommon is distinguished as a Market Leader. They’ve established themselves in 2 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, SunCommon stands out as a premier choice in the solar installation industry.
Andy is a Founder, Chief Content Officer, regular contributor, and idea generator behind Resident Solar Power. He is well-versed in various aspects of solar energy, including photovoltaic systems, solar policy trends, and green technology innovations.
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