Alternate Energy Inc review

Positive reviews:

“Finally I got my split air in my bedroom, lots of red tape with the city DPP . I already did my leaving room. Jordan did an excellent job, also the installation person that did my wiring, didn’t get his name. All my neighbors went with Alternate Energy with split Air units, some with 3-units. Also, want to thank Vince …Design set up and Leeland my salesperson. If you need a split air or solar, please call Alternate Energy. Aloha, Derek” – Derek Y. ⭐⭐⭐⭐⭐ November 22, 2024

“We’ve been a customer of Alternate Energy since at least 2011. We recently had our pv and solar water heater panels taken down and put back (by Alternate Energy) for a re-roofing job (by another company). While we thought that the cost of the job by Alternate Energy was quite expensive, we’ve had only exceptional service by their employee, Steve Sams. Steve was very conscientious and meticulous in everything that he did. He was always the last one to leave the job site (often 2-3 hours after everyone else) because he was trying to do the best job possible. He wouldn’t quit until he solved a persistent excessive water pressure problem. He gained our utmost respect and trust in his knowledge and integrity. Thank you Steve for your 5 Star attention and service!!” – Wayne T. ⭐⭐⭐⭐⭐ June 18, 2024

Negative reviews:

“Parents been trying to contact them for 2 months to come and check the FAILING solar system that was installed for warranty work. No response and no contact. Unless you want to waste your money I’d advise to not get this done by this company. STAY AWAY.” – Byron C. ⭐☆☆☆☆ October 30, 2025

“We had four ACs installed by Alternate energy about eight years ago. They did a great job. They do great job of coming out and cleaning. However, almost 4 months ago one of our AC’s broke and it took us three months to get an appointment. They came out and $250 the guy was here for 10 minutes. Left said and said he needed to order a part. it has now been two weeks and still no part has been ordered and they are telling us it’s be another 8 to 12 weeks once they order to come back and put the part back in. Altogether we’re expecting about six months repair. Unfortunately, the 90° weather not helped disappointed in their repair portion of the company.” – Jennifer M. ⭐⭐☆☆☆ August 28, 2025

Positive reviews:

“AED have a good work structure. Everything was quick and easy management was good. My coworkers were really dependable also. I would recommend someone who trying to get in the construction field to start there.” – Solar Technician ⭐⭐⭐⭐⭐ February 20, 2018

“This company takes care of it’s customers and workers. They encourage employees to advance themselves with schooling. They give regular raises to workers that are proficient.” – Service Technician ⭐⭐⭐⭐⭐ February 6, 2017

Negative reviews:

“Not to much to learn very straight line kind of work no special skills not much training job. It’s what some people call a dead end job. More of one off those no brainer job.” – Fabricator ⭐☆☆☆☆ December 10, 2019

Positive reviews:

“A friend referred me to Alternate Energy after being turned down by another company who told me my roof is too fragmented. Now I have 22 panels and 1 Tesla battery and my system produces lots of energy. I’m glad with the result. Salesperson Dave Thompson and the electrician Trevor are great to work with.” – Liz Akina ⭐⭐⭐⭐⭐ August 18, 2025

“On 6-23-25 Alternate Energy serviced my PV system. The office was very quick to schedule service, the 3 technicians were so professional, clean and friendly. When the job was completed, the office followed up with a phone call to ensure all went perfectly. The overall experience was wonderful. Highly recommend.” – James Jones ⭐⭐⭐⭐⭐ July 18, 2025

Negative reviews:

“Alternate Energy Inc. was contracted for a solar related installation at our neighbors property back in January 2017, almost two years ago! They asked to dig a 6inch trench through our front yard and agreed to repair it. We had just grated the yard, landscaped and planted new grass. Today, we still have a 2foot by 30foot trench line with no grass growing, a yard full of small rocks, a huge pile of dirt next to a plywood covered hole. We have made requests that you fix it, we were fed lies about who is responsible and the project status. The bottom line is that you have shown your business ethics to be minimal if existent.” – DARRYL FREEMAN ⭐☆☆☆☆ November 2018

“Current and future buyers beware. Quick to take your money, but when problems arise they don’t even call back. 5 calls already after they identified 2 panels were inoperable. Not one call back. Secretaries are nice and admit they have problems with management responding. Save yourself the headache and go somewhere else for your PV and solar.” – Byron Chong ⭐☆☆☆☆ November 2021

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Average Performer

Alternate Energy gets the Average Performer badge and works in 1 state, but their third-party ratings don’t go above 4. Local community trust isn’t their strong suit either – their score is 3.6 in our evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Alternate Energy may not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Alternate Energy to your list as a lower priority and one that requires additional research before you decide to work with them.