Jefferson Electric Overview
Expert Score: 4.3/5
Founded in: 2011
Jefferson Electric, established in 2011, has been an active participant in the solar industry,
providing services in 1 state. We dug into what Jefferson Electric offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Jefferson Electric’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.3, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Jefferson Electric handles Installation, Financing, Electrical Contracting, Solar Repair & Maintenance
- Web traffic and visibility: Their site attracts roughly 2088 monthly visits, showing a negative growth trend and indicating where things are headed.
- Coverage area: Operating in IN. Jefferson Electric is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP Certified, OSHA Safety Certifications, IEEE Master Electrician Certification, Factory Technician Certification. The BBB has them rated at A-, which factors into how they stack up professionally.
Deciding whether Jefferson Electric fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Jefferson Electric is the right fit for your solar project.
Independent Sources
Jefferson Electric Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 4 | 5.0 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 19 | 4.1 |
| bbb.org | 6 | 4.50 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 9 | 4.1 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 13 | 4.5 |
| birdeye.com | No reviews | No reviews |
| Google reviews | No reviews | No reviews |
| Expert Score | 4.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Jefferson Electric Reviews
| Company Website | jeffersonelectricllc.com |
| Year Founded | 2011 |
| Areas Served | IN |
| Services Offered | Installation, Financing, Electrical Contracting, Solar Repair & Maintenance |
| Roofing service | – |
| Panel Options | SolarEdge, Tesla |
| Battery Installations | Tesla Powerwall Battery, Panasonic EverVolt Battery, SolarEdge Battery |
| Certifications | NABCEP Certified, OSHA Safety Certifications, IEEE Master Electrician Certification, Factory Technician Certification |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A- |
| Warranty | 25-year production warranties |
Jefferson Electric Website Visits Two-Year Trend: negative
Learn more:Â Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1943 | 1.91 | 131 | 46% | 21% | 57% | 0.23% | 5.1% | 0.02% | 8.4% |
Jefferson Electric Social Media
What do Customers Say about the Jefferson Electric?
Positive Reviews:
Customers like the company’s expert design, installation, and support services.
They have a dependable staff for upkeep and observation.
One customer reported that the installation was completed in a single day.
Another customer thanked the workers for installing 13 recessed lights flawlessly and without damaging the walls.
Positive Reviews:
They are widely accessible and provide a range of services, including gas-to-electric conversions.
Some customers like their prompt and reliable service.
Positive Remarks:
According to one customer, their solar system issue was fixed quickly.
When customers reported that their damaged micro inverters were sometimes replaced under warranty, they were pleased.
Negative Reviews:
A few customers have had communication and billing problems.
For example, a client who needed solar system maintenance was first told that the expense would be covered by their warranty.
They did, however, later get a $768.00 charge. After some discussion, the company owner demanded payment, resulting in a negative customer experience.
Positive Reviews:
A positive review describes the owner and employees as kind and generous, characterizing it as an excellent workplace with excellent people.
Advantageous Features
Excellent Customer Service and Communication: Project managers are commended for their ability to communicate effectively, their passion, and their willingness to take the time to visit the client’s house and learn about their needs.
Outstanding craftsmanship and Expertise: Projects are finished to the highest standards and beyond client expectations, demonstrating exceptional craftsmanship in every way.
Historical accountability: The owner/business demonstrated responsibility by addressing a past negative review and providing a discounted rate for a future opportunity to address the bad experience.
Negative Aspects
Important Interactions and Expertise Issues: The lack of follow-up calls informing the customer of work completion or staff arrival dates, as well as unexpected staff arrivals, is a major complaint.
Issues with safety and poor job quality: One customer had to replace their own new electrical panel since it was improperly marked (compared to the work of a third-grade student).
Failure to Clean Worksite: The workers violated the conditions of the contract by leaving a can of Great Stuff by the back door for the customer to clean and by leaving dust on the outside of the house.
Summarizing:
Do we recommend Jefferson Electric services?
Expert Choice
Our Expert Choice badge goes to Jefferson Electric, which concentrates on serving fewer than 1 state. With a foundation dating back to 2011 and a commitment to not using subcontractors, Jefferson Electric offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
