🌐 Multi-Location Company.
Renu Energy Solutions Overview
Expert Score: 4.7/5
Founded in: 2010
Renu Energy Solutions, established in 2010, has been an active participant in the solar industry, providing services across 2 states. We dug into what Renu Energy Solutions offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Renu Energy Solutions’ Offerings at a Glance:
- Customer experience: Reviews average out to 4.7, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Renu Energy Solutions handles Residential and Commercial Solar Panel Installations, Battery Installations, EV Charger Installations, Solar Roofing, Solar System Maintenance.
- Web traffic and visibility: Their site attracts roughly 6865 monthly visits, showing a positive growth trend and indicating where things are headed.
- Coverage area: Operating in NC, SC. Renu Energy Solutions is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – General Contractor, Electrical Contractor, NABCEP. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether Renu Energy Solutions fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Renu Energy Solutions is the right fit for your solar project.
Independent Sources
Renu Energy Solutions Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 279 | 4.7 |
| solarreviews.com | 235 | 4.60 |
| yelp.com | 10 | 4.0 |
| bbb.org | 12 | 2.70 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 6 | 3.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 132 | 4.9 |
| birdeye.com | 1 | 1.0 |
| Google reviews | 509 | 4.6 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Renu Energy Solutions Reviews
| Company Website | renuenergysolutions.com |
| Year Founded | 2010 |
| Areas Served | NC, SC |
| Services Offered | Residential and Commercial Solar Panel Installations, Battery Installations, EV Charger Installations, Solar Roofing, Solar System Maintenance. |
| Roofing service | yes |
| Panel Options | REC, LG, Tesla |
| Battery Installations | LG ESS Home 8, Tesla Powerwall 3, IQ Battery 3, TIQ Battery 10T, IQ Battery 5P |
| Certifications | General Contractor, Electrical Contractor, NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-year product, performance, and labor warranty on all panel options |
Renu Energy Solutions Website Visits Two-Year Trend: positive
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 8057 | 1.58 | 93 | 64% | 34% | 9% | 0.24% | 4.4% | 0.02% | 6.0% |
Renu Energy Solutions Social Media
What do Customers Say about the Renu Energy Solutions?
Positive reviews:
People have really liked the quality of service, the value they’re getting, and how responsive the company is. Several customers talked about how professional and efficient everyone was, and they appreciated that the team makes sure you understand everything before you make any decisions. One person was impressed by how the company designed a system that fit exactly what they needed and got it installed incredibly fast. Another customer was happy with how well they communicated throughout the whole project.
Positive reviews:
Customers gave the sales process great ratings and said that Renu kept to their advertised costs, remained on time, and did a good job with the installation. One individual had a terrific experience having Enphase 5P solar batteries installed. They received great information, the permitting procedure was comprehensive, the installation went swiftly, and communication kept clear the entire time.
Negative reviews:
Some issues with customer service and how systems are performing have come up. One customer wasn’t happy that staying connected to the grid cost more than they were originally told, and getting service when problems came up took too long. People also said that their systems didn’t cut down on their power use as much as they had hoped.
Positive Feedback:
The quotation was far lower than what other companies were charging, which people loved.
Staff that know what they’re talking about: Brandon earned a lot of appreciation for being able to answer any question and resolve any concerns. Jessica was praised for being helpful and following up immediately. Customers chose Renu because they could manage almost anything and showed they could be trusted.
Negative Feedback:
Sales Over Service: Some individuals thought that Renu cared more about selling new systems than helping its current clients.
Bad Installation: People said that difficulties with the system were caused by bad installation work.
Slow Response: People stated the service staff took too long to react and didn’t follow up as they said they would.
Positive Reviews:
Most of their customers are happy with how professional the service is.
Negative Reviews:
People complained about a Tesla Powerwall they put in. The client complained that the Powerwall wouldn’t allow them go off the grid and that it was providing them wrong information. They also mentioned they’d tried contacting the company over and over for two weeks without hearing back.
Positive Feedback:
Some employees liked being able to meet their personal goals and appreciated the flexibility with time and location.
Negative Feedback:
People were stressed out at work since they didn’t obtain clear guidance or feedback. Some workers believed the firm was merely okay or worse, and they felt that they weren’t getting enough credit, were working too hard, and weren’t being paid enough. There were also worries about how many people were leaving the install department. Some employees felt like the company was more interested in status symbols for rich people than actually making a real environmental difference.
Positive Aspects
Exceptional Customer Service and Communication: The company gets a lot of praise for having friendly, professional, and responsive people at every step. Customers like being able to actually talk to a real person about their concerns, and the staff gets credit for being prompt, thorough, and keeping people informed.
Quality Workmanship and Efficiency: Installations get done quickly with high-quality work that looks professional. The installation crews consistently get rated as great and efficient.
Great Value and Competitive Pricing: The company’s bids are comprehensive and often come in as the lowest out of ten or more competitors. People see them as offering the best materials and equipment at a great price.
Trust and Integrity: The sales staff doesn’t push hard and takes an analytical approach, asking customers what they’re trying to accomplish with solar instead of pushing a specific loan or setup.
Negative Aspects
System Monitoring Failure: A long-term customer said they went several years without system monitoring because the company never updated the administrator information, which meant the customer couldn’t restore monitoring themselves.
Installation Damage and Lack of Response: A customer reported damage to their home during installation (water leak and cracked cap shingles on the roof). After fixing the problems themselves and emailing the company to report what happened and ask them to address it internally, the customer never got a reply or follow-up, even after calling.
Positive reviews:
Positive reviews: People say that the photovoltaic (PV) items are of high quality, the service is quick and dependable, and the contact with clients is fantastic. One client said they got great information, a long permission procedure, and fast installation.
Negative reviews state that the systems don’t work as well as they should and that customer care isn’t great after installation.
Summarizing:
Do we recommend Renu Energy Solutions services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Renu Energy Solutions is distinguished as a Market Leader. They’ve established themselves in 2 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Renu Energy Solutions stands out as a premier choice in the solar installation industry.
