AC&R Service Heating & Cooling, Inc. review

Positive reviews:

“I’ve had these guys install single mini-splits in 3 apartments and one house, and had them install a 3-cassette unit in another house. It’s true that they can take a while to give a quote, but I keep going back for the quality of the work and equipment. Don’t be hesitant to ping them if you are waiting for a quote, as that really isn’t unusual in the trades. The quality has been worth it to me.” – Dan S. ⭐⭐⭐⭐⭐ March 1, 2024

“Vaughn’s team did great work with our new HVAC system. I had talked with a few people about moving our furnace but until Vaughn came over, no one could come up with a plan that worked. AC&R redesigned the layout of our system and was able to replace our furnace and move it and replace our clunky old ducts so they were less obtrusive to our home layout. We’re very happy with the new system. Our home is so much more comfortable!” – Alexandra R. ⭐⭐⭐⭐⭐ May 9, 2016

Negative reviews:

“I live directly behind them and even though many folks in my complex have asked them to clean up their junk yard, they don’t. Their junk yard house many rats and mice which my cat kills and brings home, all the time. Not to mention the fact that I had a broken AC which they ‘repaired’ only to have it not working again the next day. The first day I paid with a credit card and the second day, the guy said he had my card info and would charge it again. I didn’t check, I just paid my card. Then they sent me a bill 8 months later saying that I never paid the first time. Unprofessional and disgusting rat filled mess. No thank you, never using your services again and showing rat photos to everyone.” – Staci H. ⭐☆☆☆☆ September 13, 2015

“3 weeks after a site visit and still no estimate.No one calls back – they just say they will.No one responds to emails or webform.Too exasperated to recommend and have no idea about the quality of their service.However, can say that the site visit seemed thorough.” – Laura D. ⭐☆☆☆☆ August 16, 2021

Positive reviews:

“Great! Very professional & timely. Did exactly what they said they would do & didn’t leave a trace of evidence that they were ever there. Great price plus 12 yr warranty. Doesn’t get any better than that!” – Patti R. ⭐⭐⭐⭐⭐ September 2016

“They had the best bid. I decide to go with them for the value. The workmanship far exceed my expatriations. They showed up and did the work in a professional and speedy manner. I recommend them to my family and friends.” – Frank P. ⭐⭐⭐⭐⭐ July 2013

Positive reviews:

“Had a great experience with this company.Service tech made sure to communicate with us and once diagnosis was made parts came quickly and they got us up and running.” – Christine Clark ⭐⭐⭐⭐⭐ July 24, 2026

“Excellent service and knowledge. Seb and his team are very knowledgeable and skilled at their profession, especially solar, would highly recommend them.Paul” – James Paul ⭐⭐⭐⭐⭐ December 2025

Negative reviews:

“They rescheduled the install 3 times . When they finally showed up the installer was extremely rude and unprofessional. 3 days after installing new ac unit .. I noticed my whole attic was flooded . They installed the emergency drip pan incorrectly and never cleared the condensation drain pipe . They caused over $150k in damages . The owner Seb promised he would make it right and he won’t respond to Texts and forwards my text to his insurance . My home now has visible mold and lots of water damage , it’s unlivable .I would highly recommend not using this company . They will lie and do sloppy work. . They do not take pride in their work whatsoever . They’ll send ex convicts with attitudes to do the install improperly . Then breach contracts to fix it. Tell your insurance to hurry up with the settlement check Sebby !” – stephen ghilarducci ⭐☆☆☆☆ June 2026

“Our heating unit wouldn’t turn on, so they replaced the thermostat for $175. Had to call them out about a week later for the same problem. They rebuilt a part, but reinstalled it incorrectly and had to come out a fourth time. They blamed a tree branch that was a few feet away, but if that had been the case, they would have had to cut it to make the repair. All in all, they came out five times and my husband still had to rig it in place in the end because some wiring should have been strung through a hole, but wasn’t installed properly. It ended up costing around $750 and over two months of them coming out. And they won’t seem to respond to my requests for a receipt (they do their receipts electronically). Don’t waste your time or money with AC&R.” – Amy G ⭐☆☆☆☆ 2020

Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, AC&R Service Heating & Cooling, Inc. is distinguished as a Market Leader. They’ve established themselves in 2 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, AC&R Service Heating & Cooling, Inc. stands out as a premier choice in the solar installation industry.