Ambrose Solar review

Positive reviews:

“I would like to write a quick review of my experience with Ambrose solar… I think my decision to finally put solar on my roof took more than a year to make and every step of the way from Kelsey who was my sales person to Vincent my project manager and Mike my closing meeting specialist was a seamlessly professional experience. My project was made difficult by a few complications with my house not the least of which was the need for a new roof and a solution for not having a 200 amp feed from PG&E into my house. Those guiding my experience at Ambrose were beyond patient, as I asked them to explain things over and over again. When it came to the actual installation, I was completely blown away by the crew that Ambrose sent… to call them. Professional was a complete understatement. Imanol led the crew on the roof and just got the job done so fast! Tony dropped what he was doing every single time I asked him a question and explained things to me so clearly! Nate did the same thing while he was installing the Span panel. What was clear the entire time was that all representatives of Ambrose solar understood what a big decision. This was for me and my family. They took it seriously and helped me, a complete Luddite gain an understanding of what was ultimately a pretty complex project.” – Ari Brown ⭐⭐⭐⭐⭐ September 22, 2025

“Worked with Paul and the team to install solar panels on our recently purchased home back in 2020. After doing a lot of research, I knew I was getting a good product (SunPower panels), with reasonable financing options, and the work would be done by a reputable company in Ambrose Solar. Almost 5 years in, I have no complaints. We produce more power than we consume, with room for new electric vehicle or hot tub if we wanted. They also have a nice referral program if you know anyone in need of solar.” – Chris ⭐⭐⭐⭐⭐ July 22, 2025

Negative reviews:

“I originally posted a review about them because they never got back to me at all about the day of installation and power being out when it was over 100 degrees. I also commented on the fact that the salesperson never got back to me about the final layout and panel reduction. I had to deal with this the day of installation. The service advisor (Vincent) never bothered to call until after the posting. I understand things happened and of course they responded after a bad review so I fairly, posted the following review, but the lack of service sontinued. 10/4 -This is another follow up from my original review. They did reach out after the previous bad review and once I updated the review, the communication dropped off and still can’t get a call back from them. Originally it was Vincent and then started dealing with Bri and now can’t get a call back again. I called first thing this morning and they said she would call me right back and of course…nothing. Facts: They installed the equipment Oct 2 and 3rd. Did not file the paperwork with PG&E until Oct 14th. No contact from anyone. I called PG&E the other day and they said they had not received a document from Ambrose. Ambrose says they provided it and will give me an update. I haven’t heard anything since. Now, it definitely could be PG&E, but given the experience with Ambrose, I have doubts. It is now Nov 15th and my system is till not turned on and I am paying the Solar loan and PG&E. No offer whatsoever from Ambrose to help make things right for their customer. just blame PG&E and then not call back. I am now paying for solar and PG&E at the same time. They can blame PG&E, which I am sure has some bearing on this but they waited 11 days later to file the paperwork and it appears that they did not include a document that was needed and only addressed it once I called PG&E. That is when they said they would have someone reach out to PG&E. I am having an attorney look over the contract because I worry about trying to deal with them in the future should something go wrong. They praised themselves on customer service when I was signing up but they have not lived up to it at all. Only the installation team has been great. The office, not at all. Unfortunately, that is who you will have to deal with if you have any issue. Buyer beware. They do sound great, like any salesman but once they have your money, you don’t have any importance to them. The bets part of this is that I called them today (Bri) to actually get a name for a new contact for a salesman, since my original one never got back to me in the end about the final layout and had to deal with it the day of installation. I obviously won’t be passing on their info. Please think twice about using these guys. I don’t have trust in them as a business and unfortunately I am stuck with them now and will have to deal with them in the future if anything goes wrong.” – Clayton ⭐☆☆☆☆ November 15, 2024

Positive reviews:

“Ambrose Solar recently (September 2025) installed our solar panels and Tesla Powerwall. Both are high quality and working as expected. Everything went ahead of schedule and was well explained & communicated at each stage. We mostly worked with Tory in Sales and Casey as our project coordinator – I had lots of questions for both and they always got back to me with answers right away. Nothing was subcontracted out so I feel confident that Ambrose will assist if anything isn’t working 100% in the future. They are a local company and it gives us peace of mind that we have a local office to turn to if we ever need anything. Would highly recommend them if you are looking to go solar.” – Catherine N. ⭐⭐⭐⭐⭐ October 21, 2025

“Ambrose Solar is BBB accredited with an A+, has excellent Google and Yelp reviews and is located close to our home. I also learnt that the company is not using subcontractors. The panels used as well as the battery were of high quality with a long warranty. From beginning to the end all was transparent and well organized. I was informed about every step and got exact information, if something like dealing with the electric company for example was not so clear. The whole installation was done in a very timely manner leaving a clean place. At the end we were well informed about the system and how to use the solar app to get most out of it and save money. We were also assured that we can count on the company in case of any questions or problems. There will be automatically a follow up after half a year.” – Joachim S. ⭐⭐⭐⭐⭐ September 3, 2025

Negative reviews:

“I have waited to post this review but this company has charged us twice for the installation of an inverter box. They have not accepted any responsibility in the damage and cost that we have incurred during this process. We were one of there first customers, we believe in supporting local businesses but I have second thoughts now on the way we have been treated by this company. I now have roof leaks as well do to there installation of solar panels. Beware!!!” – Rafael D. ⭐☆☆☆☆ July 28, 2025

“Now sunstrong is charging for the app to see your own panel data. Seems like sunpower sold data access to sunstrong and now they are making you pay for your solar panel data. Ambrose worked with these companies and now they are screwing their customers out of something as simple as their panel data with no way to compare historical performance.” – George S. ⭐☆☆☆☆ July 9, 2025

Positive reviews:

“About 1 year ago, after carefully considering several solar systems companies, my wife and I chose Ambrose Solar. From beginning to end, their sales representatives, technical crew, installers, and after installation / rebate staff were truly outstanding. Ambrose Solar’s team was very professional, knowledgeable and responsive to our questions/needs; ****** ********** (sales) and ********* ****** (utility coordinator) were particularly helpful in recommending the right system for us and ensuring that our rebates were properly filed and reimbursed. The high-quality products that they recommended and installed (20 x REC Solar Panels and 1 x Powerwall 3 Tesla battery) have been reliable, came with a 10-year warranty, and have already made a big positive difference with our monthly PG&E electric bill, especially during the long and sunny days of summer. We highly recommend Ambrose Solar!” – JOHN S ⭐⭐⭐⭐⭐ November 5, 2025

“Though the local utility Co, PG&E was slow to permit and slow to grant permission to operate., Ambrose was the opposite. They were here on time for every appt, design consultation, design final, engineering, install and follow up. We are so happy with Ambrose and with our rep Tory. We feel our system was designed just the right size, priced competitively, and with the finest quality products available. We felt they listened to us and were extremely professional. The warranty is also very good. 5 stars out of 5 for sure” – Mark W ⭐⭐⭐⭐⭐ November 5, 2025

Positive reviews:

“A great business to grow and be a part of. It’s a family environment and they really care about the customer’s experience from start to finish on every project.” – Anonymous ⭐⭐⭐⭐⭐ August 4, 2025

“Ambrose Solar is a great place to work. The people are great and everyone works as a team. Management is always willing to teach you new things and help you grow.” – Sales ⭐⭐⭐⭐⭐ July 6, 2023

Negative reviews:

“I worked at Ambrose solar up to 8 months it was great best part of working there was learning all these new things like how to build rail then moving up to how to wire boxes everything about the I just loved it challenged me and help me to step out that comfort zone I was keeping up but I feel sometimes you have to step out if u wanna keep moving forward” – Solar Installer ⭐⭐⭐☆☆ February 16, 2023

Positive reviews:

“Ambrose Solar went above and beyond our expectations. The solar and batteries went in beautifully. Everyone involved was very helpful, professional, timely, etc. They have been very accessible and knowledgeable with our questions. We are very pleased with our experience, a first-class company all around! Thank you!” – Monica R. ⭐⭐⭐⭐⭐ March 2021

“We highly recommend Ambrose Solar to anyone considering installing a solar system on their home or business. Last year we worked with Ambrose Solar for the purchase and installation of a solar system for our home and we couldn’t be happier. The folks at Ambrose can teach a MasterClass in customer service and client education. The team took the time to find out what our needs and goals were. They also educated us on how solar works, the product we were purchasing, the installation process, and what we could expect after our system was installed. The Ambrose team reached out to us via text, email, or phone throughout the project to inform us of the current project status and upcoming events. They continue to reach out to us, long after the completion of our project, to ensure that we are satisfied with the system and that we understand how to use the app to monitor our system.” – Jennifer M. ⭐⭐⭐⭐⭐ April 2020

Positive reviews:

“Our experience working with Ambrose had nothing but great. We have enough roadblocks in our install from permitting to design but Ambrose team was diligent, persistent and highly communicative. The messaging service that Ambrose uses has kept us apprised of all the updates. Even post install- Ambrose has been answering our questions about usage in detail and are fully supportive. I recommend Ambrose to anyone looking for a midsize solar company to do the work for you.” – Anamika Singh ⭐⭐⭐⭐⭐ November 2025

“We can’t say enough good things about Ambrose Solar. Our system was installed by Sunrun when the home was built. We had terrible Customer Service from Sunrun. We had heard nothing but positive things about Ambrose Solar so we reached out to Ambrose. They were immediately helpful. When they came out to install a new inverter, they were very professional, honest and knowledgeable. They assessed our whole system and had it up and running perfectly in no time at all. The communication with Ambrose was always clear, concise, and effective. We highly recommend this trustworthy Solar Company for any Solar Issues you might have. They truly took a stressful situation and made it a success.” – Shari Nunes ⭐⭐⭐⭐⭐ November 2025

Negative reviews:

“Terrible lady who works up front. Cheyenne, I think is her name. You’d think that as the face of the company and first point of contact for most people, she’d be somewhat customer oriented. I’d suggest getting a new front office coordinator. Also, after looking thought some responses on some of these low rated reviews – they don’t seem to want to take any responsibility for mistakes, misunderstandings, or mishaps on their end. They defend and deflect and put it on on whomever they are responding too. This is not good customer service – Reevaluate” – Hannah Bleck ⭐☆☆☆☆ June 2025

“worst customer service i will not recommend this service to anyone i won’t be surprised if the other reviews are their own people putting good reviews” – bobby singh ⭐☆☆☆☆ 2024

Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Ambrose Solar is distinguished as a Market Leader. They’ve established themselves in 1 state, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Ambrose Solar stands out as a premier choice in the solar installation industry.