ARP Solar review

Positive Criteria:

• Professionalism and Expertise: Customers appreciate the professionalism and expertise of ARP Solar’s team. They highlight the company’s ability to provide clear and detailed quotes, making the decision-making process easier.
• Customer Service: The responsiveness and helpfulness of the staff are frequently praised. Customers value the prompt responses and the willingness to address any issues quickly.
• Quality of Installation: The quality of the installation work is often mentioned positively. Customers note the neat routing of conduits and the addition of extra features like electric vehicle charger outlets.
• Support and Guidance: ARP Solar’s support in setting up interconnection and net-metering agreements, as well as their assistance with claiming Solar Renewable Energy Credits (SRECs), is highly valued.

Negative Criteria:

• Initial Communication: Some customers experienced delays in initial communication and follow-up. They felt that the response time could be improved.
• Limited Availability: A few reviews mentioned that ARP Solar’s services are not available in all areas, which can be a limitation for potential customers.

Positive Aspects:

• Professionalism: Customers frequently praise the professionalism and friendliness of the ARP Solar team. They appreciate the low-pressure approach during initial consultations and the thoroughness of the installation process.
• Customer Support: Many reviews highlight the excellent customer support, noting that the team is responsive and helpful in setting up interconnection and net-metering agreements.

Negative Aspects:

• Communication Issues: Some customers have reported issues with communication, particularly regarding scheduling and follow-up after the installation.
• Cost Concerns: A few reviews mention that the cost of services can be higher compared to other providers, which might be a consideration for budget-conscious customers.