AstraWatt Solar review

What People Appreciate:

Customers like that the company takes an educational approach instead of pushing hard sales tactics on them.

The communication and overall experience from first contact all the way to getting Permission to Operate from the utility gets consistently praised.

People mention Astrawatt’s professionalism, how responsive they are, and the quality of their installation work.

One customer specifically called out a positive experience where Astrawatt fixed a system that another company had botched.

What People Don’t Like:

The search didn’t turn up any negative reviews. Looks like Astrawatt Solar keeps their customers pretty happy overall.

The Positives:

People praise their professionalism and how knowledgeable the team is.

Installation gets high marks – efficient process, friendly crews.

After-sales support gets appreciated too.

The Negatives:

Some customers ran into communication problems, saying the company went MIA on them.

Concerns over the aftermath of the project were palpable.

What’s Going Well:

Customers like how informed and helpful the method is.

People say that installation workers are quick, friendly, and very good at what they do.

It is talked about that project managers should be responsive and skilled, and they should also listen.

What’s Not:

Communication issues came up with some customers feeling like responses were slow.

Installation timelines didn’t always match what was promised.

One customer said that their solar system didn’t save them as much money as they thought it would; in fact, it made their power bills go up.

The Good:

The knowledgeable and informative approach gets praise here too.

Installation is efficient, crews are friendly and polite.

People talk about how quick and skilled Astrawatt is, especially when projects get tricky.

It would be great if you could help people with HOA rules and getting tax credits.

The Bad:

Some customers had trouble getting in touch, especially after making appointments.

Some people were not pleased with how the solar tools worked.

Financial concerns came up – one customer mentioned their solar installation didn’t cut their electric bill like they expected.

What Employees Like:

The owner is supportive and there are real opportunities to move up. People mention starting as sales reps and working their way into better positions while picking up valuable skills.

Company culture gets described as honest, optimistic, and hardworking. Positive work environment with strong values.

The inclusive atmosphere matters to employees, and they feel like they can actually meet their personal goals.

The Challenges:

Commission-based positions can get stressful when things are either crazy busy or dead slow.

Attic work and workload can be tough, though it’s still considered a good entry point into the solar industry.

Management sometimes seems to have their own ideas about what everyone’s doing, which leads to communication breakdowns.

There are internal company issues that need fixing.

Astrawatt Solar gets a mixed bag of feedback.

The positive side highlights knowledgeable staff, efficient installations, and responsive customer service. People appreciate the professionalism, timeliness, and quality of the systems.

The negative side brings up issues with support after installation and how systems actually perform. Some customers say communication goes dark after installation wraps up, and others aren’t happy with how much power their systems actually produce.

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Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Astrawatt Solar is distinguished as a Market Leader. They’ve established themselves in 11 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Astrawatt Solar stands out as a premier choice in the solar installation industry.