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Expert Score: 4.0/5
Founded in: 2020
Atlantic Key Energy, established in 2020, has been an active participant in the solar industry,
providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
Independent Sources
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 18 | 2.0 |
| yelp.com | 3 | 2.3 |
| bbb.org | 5 | 4.2 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 12 | 4.3 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 727 | 4.1 |
| Expert Score | 4.0 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
| Company Website | atlantickeyenergy.com |
| Year Founded | 2020 |
| Areas Served | FL, AR |
| Services Offered | Solar Energy Generation: They help homeowners generate clean rooftop energy and lock-in affordable energy rates. Big Savings: Homeowners that produce their own energy can see instant savings on their power bill. Federal Tax Credits: They provide information about federal and local incentives for going solar. 5-Star Experience: They handle everything for you and stay connected with you each step of the way. 25-Year Warranty: They stand behind everything they install, giving you peace of mind that you are protected. Eligibility Check: They offer a service to check your roof’s eligibility for solar savings. |
| Roofing service | yes |
| Panel Options | Photovoltaic (PV): This technology relies on the photovoltaic effect to turn sunlight into electricity by using arrays of cells. It’s a more accessible and popular solution, especially in Florida. Thermal: Thermal solar technologies are used to heat inside water and air. They are more popular in colder states and homes that use a lot of energy for heating. |
| Battery Installations | Atlantic Key Energy primarily offers solar batteries for their solar energy systems. These batteries store excess electricity generated by your solar panels, which can then be used to power your home whenever your solar system can’t generate enough electricity, such as during the night, power outages, and on cloudy days. |
| Certifications | NABCEP’s Solar PV Installation Professional Certification |
| Solar system leases service | yes |
| Expands dealership network | yes |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 25-Year Warranty everything company installs |
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,351 | 2 | 51 | 0.43 | 50.99% | 32.95% | 0.59% | 5.86% | 0.05% | 9.51% |
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Positive Aspects:
Great Experience: A client from Orlando, Florida, praised their experience with Atlantic Key Energy. Colby, a representative, patiently explained the solar process, addressing all questions and concerns. The client felt reassured and appreciated the follow-up support.
Environmentally Friendly and Cost-Saving: Many customers appreciate the opportunity to help the environment while saving money with Atlantic Key solar panels.
Negative Aspects:
Poor After-Sales Support: Some customers expressed dissatisfaction with after-sales support.
Issues related to system maintenance and warranty coverage were not adequately addressed.
Contractual and Financial Challenges: A Lake Worth, Florida customer reported an awful experience.
Despite paying for solar and reroofing services, the work had not commenced.
The customer felt cheated and called for accountability.
Unexpected Costs: Another customer was surprised by a UCC/lien placed on their home due to the solar loan.
This unforeseen financial burden complicated the home sale process.
Positive Aspects:
Great Experience: Katie Mafale from Orlando, Florida, had a positive experience with Atlantic Key Energy. Colby, their representative, patiently explained the solar process and reassured her. She recommends Atlantic Key Energy for anyone considering solar panels.
Educational Approach: Colby took the time to help Katie understand every aspect of solar installation, making her feel at ease and well-informed.
Negative Aspects:
Poor After-Sales Support: Several customers expressed dissatisfaction with after-sales support. AngryJennifer from Fort Myers, Florida, felt cheated and lied to. She was promised tax credits and lower power bills, but the reality didn’t match expectations.
Outsourcing Issues: A customer from West Columbia, South Carolina, had a terrible experience. AKE Energy outsourced their solar system, which led to problems. The 25-year warranty didn’t apply, leaving the customer frustrated.
Delayed Roofing: Another customer from Lake Worth, Florida, complained that AKE Solar hadn’t started reroofing despite receiving payment. The lack of progress caused frustration and concern.
Positive Aspects:
Hassle-Free Solar Experience: Customers appreciate the seamless solar energy process when working with Atlantic Key Energy.
The company aims to provide the best possible service, ensuring a smooth transition to solar power.
Satisfied Solar Homeowners: Several individuals have shared their positive experiences with Atlantic Key Energy.
Testimonials from homeowners like the Allen Family, Dawn Artis, and Brian Farney highlight the company’s commitment to excellence.
Negative Aspects:
Mixed Ratings: While some customers have had positive interactions, others express dissatisfaction.
Areas of concern include:
Sales Process: A few reviewers found the sales process lacking.
After-Sales Support: Some customers reported issues with post-installation support.
Price as Quoted: A few felt that the quoted prices were not entirely satisfactory.
Positive Aspects:
Supportive Environment: Employees appreciate the motivating atmosphere at Atlantic Key Energy.
The company fosters a sense of camaraderie and encourages teamwork.
Great Leadership: Managers invest time in helping employees achieve their goals.
Their guidance is invaluable, especially for first-time salespeople.
Incentives: The company offers attractive incentives, motivating sales representatives to excel.
Negative Aspects:
Pay Structure: Some employees find the pay structure challenging. While commission-based earnings can be rewarding, the lack of hourly pay can create pressure to sell.
Work-Life Balance: The job demands sacrifices, impacting work-life balance.
Dishonest Practices: A few reviewers mention empty promises, micromanagement, and dissatisfaction with the company’s handling of deals.
Positive Aspects:
5-Star Experience: Atlantic Key Energy ensures a seamless process, staying connected with customers at every step of the way.
25-Year Warranty: The company stands behind its installations, providing peace of mind to customers.
Eligibility Check: They help customers explore solar energy options and make informed decisions.
Clean Energy Solutions: Atlantic Key Energy contributes to saving the planet through solar energy.
Negative Aspects: Unfortunately, I couldn’t find specific negative reviews on Google Maps for Atlantic Key Energy. However, it’s essential to note that individual experiences may vary.
Summarizing:
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Atlantic Key Energy is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Atlantic Key Energy stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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