Boston Solar Overview
Expert Score: 4.6/5
Founded in: 2011
Boston Solar, established in 2011, has been an active participant in the solar industry,
providing services across 2 states. We dug into what Boston Solar offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Boston Solar’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.6, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Boston Solar handles Solar Panels Installation, Solar Energy Monitoring, Battery Storage, Racking, Inverters, Critter Guards, Snow Guards
- Web traffic and visibility: Their site attracts roughly 24528 monthly visits, showing a negative growth trend and indicating where things are headed.
- Coverage area: Operating in MA, NH. Boston Solar is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – Construction Supervisor, Home Improvement Contractor, and Master Electrician. The BBB has them rated at NOT BBB ACCREDITED, which factors into how they stack up professionally.
Deciding whether Boston Solar fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Boston Solar is the right fit for your solar project.
Independent Sources
Boston Solar Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 7 | 3.9 |
| solarreviews.com | 299 | 4.59 |
| yelp.com | 52 | 3.6 |
| bbb.org | 1 | 1.00 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 17 | 3.5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 23 | 4.7 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 1,349 | 4.7 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Boston Solar Reviews
| Company Website | bostonsolar.us |
| Year Founded | 2011 |
| Areas Served | MA, NH |
| Services Offered | Solar Panels Installation, Solar Energy Monitoring, Battery Storage, Racking, Inverters, Critter Guards, Snow Guards |
| Roofing service | – |
| Panel Options | LG and S-Energy solar panels |
| Battery Installations | Tesla Powerwall, Enphase Encharge 3, Enphase Encharge 10 |
| Certifications | Construction Supervisor, Home Improvement Contractor, and Master Electrician |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | Warranty for 25 years of solar panel systems and inverter |
Boston Solar Website Visits Two-Year Trend: negative
Learn more:Â Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 18793 | 1.41 | 34 | 63% | 30% | 60% | 0.20% | 3.0% | 0.02% | 4.8% |
Boston Solar Social Media
What do Customers Say about the Boston Solar?
The Positive:
Boston Solar takes customer service and installation quality seriously. People mention their products are efficient and the overall solar experience is solid.
The Negative:
One customer wasn’t happy with how communication and planning went. There were problems with where the meter got placed, and the installation crew seemed totally in the dark about what had been discussed earlier.
What Works:
The sales process, installation quality, and after-sales support get good feedback. One repeat customer specifically praised how professional Boston Solar is and how well their systems perform.
What Doesn’t:
Scheduling and communication issues came up. One customer said their system still wasn’t activated two months after installation.
What People Like:
Transparency, professionalism, and solid communication skills. Specific people like John Sacco, Tom Sheridan, Mali Cooper, and Josh Baker get called out for doing great work.
What People Don’t:
Boston Solar’s pricing is way higher than competitors. Even though they talk up their customer service, some people don’t think the inflated prices are worth it.
indeed.com
Employee Feedback – The Good:
People say they learned a lot and enjoyed working there. The work environment was pretty chill most of the time, and solar crews were helpful to new folks. Company culture and the people get some praise.
Employee Feedback – The Bad:
Management had trouble keeping operations running smoothly. Training and accountability were lacking. Some field install crews were cutting corners and didn’t want to do the work they were supposed to.
Positive Side:
Professionalism and responsiveness. One customer said Boston Solar really knew their stuff and gave an excellent presentation.
Negative Side:
Pricing was higher than other companies, which disappointed one customer. They also felt the company didn’t appreciate their military service. Another complaint mentioned unprofessional behavior from a representative.
What’s Praised:
Professionalism, showing up on time, and quality installations. One customer was so happy with their first system that they went back for a second one.
What’s Criticized:
Scheduling and communication problems. Installation crew showed up late and didn’t seem to know about previous conversations. Another customer was still waiting for activation two months after installation finished.
Summarizing:
Do we recommend Boston Solar services?
Expert Choice
Our Expert Choice badge goes to Boston Solar, which concentrates on serving fewer than 2 states. With a foundation dating back to 2011 and a commitment to not using subcontractors, Boston Solar offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Andy is a Founder, Chief Content Officer, regular contributor, and idea generator behind Resident Solar Power. He is well-versed in various aspects of solar energy, including photovoltaic systems, solar policy trends, and green technology innovations.
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