🌐 Multi-Location Company.
Brightstar Solar Overview
Expert Score: 4.8/5
Founded in: 2009
Brightstar Solar, established in 2009, has been an active participant in the solar industry, providing services in 1 state. We dug into what Brightstar Solar offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Brightstar Solar’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.8, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Brightstar Solar handles Solar PV Design, Installation, Service, Financing: They design, install, and service solar photovoltaic (PV) systems. They also help homeowners find solar financing options to lower the upfront cost of going solar. Residential and Commercial Sectors: They serve both the residential and commercial sectors with the installation of solar panels. Use of High-Quality Materials: Brightstar Solar provides its clients with unrivaled service by always using the highest quality materials. Aesthetic Design: They always design with an eye for aesthetics. Smooth Installation: They always install PV systems without a hitch. Types of Panels: They install Monocrystalline, polycrystalline, and thin-film solar panels. Backup Battery: They provide Lithium-ion batteries, lead-acid batteries, and nickel-cadmium batteries.
- Web traffic and visibility: Their site attracts roughly 2109 monthly visits, showing a positive growth trend and indicating where things are headed.
- Coverage area: Operating in MA. Brightstar Solar is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether Brightstar Solar fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Brightstar Solar is the right fit for your solar project.
Independent Sources
Brightstar Solar Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 1 | 5.0 |
| solarreviews.com | 43 | 4.64 |
| yelp.com | 13 | 5.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 19 | 5.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 97 | 4.8 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Brightstar Solar Reviews
| Company Website | brightstarsolar.net |
| Year Founded | 2009 |
| Areas Served | MA |
| Services Offered | Solar PV Design, Installation, Service, Financing: They design, install, and service solar photovoltaic (PV) systems. They also help homeowners find solar financing options to lower the upfront cost of going solar. Residential and Commercial Sectors: They serve both the residential and commercial sectors with the installation of solar panels. Use of High-Quality Materials: Brightstar Solar provides its clients with unrivaled service by always using the highest quality materials. Aesthetic Design: They always design with an eye for aesthetics. Smooth Installation: They always install PV systems without a hitch. Types of Panels: They install Monocrystalline, polycrystalline, and thin-film solar panels. Backup Battery: They provide Lithium-ion batteries, lead-acid batteries, and nickel-cadmium batteries. |
| Roofing service | – |
| Panel Options | SunPower, Jinko Solar, LG Solar, Canadian Solar. |
| Battery Installations | Enphase Energy, SolarEdge. |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-year – Manufacturer’s warranty. |
Brightstar Solar Website Visits Two-Year Trend: positive
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1387 | 1.67 | 35 | 50% | 47% | 39% | 0.35% | 5.1% | 0.00% | 8.2% |
Brightstar Solar Social Media
What do Customers Say about the Brightstar Solar?
Positive reviews:
“Out of every installer I talked to, Brightstar offered the best cost per kW, per kWH, and per panel. I shopped around at 7 installers. Brightstar was the only one without high pressure sales tactics. They didn’t call me on the phone constantly or try to bully me into installing their preferred products. Jon gave me recommendations, but ultimately let me choose what kinds of panels and inverters I wanted. The other companies have a lot of gimmicks and flashy guarantees to distract you and take advantage of what little you might know about solar systems – I never felt like I could trust them. Jon will just talk to you in facts and common sense. The install went smoothly and looks great. I’m completely satisfied with the result.” – JB ⭐⭐⭐⭐⭐ January 30, 2022
“Brightstar worked closely with me to install the maximum number of panels, 36 we could put on my roof. We selected panels without the silver traces and black surround so the would be relatively unobtrusive. I have some shading from trees across the road but still make 10M watt/hrs/year. Since installation we had one of the 36 optimizers and an inverter fail – both replaced quickly under warranty and at no cost to me! Last week (March 21) I saw some intermittent inverter shut down that Brightstar were able to determine that the cause was utility voltage was out of specification. I also measured it as 130v that could be dangerous to electrical equipment in the 100s of homes on that circuit. The utility quickly verified this and replace their failed regulator. Good work Brightstar!” – Chris-in Walpole ⭐⭐⭐⭐⭐ March 25, 2021
Positive reviews:
“Brightstar Solar is a fantastic company. They walked us through every step of the process, from the beginning stages of designing the system, to the ending stages of dealing with National Grid to get the panels up and running. The actual installation process was quick, neat, and exactly what we expected. And maybe the best part about Brightstar, is their communication. They constantly updated us throughout the several months long process. And if we ever had questions, they were very quick to respond. A great solar system with excellent customer service. You can’t beat Brightstar.” – Chris G. ⭐⭐⭐⭐⭐ February 21, 2021
“We’re now happily getting kilowatts from the 10 kW system installed by Brightstar on our house in Townsend. The quote and planning was informative, knowledgeable and courteous. The proposed system made sense and was perfectly reasonable in cost. (We had 7 other full or partial quotes for comparison.) Installation went completely smoothly. Communication was excellent throughout. The installers had been with Brightstar for years and knew their stuff. Brightstar handled ALL the paperwork and permitting. And the installation was finished one day before the originally estimated completion date. We couldn’t be more satisfied.” – Rich S. ⭐⭐⭐⭐⭐ June 30, 2020
Positive reviews:
“It went very well. Jon and Mona were recommended to me by a neighbor and we’re great to work with. Aside from the professionalism, reliability, and integrity needed for a home improvement project, a solar installation requires the contractor’s thorough knowledge of the public programs that provide homeowner incentives to make the numbers work better. These include not only the federal and state income tax credits, but also the registration and sale of renewable energy certificates. Jon and Mona were patient with my questions and know these programs inside and out, handling all of the paperwork for the credits and renewable energy certificates for me. Moreover, the system looks great and performs as advertised.” – Stephen G. ⭐⭐⭐⭐⭐ January 2018
“Jon answered *endless* questions during the decision-making process and, most importantly, seriously listened to my questions. No pressure, accurate, honest answers, and my system was up and running much faster than I thought. Essentially hands-off on my part, cost per kWh was very competitive. Very flexible during the system design, we went from string inverter to microinverters and back to a string inverters as the system evolved. I couldn’t have done any better.” – Gene Z. ⭐⭐⭐⭐⭐ September 2017
Positive reviews:
“I had a great experience working with Brightstar Solar and recommend them highly! At the initial consultation they explained the whole process in detail and were extremely professional and friendly. They took care of the whole project from start to finish and always responded to queries. Questions were answered clearly and in a timely manner. They were able to easily solve problems that another big-name solar company couldn’t. From consultation, estimates, construction, and operation everything went almost exactly according to plan. I am very very impressed. If you are looking to go solar put them at the top of your list!” – Joshua Katz ⭐⭐⭐⭐⭐ November 2024
“Jon and Mona help us plan our solar system, and their crew installed the panels and all the electrical according to plan and without any problems. They also took care of the paperwork with the utility company, and the energy credits. It was a pleasure to work with them, as they were professional, very responsive and answered all our questions without delay. It is clear that Jon loves his job and the industry he works in. He knows what is going on and how to avoid pitfalls. We recommend Brightstar Solar without reservation.” – Niko Gringo ⭐⭐⭐⭐⭐ November 2024
Negative reviews:
“my initial review was 5 stars, the process,the sale, the installation were great. but 4 months later we still have not gotten the final inspection to make our system live. May not be their problem but not sure whos holding this up and need their help to get my very expensive solar system up and running.” – Tracey Bewley ⭐☆☆☆☆ July 2025
“Bright Planet Solar company came this morning, Friday, 22, 2025, to 105 Williams Ave, Lynn, MA 01902. I wake up to a loud sound. When I looked, there were men on the neighbor’s roof (105 Williams Ave Lynn MA)and my car in my driveway; they did care about my car. I keep looking around—two more men on my property and a lot of equipment on my driveway. Neither the neighbor nor the company asked for permission to use my driveway. This is trespassing. I call city hall; they want me to call the police. I didn’t call the police at the moment, but I am looking forward to seeing what else can be done. I have videos and pictures.” – Aileen Laboy ⭐☆☆☆☆ September 2025
Summarizing:
Do we recommend Brightstar Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Brightstar Solar is distinguished as a Market Leader. They’ve established themselves in 1 state, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Brightstar Solar stands out as a premier choice in the solar installation industry.
