CAM Solar review

The Good:

People seem happy with what they’re paying compared to competitors, and they’re getting decent quality panels. The installation crews get solid marks too – reviewers say they’re professional and know what they’re doing. What’s interesting is that CAM Solar apparently handles tricky roof layouts well, managing to squeeze out maximum energy production even when the setup isn’t straightforward.

The Bad:

After-sales support is a sore spot. Multiple customers say they’ve had a hard time getting anyone on the phone when something goes wrong. Even worse, some people didn’t find out their system had stopped working until they noticed it themselves – the company never reached out. A few buyers felt deceived about certain promises, particularly around the monitoring service and what’s actually covered under warranty.

What people liked:

The staff gets praise for being helpful and providing solid customer service. One reviewer specifically called out the Rio Grande Valley Sales Manager, saying he was knowledgeable, honest, and didn’t try to oversell anything.

What people didn’t like:

Customer service comes up again here, but not in a good way. There’s a pattern of panels failing and then customers struggling to reach anyone for repairs. One person was surprised when, after the site survey, they were told they’d need a whole new roof before installation could happen.

Positives:

CAM Solar’s recognized for handling complete solar installations from start to finish.

Negatives:

Communication issues are a recurring theme – getting hold of someone at the company and receiving straightforward answers seems to be an ongoing problem.

What employees say they like:

Workers often mention feeling good about the company’s mission and being proud to work there. The atmosphere is described as laid-back and friendly. Several employees say they genuinely feel they’re contributing something meaningful. Management generally gets positive feedback for being approachable and supportive.

What employees say they don’t like:

The flip side is that some workers feel stretched too thin and underpaid for what they’re doing. Management quality seems inconsistent based on these reviews. One employee mentioned being promised raises that never materialized because of management issues. Lack of proper lunch breaks was also flagged as a problem.

Positive feedback:

Reviews acknowledge the company’s technical knowledge and the quality of their solar systems.

Negative feedback:

One customer couldn’t get CAM Solar to respond when they needed service for a malfunctioning panel or inverter. Another was frustrated about being charged for installing a replacement inverter that should have been covered under warranty.

The positives:

Customers report real savings on their energy bills and effective solar solutions. One Colorado customer said the service was excellent overall, even though there were some initial delays related to weather and a backlog of installations.

The negatives:

Again, customer service quality comes up as an issue, along with equipment problems. A Texas customer described being ignored when their inverter failed. Another felt misled about how the monitoring system works and what the warranty actually covers.

Average Performer

CAM Solar, Inc gets the Average Performer badge and works in 2 states, but their third-party ratings don’t go above 4. Local community trust isn’t their strong suit either – their score is 3.7 in our evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While CAM Solar, Inc may not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add CAM Solar, Inc to your list as a lower priority and one that requires additional research before you decide to work with them.