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Expert Score: 3.6/5
Founded in: 2007
CTEC Solar, established in 2007, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
Independent Sources
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 15 | 4.0 |
| solarreviews.com | 15 | 3.4 |
| yelp.com | 4 | 4.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 3.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 23 | 3.5 |
| Expert Score | 3.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
| Company Website | ctecsolar.com |
| Year Founded | 2007 |
| Areas Served | CT |
| Services Offered | Solar Panel Installation: C-TEC Solar specializes in the installation of solar panels for both residential and commercial properties, ensuring efficient energy production. Solar Plus Storage Solutions: They provide integrated solar and battery storage systems, allowing for energy independence and reliability, especially during power outages. Utility-Scale Ground Mount Development: C-TEC Solar has experience in developing large-scale solar projects, which can significantly contribute to local energy needs. Commercial Rooftop Solar Projects: The company designs and installs solar systems on commercial rooftops, optimizing space and energy efficiency for businesses. Project Management: C-TEC Solar employs internal project management software to ensure efficient execution of projects, coordinating all stakeholders involved. Consultation and Design Services: They offer consulting services to help clients understand their solar options and design customized systems that meet specific energy needs. Maintenance and Support: Post-installation, C-TEC Solar provides ongoing support and maintenance services to ensure the longevity and efficiency of solar systems. Financing Assistance: C-TEC Solar assists clients in navigating financing options for solar installations, making it easier for them to invest in solar energy. |
| Roofing service | – |
| Panel Options | Monocrystalline, Polycrystalline, Thin-Film Solar Panels |
| Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
| Certifications | BBB |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25 year panel production warranty from manufacturer. |
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,010 | 3 | 105 | 0.43 | 5.93% | 79.75% | 0.53% | 7.82% | 0.04% | 5.93% |
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Positive Aspects:
Affordability: CTEC Solar provides an opportunity to obtain affordable clean energy for both residential and commercial customers.
Rate Protection: Their solar systems can cost less than or equal to what customers are currently paying for electricity. This investment protects against future electric rate inflation and adds value to properties without increasing property taxes.
Quality Panels: They offer a selection of top-quality solar panels from both domestic and imported manufacturers.
Financing Options: Multiple financing options are available, including ownership or leasing.
Negative Aspects:
One customer mentioned that they had a warranty issue, but CTEC Solar required a service call payment in advance even though they were covered under the warranty.
Another customer noted that the panels installed generated less energy than expected for two consecutive years, falling short of the guaranteed production.
Positive Aspects:
Affordable Clean Energy: C-TEC Solar provides an opportunity for both commercial and residential customers to obtain affordable clean energy.
Negative Aspects:
One reviewer from Windsor Locks, Connecticut, expressed frustration with post-installation service. They felt that C-TEC placed them at the bottom of their priority list when panels started malfunctioning. Additionally, labor costs for replacing defective components were not covered unless the issue resulted from faulty installation.
Energy Production Shortfall: Another customer mentioned that the panels installed by C-TEC generated less than the engineered design for two consecutive years.
Positive Aspects:
Customer Service: Some customers have praised CTEC Solar for their excellent customer service. It’s always heartening when a company goes the extra mile to assist its clients.
Installation Quality: Reports indicate that CTEC Solar installations are spotless and well-executed. A clean, efficient installation process can make all the difference.
Meeting Expectations: Several reviewers mentioned that CTEC Solar met their sales expectations. When a company delivers on what it promised during the sales process, it builds trust with its customers.
Negative Aspects:
Wait Times: A few reviewers mentioned lengthy wait times. Timeliness matters, especially when customers are eager to get their solar systems up and running.
Solar Panel Performance: There were complaints about subpar solar panel performance. Ensuring optimal energy production is crucial for customer satisfaction.
Summarizing:
CTEC Solar, getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.6, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While CTEC Solar might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add CTEC Solar to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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