ESD Solar Overview
Expert Score: 4.4/5
Founded in: 2015
ESD Solar, established in 2015, has been an active participant in the solar industry,
providing services across 5 states. We dug into what ESD Solar offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
ESD Solar’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.4, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, ESD Solar handles Residential and commercial solar system Installation,customized design of photovoltaic systems to offset electrical bill, a review of electricity usage and energy-saving methods.
- Web traffic and visibility: Their site attracts roughly 7968 monthly visits, showing a positive growth trend and indicating where things are headed.
- Coverage area: Operating in FL, TX, OH, OK, SC. ESD Solar is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – Certified Building Contractor, Electrical Contractor. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether ESD Solar fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if ESD Solar is the right fit for your solar project.
Independent Sources
ESD Solar Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 303 | 4.4 |
| solarreviews.com | 96 | 3.72 |
| yelp.com | 13 | 1.6 |
| bbb.org | 59 | 3.51 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 2.7 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 6 | 1.0 |
| Google reviews | 1,206 | 4.5 |
| Expert Score | 4.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
ESD Solar Reviews
| Company Website | esdsolar.com |
| Year Founded | 2015 |
| Areas Served | FL, TX, OH, OK, SC |
| Services Offered | Residential and commercial solar system Installation,customized design of photovoltaic systems to offset electrical bill, a review of electricity usage and energy-saving methods. |
| Roofing service | – |
| Panel Options | LG, Silfab solar, SMA |
| Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
| Certifications | Certified Building Contractor, Electrical Contractor |
| Solar system leases service | – |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | 25 year full warranty |
ESD Solar Website Visits Two-Year Trend: positive
Learn more:Â Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 2604 | 1.81 | 173 | 41% | 41% | 39% | 0.32% | 6.0% | 0.02% | 13.8% |
ESD Solar Social Media
What do Customers Say about the ESD Solar?
Positive Reviews:
People like the competitive pricing, top-tier panels, and warranties that are hard to beat.
The company also gets kudos for really exceptional customer service.
ESD Solar tailors quotes to match exactly what each customer needs, so they end up with solar systems that work efficiently and cost-effectively for their specific homes.
Negative Reviews:
Some folks ran into problems during installation.
One person said their installation stretched over a day and a half, and they had trouble communicating with the crew.
Another gripe was about not having spare roof tiles available, which you need for certain roof types.
Positive Reviews:
People have given ESD Solar praise for competitive pricing and good customer service.
One customer said installation went smoothly and their system’s been running fine ever since it went in.
Customers also liked getting help to find the best financing deal and affordable liability insurance.
Negative Reviews:
There are complaints about projects dragging on—one person mentioned their project hit 15 months and still wasn’t done.
Failed inspections and terrible communication from the company came up too.
Another customer griped about dishonest sales tactics and their problems never getting fixed.
Negative Aspects:
Unprofessionalism and Incompetence: Customers say ESD Solar acts unprofessionally and doesn’t know what they’re doing. They’ve been called out for breaking promises—everything from scheduling installations to actually calling people back.
Misrepresentation: There are complaints about the solar system size they delivered not matching what was originally agreed on.
Poor Customer Service: Customers report lousy service, including no-shows for appointments and ignoring calls and messages.
Legal Issues: Some customers have actually considered taking legal action because their issues never got resolved.
Positive Reviews:
Customers have complimented ESD Solar for outstanding customer service and prices that compete well.
One person said their sales rep was excellent and they’d happily recommend ESD Solar to anyone looking into solar panels.
Negative Reviews:
There have been gripes about how ESD Solar manages projects.
Some customers say their solar installations still weren’t fully working even months after signing the contract.
Complaints included failing inspections because of missing paperwork and equipment, plus poor communication from ESD Solar.
Positive Reviews:
The company will hire pretty much anyone, so it’s a decent entry point if you don’t have much experience.
Some employees are glad they don’t have to do cold calling.
Sales reps from other areas are apparently really helpful and happy to share advice.
Negative Reviews:
It seems like installers don’t get much appreciation—all the thanks goes to salespeople instead.
The company supposedly holds employees back from growing just to keep wages low.
There are complaints about no real structure and trucks that aren’t maintained properly.
Some employees say they left making the exact same wage they started with, even after a full year.
The company doesn’t provide benefits, so employees cover their own insurance and gas.
Good news:
The firm is one of the largest in Florida when it comes to installing solar panels.
They provide a full range of services, including checking over your whole property to see which purchases and improvements would save you the most money and energy.
Negative Feedback:
People are unhappy because promises were violated. For example, they didn’t schedule installation when they said they would or take down construction liens after being paid.
A few customers had problems with solar systems underperforming, which led to electricity bills being higher than expected.
Positive Reviews:
Customers have praised how professional ESD is, from the sales process through installation.
People liked obtaining a full guide to the installation procedure and being asked for their opinion on the final arrangement.
One client was happy that ESD was able to repair their problem, even if it took a while. They received their service money back and their ceiling fixed. The consumer mentioned they want to keep supporting this local business and hope that the firm would enhance its online offerings.
Negative Reviews:
One customer got a roof leak after the solar panel installation. At first they were charged a fee just to have a technician figure out if the leak was caused by the installation. The customer dealt with delays getting ceiling damage fixed and struggled to communicate with the company.
Another customer flat-out called ESD a scam company. They reported a botched installation on their newly bought home—the manufacturer said it was one of the worst installations they’d ever seen.
The customer dealt with problems involving the electrical box and possible structural damage to their roof.
Summarizing:
Do we recommend ESD Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, ESD Solar is distinguished as a Market Leader. They’ve established themselves in 5 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, ESD Solar stands out as a premier choice in the solar installation industry.
Andy is a Founder, Chief Content Officer, regular contributor, and idea generator behind Resident Solar Power. He is well-versed in various aspects of solar energy, including photovoltaic systems, solar policy trends, and green technology innovations.
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