Excite Energy review

Positive reviews:

“I received several quotes before deciding to hire Excite Energy. After giving the quotes a thorough review I decided to go with Excite Energy. Having a local company that has experience getting approval with my HOA and PG&E proved to be very valuable as the installation, inspections and approvals all went off without a hitch. I have not experienced any issues and my system has worked flawlessly. Glad I didn’t go with an out of town company that hires subcontractors to do the installation. Every month I get my PG&E bill I’m so glad I hired Excite Energy and installed solar.” – Les Bettencourt ⭐⭐⭐⭐⭐ February 21, 2026

“I strongly recommend excite energy for getting your solar system. They have been very helpful in answering all my concerns patiently and made sure all the processes are executed seamlessly. Colm, who installed the solar, did a very great job. He made sure he concealed the exterior/garage interior piping as much as possible and the job was done with minimal holes to the house. Special shoutout to Jonna/Arianna who helped me from getting all the paperwork/appointments from the start to the last hiccup of getting solar activated going through inspections and PG&E agreements.” – Ram ⭐⭐⭐⭐⭐ November 3, 2023

Negative reviews:

“STAY AWAY!! I am one of the customer so I can give first hand information right from installation to post installation support. It was bad experience all along. My installation work was about to start on the day, so I took day off so installers could get to my house and install. Installers did not show that day and did not even bother to call. Considering, I had taken day off for installation and left my work. So I called Heath , he was not even apologetic and instead told me it’s common in construction business for people to not show up. Really, that’s how you run your business.. After few days, their crew came to install panels and ready to install. By chance, I happened to notice that they were installing different panels than what I paid for. If I would had not noticed they would have installed wrong panels. How can one miss it? So I called Heath again, he started blaming me for their mistake that I should have got these panels instead, then he started blaming his crew. He chose to focus on blame game rather than the issue.. Very unprofessional.. Later I noticed they damaged drive way and concrete of the house. Since I already paid initial money, I was struck. I wanted to pull out, maybe I should have even after initial payment. After installation the whole system went down for couple of days for no support. Now I have one of the panel producing only 30%. At first, they were on denial there was no problem. Then he started blaming on shades. After repeated calls, they showed up after 15 days. 15 days is a long time given panel is not producing much. Now they pointed out its a satellite dish issue. Lets assume it was dish issue, The dish was there since 2012 much much before they did installation. How can it be missed at inspection and during installation when dish is next to panels? Again crappy job and bear no responsibility to fix it Asking me to call third party company to fix it. Panel is now down and not producing much. I feel company lacks quality and professionalism. They tend to lean towards finding excuse or blaming someone whether its their crew or supplier or customer. I paid money to Solarnorcal, I did not pay to listen to their excuses. Company claims to be 5 star, how can a company which works like this to be a 5 star (does not show up on appointments, damage customer property, poor jobs). Given my experience, I am having trouble even rating them 1 star. Even if you decide to go with this company, make sure to get the contract updated for post installation support (SLA for time) and do not pay money till you make sure everything is working as expected and specially no damages done to your property.. Best of luck for your solar installation.” – Punit ⭐☆☆☆☆ November 20, 2018

Positive reviews:

“I wanted to wait before writing this review, so I could really see how the solar and battery system performed over time. It’s now been over two years since our solar system was installed in Sept 2023. The installation itself went smoothly and the team worked hard to make sure everything was completed in time to meet the PG&E application deadline. All the people I interacted with were highly professional, polite and easy to work with. After the installation I had a few queries and the crew was fast to answer and very helpful. I love knowing that their assistance didn’t cease when the system was paid for and there’s always help available if required. Ever since it was installed, our power costs have gone much down and we have not had a problem. The system has been working well and accomplishing what it was supposed to do. One of my greatest fears before starting was work on our roof, however after 2 years and a lot of wet days I am delighted to report we’ve had zero issues. Overall it has been a terrific experience and I’ve already suggested Excite Energy to a few friends.” – Jeff M. ⭐⭐⭐⭐⭐ January 7, 2026

“I strongly recommend excite energy for getting your solar system. They have been very helpful in answering all my concerns patiently and made sure all the processes are executed seamlessly. Colm, who installed the solar, did a very great job. He made sure he concealed the exterior/garage interior piping as much as possible and the job was done with minimal holes to the house. Special shoutout to Jonna/Arianna who helped me from getting all the paperwork/appointments from the start to the last hiccup of getting solar activated going through inspections and PG&E agreements.” – Ram I. ⭐⭐⭐⭐⭐ November 3, 2023

Negative reviews:

“Be careful with these guys, they are anxious to do your install and take your money, but not responsive to request for information. I have now had four teams calls, where one the owner has not shown up for my training. Do not give them a final payment until you get everything you want from them. And be prepared for them to cut you loose once you’ve paid them. We are currently installing another system in another house or building, there are better solar battery contracts out there with more current technology than these guys. I am living it, and I know it. These guys actually at one point admitted to me they had gotten so busy that they put me on the back burner. Not what you want to hear.” – Shari B. ⭐☆☆☆☆ July 14, 2023

“I really didn’t want to write a bad review for Solar Norcal, but an honest review is better than no review. I had SolarNorcal install my solar system a few years ago, while there was some problems the company took care of them. So I figured I’d call up Solar Norcal to get a outdoor receptacle installation quote. After texting to confirm the date and time, I took time off work one morning to meet and describe what I wanted. After the discussion, Heath said he’d send me a quote. Three weeks later no quote, nothing….even after sending a reminder text. If you don’t want the job, that’s fine, but just say so, no hard feelings…but at least I’ll know right away to either have someone else do it or I’ll just install it myself.” – Ronald K. ⭐☆☆☆☆ October 3, 2019

Positive reviews:

“I received several quotes before deciding to hire Excite Energy. After giving the quotes a thorough review I decided to go with Excite Energy. Having a local company that had experience getting approval with my HOA and PG&E proved to be very valuable as the installation, inspections and approvals went off without a hitch. Glad I didn’t go with an out of town company that hires subcontractors to do the installation. Every month that I get my PG&E bill, I’m so glad I hired Excite Energy and installed solar.” – Les Bettencourt ⭐⭐⭐⭐⭐ February 2026

“I shopped around and Excite provided some of the best pricing available, but what really sold me was how knowledgeable and helpful the entire team was. They were incredibly responsive throughout the installation, and the system has been working perfectly. I’ve already seen a dramatic reduction in my PG&E bill. It’s refreshing to work with a company that actually delivers on its promises. I highly recommend them.” – Jeff McLeod ⭐⭐⭐⭐⭐ February 2026

Negative reviews:

“Our HOA used Heath for a Number of installations, and I had him do 4 properties for us. The quote process was fine, the pricing competitive and we got the job done. He required final payment when the permit was signed off by the county. But after that we were on our own. The systems were not turned on, wireless transmitters left in boxes outside in rain for weeks (we didn’t know). We made two trips at 120 miles each way to turn ten on and get software set up. We have 1/4 with monitoring software working. Repeated emails have not changed the outcome. Heath says he doesn’t know how To set them up and his partner is ????! My other neighbor is quite unhappy as his job didn’t get done.” – Pat Brogan ⭐☆☆☆☆ 2020

Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Excite Energy is distinguished as a Market Leader. They’ve established themselves in 1 state, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Excite Energy stands out as a premier choice in the solar installation industry.