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Expert Score: 4.3/5
Founded in: 2014
EZ Energy Solutions, established in 2014, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
Independent Sources
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 97 | 5.0 |
| solarreviews.com | 6 | 2.7 |
| yelp.com | 163 | 4.2 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 10 | 3.9 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 28 | 2.8 |
| Expert Score | 4.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
| Company Website | ezenergysolution.com |
| Year Founded | 2014 |
| Areas Served | CA |
| Services Offered | Solar Panel Installation: They install solar panels for residential and commercial properties to help reduce electricity bills and promote renewable energy use. Roofing Services: They offer roofing services, which can be combined with solar panel installations for a comprehensive solution. Electric Vehicle Charging Stations: They install charging stations for electric vehicles, making it convenient for homeowners to charge their EVs at home. Pool Heating Solutions: They provide solar-powered pool heating systems to efficiently heat swimming pools. Free Solar Consultations: They offer free consultations to help potential customers understand the benefits of solar energy and how it can be implemented in their homes or businesses. |
| Roofing service | yes |
| Panel Options | Custom Design: Tailored solar panel systems to fit specific needs. Financing Options: Various financing plans to make solar energy more accessible. Installation: Professional installation services to ensure optimal performance. Government Rebate Administration: Assistance with handling government rebates to maximize savings. |
| Battery Installations | Whole Home Backup: This setup ensures that your entire home is powered during an outage. It typically involves connecting the battery system to your main load panel. Partial Home Backup: This option backs up only essential circuits, such as lights, refrigerator, and medical equipment. It can be more cost-effective than a whole home backup. Grid-Tied Systems: These systems are connected to the grid and can store excess solar energy for later use. They can also provide backup power during outages. Off-Grid Systems: Ideal for remote locations, these systems are not connected to the grid and rely entirely on stored energy from solar panels or other renewable sources. Hybrid Systems: These combine the benefits of both grid-tied and off-grid systems, providing flexibility and reliability. |
| Certifications | General Contractor Master Solar Installer California State Contractor’s License Detail for License # 1011522 |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 30 years warranty labor and manufacturer performance warranty. 30 years roof warranty where the panels are installed. |
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 0 | 0 | 0 | 0.0 | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
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Positive Aspects:
Professionalism: Customers appreciated the knowledgeable and professional approach of the sales team.
Comprehensive Service: Many reviews highlighted the company’s ability to handle everything from start to finish, including planning and installation.
Quality Products: The use of top-brand materials and a 30-year warranty were frequently mentioned as positives.
Customer Satisfaction: Several customers were happy with the prompt responses and the detailed, clear quotes provided.
Negative Aspects:
Poor Follow-Up: Some customers reported issues with follow-up services, including unresponsive communication and unresolved problems.
Installation Issues: There were complaints about poor workmanship, such as roof leaks and incomplete installations.
Unfulfilled Promises: A few reviews mentioned that the company did not fulfill promises, such as installing paid-for batteries or fixing issues promptly.
Positive Aspects:
Sales Process: Some customers appreciated the knowledgeable and responsive sales representatives.
Equipment Quality: The equipment used was generally considered good.
Pricing: The pricing was seen as fair, though not exceptional.
Negative Aspects:
Customer Service: Many customers reported poor after-sales support and unresponsive communication.
Installation Issues: There were complaints about incomplete installations, such as uninstalled batteries and unfinished roofing.
Project Delays: Several reviews mentioned significant delays in project completion and system activation.
System Performance: Some customers experienced ongoing electrical issues and poor system performance.
Positive Criteria:
Communication: Many customers praised the seamless communication throughout the process.
Professionalism: The on-site crew was noted for their professionalism and responsiveness to feedback.
Efficiency: Several reviews highlighted the quick and efficient installation process.
Customer Service: Some customers appreciated the company’s efforts to ensure they took full advantage of benefits like solar credits and property tax adjustments.
Negative Criteria:
Responsiveness: A common complaint was the lack of responsiveness post-installation, with some customers experiencing delays in communication and unresolved issues.
Installation Quality: There were reports of incomplete installations, such as uninstalled batteries and roofing issues.
Project Delays: Some customers faced significant delays in project completion, which led to extended periods of inconvenience.
After-Sales Support: Several reviews mentioned poor after-sales support, with difficulties in getting maintenance and repair services.
Positive Criteria:
Quality and Professionalism: Many customers praised the quality of work and professionalism. For instance, Dexter W. mentioned being “very happy and satisfied with the whole process,” highlighting punctuality and excellent follow-up.
Customer Service: Some reviews noted good customer service. Rom M. appreciated the owner’s effort to resolve issues.
Negative Criteria:
Performance Issues: Oscar L. reported that his solar panels hadn’t worked for eight months, causing significant frustration as he continued to pay for both the panels and electricity.
Responsiveness: There were complaints about responsiveness and punctuality, with some customers experiencing delays and lack of communication.
Positive Criteria:
Professionalism: Many customers praised the professionalism and expertise of the installation team.
Quality of Service: Positive feedback often highlighted the high quality of solar panels and battery systems.
Customer Support: Several reviews mentioned responsive and helpful customer support, making the process smooth and stress-free.
Efficiency: Customers appreciated the timely completion of installations and the efficiency of the overall service.
Negative Criteria:
Communication Issues: Some customers reported delays in communication or difficulty reaching customer service at times.
Installation Delays: A few reviews mentioned delays in the installation process, which caused inconvenience.
Cost Concerns: There were occasional complaints about the cost being higher than expected or additional charges not initially disclosed.
Summarizing:
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, EZ Energy Solutions is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, EZ Energy Solutions stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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