Five Star Solar Overview
Expert Score: 4.8/5
Founded in: 2006
Five Star Solar, established in 2006, has been an active participant in the solar industry, providing services in 1 state. We dug into what Five Star Solar offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Five Star Solar’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.8, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Five Star Solar handles Residential Solar: A Five Star Solar technician will determine your energy usage and requirements, working with you to achieve your energy goals. They design perfectly sized solar PV systems for lasting energy savings in homes throughout California’s Central Valley. Solar Design & Installation: Five Star Solar, with 13 years of local expertise, designs and installs efficient, lasting solar PV systems for homeowners in San Joaquin County, Stockton, Manteca, Lathrop, Ripon, and the rest of the Central Valley. As the only certified Panasonic solar installer in the region, they provide effective solar panels at competitive prices. Solar Savings: Five Star Solar helps reduce installation costs through tax incentives and local rebates, making immediate energy savings even sweeter.
- Web traffic and visibility: Their site attracts roughly 531.87 monthly visits, showing a Positive growth trend and indicating where things are headed.
- Coverage area: Operating in CA. Five Star Solar is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP. The BBB has them rated at NOT BBB ACCREDITED, which factors into how they stack up professionally.
Deciding whether Five Star Solar fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Five Star Solar is the right fit for your solar project.
Independent Sources
Five Star Solar Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 2 | 3.75 |
| yelp.com | 26 | 4.2 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 3.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 332 | 4.9 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Five Star Solar Reviews
| Company Website | fivestarssolar.com |
| Year Founded | 2006 |
| Areas Served | CA |
| Services Offered | Residential Solar: A Five Star Solar technician will determine your energy usage and requirements, working with you to achieve your energy goals. They design perfectly sized solar PV systems for lasting energy savings in homes throughout California’s Central Valley. Solar Design & Installation: Five Star Solar, with 13 years of local expertise, designs and installs efficient, lasting solar PV systems for homeowners in San Joaquin County, Stockton, Manteca, Lathrop, Ripon, and the rest of the Central Valley. As the only certified Panasonic solar installer in the region, they provide effective solar panels at competitive prices. Solar Savings: Five Star Solar helps reduce installation costs through tax incentives and local rebates, making immediate energy savings even sweeter. |
| Roofing service | – |
| Panel Options | N325 Photovoltaic Module: These panels feature HIT® technology, which optimizes sunlight capture through a pyramid cell structure design. They also offer higher power output even at high temperatures. |
| Battery Installations | They exclusively install Panasonic solar panels—known for their durability and efficiency. As the only certified Panasonic dealer in the region, Five Star Solar ensures reliable energy production for decades. |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | The best in solar panel efficiency, our warranty ensures you are covered for the first 25 years of solar production. |
Five Star Solar Website Visits Two-Year Trend: Positive
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 531.87 | 1.41 | 25.1 | 0.53 | 22% | 54% | 0.33% | 3.7% | 0.03% | 7.1% |
Five Star Solar Social Media
What Do Customers Say About the Five Star Solar?
Positive reviews:
“Great experience from start to finish. Competitive quote. Salesman was not pushy. Great communication from when signing contract every step of the way. They pulled all the permits necessary in a very quick fashion. Install was done in 2 days and very clean, neat work. I am located in Sacramento County and have SMUD as energy. Everything was awesome. It is in their name FIVE STAR!!! A++++” – MT F. ⭐⭐⭐⭐⭐ September 15, 2025
“Five Star Solar is trustworthy and professional. They installed everything on time and on budget. Dustin will go out of his way to explain the whole process and he provides detailed information, including all warranty information for all the hardware. I couldn’t be more satisfied with the customer service from Five Star Solar. I highly recommend this company. My PG&E bill went from $500 to $65 during the summer on NEM 3.0!” – S T. ⭐⭐⭐⭐⭐ June 9, 2025
Negative reviews:
“Solar panels installed just fine and worked as expected. Installers did a fine job, left the area clean as I appreciated. But the money part wasn’t handled correctly. Many calls, more emails with no responses for almost a year. I did not get what was promised and as per usual it was somebody else’s problem not Five Star’s. It soured my opinion to say the least. I’m disappointed in how this wasn’t handled and management just washes their hands of any responsibility.” – margayla c. ⭐☆☆☆☆ October 11, 2024
“I booked an appointment with this company to install a communication system between my computer and solar system and to clean my solar panels. They said they would be here at 8 a.m. on Saturday. We had company from out of state so it was not the best time but we already had to wait 3 weeks for this appointment so I accepted it. We got up at 7 a.m. to make sure we are ready when they are here. Needless to say, they never showed. I called and left a message at 8:15 to see if they are still coming. They managed to send me a text at 9:34 that they can come on Sunday at 8 a.m. No apologies, nothing. When I asked what happened with this morning’s appointment, the answer was ‘my guys had a project that ran over from yesterday’. I guess it is too much to ask for a courtesy call. Renaming the company from ‘Five Star Solar’ to ‘We Might Show Up’ or ‘No Courtesy Calls Here’ would be a better reflection of their services.” – Judit B. ⭐☆☆☆☆ July 14, 2018
Positive reviews:
“Very happy with Five Star Solar installation! Very professional and their crew was polite, helpful and respectful of property. The installation took only 2 days from start to finish! We had 25 solar panels and 2 Tesla Batteries installed. Their price quote came in as the lowest from about 8 quotes. Reccomended Dustin and his company to several friends and relatives, my daughter and son in law also had Five Star install their solar system! 5 stars out of 5!” – Gayle Oxford ⭐⭐⭐⭐⭐ December 2025
“We were preparing and researching for solar for a few years. Our situation required special attention. I received proposals from over a dozen solar companies over three years. When I spoke with Dustin @ Five Star Solar he seemed more genuine and trustworthy than most of the ‘salespersons’ I encountered. The greatest factors in choosing Five Star was their ability to meet my special requirements for financing with a reputable local lender, and arrange for me to receive compensation for my Federal Tax Credits that I am unable to redeem. The installers were very good at communicating and working with me on location of hookups and conduit. Their craftsmanship was excellent. We are thrilled with the outcome. Our system allows us to export to the grid and not import at all during peak months. During the rest of the year we only import from the grid on cloudy days and much of that will be covered by our credits at True Up. Our system including 18 Panels and two Tesla Powerwall 3s was designed and priced just right. I HIGHLY recommend working with Five Star Solar if you want to reduce your dependance on your Electric Utility Company.” – Jason Turcott ⭐⭐⭐⭐⭐ November 2025
Negative reviews:
“I hired Dustin because of high reviews which are all purchased. After he took my deposit his attitude changed and he never installed my solar correctly to both my house and ADU and when confronted about it he claims it was never for 2 units even though it was shown in the plans. His responsiveness has been poor and has yet to remedy my issues leaving me stuck with PG&E since they need him to remedy” – Sandy Ding ⭐☆☆☆☆ 2025
“We were very pleased with our Solar installation. We added more solar to cover hour agriculture operation (walnuts) Dustin and 5 Star are very knowledgeable and through with their installations. If you have any questions or problems they will walk you through the process. Thank you! Larry and Toni Miller” – antoinette Miller ⭐☆☆☆☆ 2024
Summarizing:
Do We Recommend Five Star Solar Services?
Expert Choice
Our Expert Choice badge goes to Five Star Solar, which concentrates on serving fewer than 1 state. With a foundation dating back to 2006 and a commitment to not using subcontractors, Five Star Solar offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
