With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Frank Gay Services is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you're looking for an experienced solar provider known for both quality and reliability, Frank Gay Services stands out as a premier choice in the solar installation industry.
Multi-Location Company.
Expert Score: 4.6/5
Founded in: 1976
Frank Gay Services, established in 1976, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
Independent Sources
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 15 | 1.0 |
| bbb.org | 386 | 4.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 65 | 3.1 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 4 | 5.0 |
| birdeye.com | 6646 | 4.6 |
| Google reviews | 6,653 | 4.7 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
| Company Website | frankgayservices.com |
| Year Founded | 1976 |
| Areas Served | FL |
| Services Offered | Electrical Services: This includes electrical repair, lighting/fan installation, and panel repair. Air Conditioning Services: They offer A/C repair, A/C installation, and mini split repair. Plumbing Services: This includes plumbing repair, water heater services, and home repiping. Drain Services: They provide drain clearing/unclogging, camera inspection, and sewer line replacement. |
| Roofing service | – |
| Panel Options | – |
| Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
| Certifications | BBB |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | B+ |
| Warranty | 1 Year Parts And Labor Warranty |
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 81,747 | 1 | 12 | 0.8 | 43.61% | 40.49% | 5.57% | 6.81% | 0.07% | 3.45% |
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Positive Reviews:
Customers appreciate the company’s commitment to resolving issues, even when multiple visits are required. They commend the team for their efforts to ensure customer satisfaction.
Negative reviews:
Some customers have expressed dissatisfaction with the company’s pricing, claiming that the initial quotes are high and then negotiated down. There are also concerns about upselling of additional services.
Positive Aspects:
Consumers highlights their professionalism, quick response, and quality of work. Customers appreciated the same-day service, the technicians’ courtesy, and the clear communication during jobs.
Negative Aspects:
One recent complaint involved a service or repair issue. The technician recommended additional coolant and a UV light for the air handler, but the customer disagreed based on conflicting information.
Positive Reviews:
Great work community that promotes career development, great pay, and awesome benefits.
Weekly meetings, management support, career development.
Excellent work place culture and development.
Fun always laughing.
Management pushed you to be the best.
Negative Reviews:
Low pay and no advancement and bad work culture.
Management has favoritism.
Pay not great.
Need new management Asap.
Awful backstabbing management and out for themselves.
Positive Reviews:
Outstanding customer service.
Technicians are very good at explaining everything.
Leaves the area clean after work.
Offers a wide range of services including heating, air conditioning, and plumbing.
Positive Reviews:
Great company.
Trent was great to work with.
Very quick, very knowledgeable, friendly, and very professional.
Technicians are very good at explaining everything.
Leaves the area clean after work.
Offers a wide range of services including heating, air conditioning, and plumbing.
Negative Reviews:
I had bought a kitchen tap and needed it installed.
I see their vans around town so I called Frank Gay.
Plumber came out, quoted me $450 to change the tap.
This company’s charges are criminal.
I had three residential plumbing issues worked by Frank Gray last week.
Positive Reviews:
One consumer was pleased with the friendly same-day service and appreciated the quickness and professionalism of Frank Gay’s team.
Customers have praised the wide range of services offered, appreciating the expertise across different fields.
Negative Reviews:
Some customers have reported discrepancies in service, particularly with pricing and warranty information.
A few reviews mention a loss of trust in the technicians due to miscommunication or misinformation regarding the services provided.
Summarizing:
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Frank Gay Services is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Frank Gay Services stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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