Freedom Solar review

Positive Criteria:

• Professionalism and Certification: Customers appreciate that Freedom Solar is NABCEP certified, ensuring knowledgeable and skilled installers.
• Quality of Installation: The installations are noted for being seamless and aesthetically pleasing, without shortcuts.
• Customer Service: Reviewers highlight the company’s responsive communication, low-pressure sales approach, and commitment to resolving issues, even those not directly related to their work.
• Value for Money: Many customers found Freedom Solar’s quotes to be significantly lower than competitors, providing great value.
• Reliability: Systems installed by Freedom Solar are reported to work flawlessly over time, with no issues or leaks.

Negative Criteria:

• Scheduling and Delays: Some customers experienced delays due to high demand, although Freedom Solar often managed to expedite the process when possible.
• Decision-Making Challenges: A few reviewers mentioned difficulty in deciding the number of panels to install, though this was more a personal challenge than a company fault.

Positive Criteria:

1. Quality of Installation: Many customers praised the careful and aesthetic work of the installers, even on difficult roofs.
2. Customer Service: Positive feedback highlighted the professionalism and helpfulness of sales representatives and the installation team.
3. Efficiency: Customers appreciated the quick permit acquisition and timely installation process.
4. Performance: Several reviews mentioned noticeable benefits in their energy bills after installation.

Negative Criteria:

1. Solicitation Issues: Some customers complained about unsolicited door-to-door sales despite having “No Soliciting” signs.
2. Misidentification: A few reviews indicated confusion with another company of a similar name, leading to misplaced negative feedback.
3. Responsiveness: There were occasional mentions of long wait times for installation and part replacements.

Expert Choice

Freedom Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2008 and a commitment to not using subcontractors, Freedom Solar offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.

Learn more: How We Classify Solar Installers: What Matters Most?