With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, GRID Alternatives is distinguished as a Market Leader. They've established themselves in 6 states, which points to solid customer relationships in these markets. If you're looking for an experienced solar provider known for both quality and reliability, GRID Alternatives stands out as a premier choice in the solar installation industry.
🌐 Multi-Location Company.
Expert Score: 4.5/5
Founded in: 2001
GRID Alternatives, established in 2001, has been an active participant in the solar industry,
providing services across 6 states. We dug into what GRID Alternatives offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Deciding whether GRID Alternatives fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if GRID Alternatives is the right fit for your solar project.
Independent Sources
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 1 | 3.75 |
| yelp.com | 14 | 4.4 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 121 | 4.4 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 23 | 4.8 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
| Company Website | gridalternatives.org |
| Year Founded | 2001 |
| Areas Served | CA, CO, VA, MD, DE, DC |
| Services Offered | Installation Solar Power Systems, Job Training, Low-Cost Technical Assistance, Access to Clean Mobility and Battery Storage Incentive Programs, Community-Powered Solutions. |
| Roofing service | – |
| Panel Options | Monocrystalline, Polycrystalline, Thin-Film Solar Panels |
| Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
| Certifications | Electrical Contractor, General Contractor |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | D+ |
| Warranty | Warranties of between 10 and 25 years, depending on the manufacturer |
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 30701 | 2.68 | 92 | 51% | 39% | 39% | 0.49% | 7.1% | 0.29% | 13.2% |
Positive aspects:
Customers have praised GRID Alternatives for their professionalism and timeliness.
The company’s staff has been described as friendly.
The installation process was described as fast and clean.
Customers were so satisfied with their experience that they recommended GRID Alternatives to their friends.
Negative aspects:
One customer reported that their elderly in-laws were unable to utilize their solar panels and see the savings from their utility company.
The same customer mentioned that the sales reps/community outreach employees did not return phone calls after securing the sale.
The customer also expressed frustration with the company’s response to their concerns, stating that they were told the company was busy with other installs.
Positive Reviews:
Many customers appreciate the training provided by GRID Alternatives. They found the program to be very informative and it helped them secure jobs in the solar industry.
Customers also praised the company’s mission and the work culture. They felt that everyone they worked with was supportive.
Some customers mentioned that GRID Alternatives made them feel like family and the training program was excellent.
Negative Reviews:
There were some concerns about communication within the company. Customers felt that it could be improved.
The management was also a point of contention for some customers. They felt that the new management led to a negative change in the workplace.
Some customers mentioned that the management’s approach was setting them up for failure.
Positive Reviews:
GRID Alternatives was praised for their great work and clear communication.
They are recommended by their customers to others, indicating a high level of satisfaction.
The organization is recognized for its focus on an equitable future, providing solar installation services to qualifying households, job training, and workshops.
Negative Reviews:
Some customers feel neglected after the deal is sealed, indicating a lack of post-sale communication.
There are instances of solar panel installations not being in service even months after installation.
The company has been accused of being unresponsive, even when contacted by the owner.
Summarizing:
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, GRID Alternatives is distinguished as a Market Leader. They’ve established themselves in 6 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, GRID Alternatives stands out as a premier choice in the solar installation industry.
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