🌐 Multi-Location Company.
Ilum Solar Overview
Expert Score: 4.5/5
Founded in: 2015
Ilum Solar, established in 2015, has been an active participant in the solar industry, providing services across 2 states. We dug into what Ilum Solar offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Ilum Solar’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.5, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Ilum Solar handles Installation, Financing, Solar Repair & Maintenance
- Web traffic and visibility: Their site attracts roughly 2988 monthly visits, showing a positive growth trend and indicating where things are headed.
- Coverage area: Operating in CA, NV. Ilum Solar is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – BBB, LG Certified Insraller, REC, Enphase Gold Installer, Sunpage Financial Certified Partner. The BBB has them rated at A-, which factors into how they stack up professionally.
Deciding whether Ilum Solar fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Ilum Solar is the right fit for your solar project.
Independent Sources
Ilum Solar Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 4 | 5.0 |
| solarreviews.com | 17 | 3.88 |
| yelp.com | 39 | 4.7 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 5.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 50 | 4.6 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Ilum Solar Reviews
| Company Website | ilumsolar.com |
| Year Founded | 2015 |
| Areas Served | CA, NV |
| Services Offered | Installation, Financing, Solar Repair & Maintenance |
| Roofing service | – |
| Panel Options | Monocrystalline, Polycrystalline |
| Battery Installations | Enphase |
| Certifications | BBB, LG Certified Insraller, REC, Enphase Gold Installer, Sunpage Financial Certified Partner |
| Solar system leases service | yes |
| Expands dealership network | yes |
| BBB Rating | A- |
| Warranty | 25-year warranty on all solar panels installed, 20-year workmanship warranty |
Ilum Solar Website Visits Two-Year Trend: positive
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3253 | 1.75 | 43 | 49% | 15% | 19% | 0.20% | 14.8% | 0.67% | 6.2% |
Ilum Solar Social Media
What do Customers Say about the Ilum Solar?
Positive Reviews:
People give Ilum Solar credit for getting installations done quickly and keeping things professional.
The company gets props for jumping on requests fast and setting up monitoring systems that actually make sense to use.
Customers liked how friendly and professional the installation crew was.
One person was so happy with their first installation that they hired Ilum Solar again when they bought a new house.
Positive Reviews:
The good reviews talk a lot about solid installation work and how the company sticks around to help after the sale.
A customer in Napa, CA, had nothing but praise for how Ilum Solar handled a tricky residential setup and jumped on any issues right away.
They also mentioned their system works flawlessly and they haven’t paid an electricity bill since everything got turned on.
Negative Reviews:
The complaints mostly center on communication problems and slow responses.
Someone in Long Beach, CA, ended up with a leaking roof after Ilum Solar did their installation and said the company wouldn’t return their calls.
Another person from Atascadero, CA, dealt with a bunch of headaches—people showing up unannounced, almost installing panels without the proper permit, and radio silence after installation wrapped up.
Positive Reviews:
Doug from Napa, CA, had a complicated setup with two inverters and 47 solar panels. He can’t say enough good things about Ilum Solar, especially how the system keeps running during power outages. Everything works perfectly, and his PG&E bills are a thing of the past.
Another buyer talked about how smooth the whole process was, how well everyone communicated, and how their electric bill dropped the moment they flipped the switch.
Negative Reviews:
Peter in Long Beach, California, got hit with a leaking roof after Ilum Solar put in new panels. The company wouldn’t pick up the phone when he tried reaching out.
Ashley T from Atascadero, CA, ran into communication problems from day one. She dealt with people showing up without warning, permit delays, and nobody telling her what was going on with whether her panels were even working.
Positive Reviews:
Doug from Napa, CA, calls Ilum Solar the best solar installer in the entire state. His complicated residential job involved two inverters and 47 panels. The system runs like a dream and keeps the lights on when the power goes out. Doug also scored a big tax credit on the whole setup.
Someone else mentioned that Ilum knocked it out of the park with their installation. The engineers and installers knew their stuff, stayed flexible, and took care of any concerns that came up.
One user said everything went smoothly—the installers kept the place clean, stayed friendly throughout, and the electric bill tanked as soon as the system went live.
Negative Reviews:
Another customer from Atascadero, CA, wasn’t happy with how Ilum communicated. Problems started right from the beginning—unannounced visits, delays getting permits, and no updates. She couldn’t even figure out if her solar panels were actually working, which left her pretty frustrated.
Summarizing:
Do we recommend Ilum Solar services?
Trusted Provider
Recognized as a Trusted Provider, Ilum Solar has a widespread influence in 2 states, with its inception in 2015. This installer is renowned for direct installation services and maintains our expert rating of 4.5, reflecting robust customer trust and satisfaction. Although information on their referral programs may be limited, they maintain a simple and user-friendly website, signaling a reputable option for those seeking reliable solar services backed by positive local feedback and a solid operational history.
