Meraki Solar review

The positive feedback tends to focus on good sales experiences and happy customers with their panels. One person really liked how knowledgeable and straight-up their salesman was, and mentioned that whenever something came up, the company actually dealt with it.

On the flip side, there are complaints about the product itself and what happens after you buy. People ran into situations where their panels weren’t generating the power they expected, and getting help afterwards was frustrating. A few customers saw their bills go up instead of down and felt like they’d been given the runaround.

Folks who had good experiences talk about solid panel quality and professional installation work. Mark Chambers, one of their salespeople, got a shout-out from a customer who appreciated his straight talk and expertise. When problems did pop up, Meraki apparently jumped on them pretty quick.

The complaints? After-sales support seems hit or miss. Long wait times on hold, slow callbacks, that sort of thing. Technical headaches came up too – gateway meters acting weird, panels underperforming. One particularly unhappy customer didn’t mince words, straight up calling the company fraudulent and saying they weren’t upfront about things.

Some customers give Meraki props for being responsive and doing quality installation work. There’s praise for how they tackle problems when they arise, and their sales folks seem to know their stuff.

But then you’ve got people whose panels aren’t performing like they should, and they’re not happy with the support they’re getting. Communication dropped the ball for some customers, and scheduling appointments turned into a hassle.

The good reviews mention responsive service and quality work. Customers appreciated having someone who knew what they were talking about and actually solved problems when they came up.

Others weren’t so lucky – technical issues started happening right after installation, and getting help was like pulling teeth. Some folks watched their bills climb instead of drop and started questioning whether the whole thing was legit.

Larry and his crew earned praise for being professional and really listening to what homeowners needed. Someone named Roeya was happy with how the installation went and gave kudos to Nick Nguyen for the help.

Chris C. wasn’t having it though – electrical problems after the panels went in left a bad taste. Haile o. had beef with their salesperson and said the company didn’t hold up their end of the deal. Rebecca Miluszewski E. wasn’t pleased with how the external wiring looked and felt like her concerns got brushed off. David C. called it a scam outright, saying he ended up paying twice what he used to.

Meraki Solar’s online reputation is all over the place. People do appreciate their full-service approach and the fact that they design systems specifically for your situation. The compare and contrast shopping thing they do gets mentioned positively – gives you more of a personalized experience. That said, enough customers have been dissatisfied that they’re sitting at a 5.4 overall score, which isn’t exactly stellar.

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Average Performer

Meraki Solar gets the Average Performer badge and works in 6 states, but their third-party ratings don’t go above 4. Local community trust isn’t their strong suit either – their score is 3.6 in our evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Meraki Solar may not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Meraki Solar to your list as a lower priority and one that requires additional research before you decide to work with them.