Michigan Solar Solutions review

Positive Reviews:

Users have praised the organization for acting professionally in all of their dealings.

Homeowners have said that they are happy with the solar panels they had put in.

The business handled every aspect of the work from beginning to end.

The people that put it in were really skilled and did a terrific job.

Negative Reviews:

One homeowner reported that their project took more than a year to accomplish due of complications that kept cropping up.

There were difficulties with how the office personnel and field techs spoke to each other.

The homeowner requested for specific things in the system, but the company never got back to them.

Some good things include:

Most customers give MSS the highest ratings, which shows how happy they are with the service.

Homeowners valued both the sales experience and post-installation assistance.

The business received recognition for maintaining their original pricing without unexpected charges.

Negative aspects include:

Several clients encountered project delays and communication challenges. One homeowner reported that their installation took a lot longer than they had intended due of these challenges with coordination.

The scores for installation work were lower than those for other areas of performance, which implies there is potential for improvement.

Good reviews:

Customers regularly said nice things about how helpful and professional the staff was, which indicated that they cared about their customers.

A lot of reviews said that the installation went well and didn’t have any major problems.

Many clients liked that the organization was honest about timelines and what the project would be about.

Negative reviews:

One consumer was worried about the installation taking too long and not being able to reach the firm.

Another client was disappointed with how the company handled a warranty problem with their solar system.

Positive aspects:

A happy homeowner praised MSS for giving clear explanations of the process and making sure the service was done well.

This reviewer additionally liked how well the expert panel was installed and how well all of the city’s regulations and inspections were met.

Negative aspects:

There were a lot of complaints about billing issues and difficulties with service or maintenance.

Some consumers thought MSS utterly ignored their complaints.

One especially frustrated homeowner reported waiting roughly five months for project completion while receiving zero responses to phone calls or text messages.

Positive aspects:

A Solar Panel Installer said that even if the weather might affect everyday chores, the job is mostly good.

A Sales Consultant heartily recommended the company to anyone who want to learn new things, grow professionally, and get acknowledgment for their hard work.

Bad things:

A manager of purchasing and warehousing stated the setting was annoying.

A Journeyman Electrician/Lead Man remarked that the company’s regulations against handling personal business during work hours and the quantity of travel necessary were too excessive.

Reviews that are good:

Many people who lived there liked the staff since they did a superb job and could put things together.

Customers enjoyed how soon the staff got back to them, how clearly they explained everything, and how professional they were the whole time.

A lot of reviews mentioned that putting up solar panels made their electricity costs go down a lot.

People liked the company because it was good at technology, gave good advice, and put the consumer first.

Negative reviews:

One homeowner said that bad communication led to the wrong installation of panels, and then the firm charged them to fix its mistake. They also criticized what they thought was poor customer service and poor communication within the sales staff.

Several reviews noted challenges obtaining complete solar production credits from utility companies’ net metering programs, although savings remained beneficial.

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Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Michigan Solar Solutions is distinguished as a Market Leader. They’ve established themselves in 1 state, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Michigan Solar Solutions stands out as a premier choice in the solar installation industry.