With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Michigan Solar Solutions is distinguished as a Market Leader. They've established themselves in 1 state, which points to solid customer relationships in these markets. If you're looking for an experienced solar provider known for both quality and reliability, Michigan Solar Solutions stands out as a premier choice in the solar installation industry.
🌐 Multi-Location Company.
Expert Score: 4.8/5
Founded in: 2007
Michigan Solar Solutions, established in 2007, has been an active participant in the solar industry,
providing services in 1 state. We dug into what Michigan Solar Solutions offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Deciding whether Michigan Solar Solutions fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Michigan Solar Solutions is the right fit for your solar project.
Independent Sources
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 7 | 5.0 |
| solarreviews.com | 33 | 4.54 |
| yelp.com | 7 | 4.4 |
| bbb.org | 5 | 5.00 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 5 | 3.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 381 | 4.8 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
| Company Website | michigansolarsolutions.com |
| Year Founded | 2007 |
| Areas Served | MI |
| Services Offered | Battery Bank Services, Ground-mounted System Services, Ground-mounted solar panel installation Roof-mounted solar panel installation, Solar canopy installation, Solar Electric/PV System Installation, Solar EV Charging System Installation, Solar Panel Repair, Grid-tied Solar System Services, Inverter Services, Ground-mounted solar panel repair, Roof-mounted solar panel repair, Solar canopy repair, Solar Electric/PV System Repair, Solar Panel Installation. |
| Roofing service | – |
| Panel Options |
|
| Battery Installations |
|
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25 – 30-year – Solar panels warranty. In addition, all MSS Commercial systems come with a 3-year workmanship warranty. |
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 4737 | 2.31 | 88 | 54% | 47% | 34% | 0.29% | 5.9% | 0.01% | 10.0% |
Users have praised the organization for acting professionally in all of their dealings.
Homeowners have said that they are happy with the solar panels they had put in.
The business handled every aspect of the work from beginning to end.
The people that put it in were really skilled and did a terrific job.
One homeowner reported that their project took more than a year to accomplish due of complications that kept cropping up.
There were difficulties with how the office personnel and field techs spoke to each other.
The homeowner requested for specific things in the system, but the company never got back to them.
Most customers give MSS the highest ratings, which shows how happy they are with the service.
Homeowners valued both the sales experience and post-installation assistance.
The business received recognition for maintaining their original pricing without unexpected charges.
Several clients encountered project delays and communication challenges. One homeowner reported that their installation took a lot longer than they had intended due of these challenges with coordination.
The scores for installation work were lower than those for other areas of performance, which implies there is potential for improvement.
Customers regularly said nice things about how helpful and professional the staff was, which indicated that they cared about their customers.
A lot of reviews said that the installation went well and didn’t have any major problems.
Many clients liked that the organization was honest about timelines and what the project would be about.
One consumer was worried about the installation taking too long and not being able to reach the firm.
Another client was disappointed with how the company handled a warranty problem with their solar system.
A happy homeowner praised MSS for giving clear explanations of the process and making sure the service was done well.
This reviewer additionally liked how well the expert panel was installed and how well all of the city’s regulations and inspections were met.
There were a lot of complaints about billing issues and difficulties with service or maintenance.
Some consumers thought MSS utterly ignored their complaints.
One especially frustrated homeowner reported waiting roughly five months for project completion while receiving zero responses to phone calls or text messages.
A Solar Panel Installer said that even if the weather might affect everyday chores, the job is mostly good.
A Sales Consultant heartily recommended the company to anyone who want to learn new things, grow professionally, and get acknowledgment for their hard work.
A manager of purchasing and warehousing stated the setting was annoying.
A Journeyman Electrician/Lead Man remarked that the company’s regulations against handling personal business during work hours and the quantity of travel necessary were too excessive.
Many people who lived there liked the staff since they did a superb job and could put things together.
Customers enjoyed how soon the staff got back to them, how clearly they explained everything, and how professional they were the whole time.
A lot of reviews mentioned that putting up solar panels made their electricity costs go down a lot.
People liked the company because it was good at technology, gave good advice, and put the consumer first.
One homeowner said that bad communication led to the wrong installation of panels, and then the firm charged them to fix its mistake. They also criticized what they thought was poor customer service and poor communication within the sales staff.
Several reviews noted challenges obtaining complete solar production credits from utility companies’ net metering programs, although savings remained beneficial.
Summarizing:
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Michigan Solar Solutions is distinguished as a Market Leader. They’ve established themselves in 1 state, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Michigan Solar Solutions stands out as a premier choice in the solar installation industry.
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