With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, NY State Solar is distinguished as a Market Leader. They've established themselves in 1 state, which points to solid customer relationships in these markets. If you're looking for an experienced solar provider known for both quality and reliability, NY State Solar stands out as a premier choice in the solar installation industry.
Expert Score: 4.7/5
Founded in: 2015
NY State Solar, established in 2015, has been an active participant in the solar industry,
providing services in 1 state. We dug into what NY State Solar offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Deciding whether NY State Solar fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if NY State Solar is the right fit for your solar project.
Independent Sources
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 112 | 4.67 |
| yelp.com | 38 | 2.8 |
| bbb.org | 27 | 4.67 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 81 | 4.1 |
| trustpilot.com | 1 | 3.2 |
| angi.com | 26 | 4.7 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 982 | 4.8 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
| Company Website | nystatesolar.com |
| Year Founded | 2015 |
| Areas Served | NY |
| Services Offered | Residential Solar Services and Commercial Solar Services, Sale, Design, and Installation of Customized Commercial Photovoltaic Systems, Customer Support, Energy Monitoring, Roofing Repairs. |
| Roofing service | yes |
| Panel Options | SunPower SunVault |
| Battery Installations | Enphase Storage |
| Certifications | Suffolk County Contractor, Nassau County Contractor, New York City Contractor |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | Industry-leading warranties that cover parts and the labor necessary. Need to ask the manager of company. |
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 4614 | 2.23 | 122 | 50% | 46% | 38% | 1.23% | 5.4% | 0.02% | 8.1% |
People generally liked how the sales process went. Customers gave credit when the company actually stuck to the price and timeline they originally quoted. The installation work and support afterward got decent ratings. One person really liked their salesperson Danny—said he kept them in the loop and was easy to reach.
One customer got pretty frustrated trying to get hold of their salesperson after signing papers. They also thought pricing was way too high, mentioning a $20,000 “overhead” charge that seemed excessive. Then there were actual problems with the install—two panels ended up crooked and another one didn’t work at all because of a faulty plug.
Customers said the NY State Solar reps were polite and gave them good information. People liked that they were thorough about getting all the details.
Some customers have pretty serious concerns, calling the company’s tactics deceptive and unscrupulous.
People talked about how helpful the company was getting through the solar installation. A customer named Joseph R. said NY State Solar was one of the best companies he’s dealt with—they walked him through everything and made going solar straightforward.
Some complaints were about service or repair stuff. One customer said they kept getting calls and visits even after saying no multiple times. They felt like it crossed the line into harassment.
Employees mentioned a supportive environment, room to advance, decent training, and solid pay with commissions. People also liked getting bonuses and incentives when they performed well.
There’s been talk of things going downhill over the past 6-12 months. Complaints include messy management, departments not talking to each other, and everything feeling unstable. Some brought up nepotism and favoritism, plus feeling like management doesn’t have their backs.
Customers mentioned the company being professional, responsive, and keeping things running smoothly. One person specifically appreciated how clear and upfront the communication was, especially from a service rep named Jessica.
Customers liked how honest and professional the salespeople were. When the project was completed, everyone was pleased. Consumers reported lower energy bills.
The fact that they were not immediately informed of the loan required to cover the cost of the tools and installation infuriated several individuals. A few reported problems with the actual install—panels that were crooked or just didn’t work.
Summarizing:
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, NY State Solar is distinguished as a Market Leader. They’ve established themselves in 1 state, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, NY State Solar stands out as a premier choice in the solar installation industry.
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