🌐 Multi-Location Company.
Oak Electric Overview
Expert Score: 4.7/5
Founded in: 1999
Oak Electric , established in 1999, has been an active participant in the solar industry,
providing services in 1 state. We dug into what Oak Electric offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Oak Electric ‘s Offerings at a Glance:
- Customer experience: Reviews average out to 4.7, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Oak Electric handles Solar Power Installation: Oak Electric is one of Southeast Michigan’s leading installers of solar panels and battery backup systems for residential and commercial customers. They serve the entire Metro Detroit Area, including cities like Clarkston, Bloomfield, Rochester, Troy, Farmington, Royal Oak, Birmingham, Waterford, Livonia, and Ann Arbor. Automatic Backup Generators: Oak Electric is a PowerPro Premier Generac Generator Dealer, offering sales and service for homes and businesses. Electrical Installation and Repair: They perform electrical troubleshooting and repairs for both homes and businesses. Air Conditioner & Furnace Services: Oak Electric provides installation and repair services for a wide range of air conditioners and furnaces. Plumbing Services: They offer prompt and professional plumbing repairs and maintenance. Electric Vehicle Charging Stations: Oak Electric is a Tesla Certified Installer for electric vehicle charging stations, providing solutions for homes and businesses.
- Web traffic and visibility: Their site attracts roughly 2370 monthly visits, showing a negative growth trend and indicating where things are headed.
- Coverage area: Operating in MI. Oak Electric is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – Electrical License # 6109054, Mechanical License # 7115311, Builders License # 2101219954. The BBB has them rated at NR, which factors into how they stack up professionally.
Deciding whether Oak Electric fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Oak Electric is the right fit for your solar project.
Independent Sources
Oak Electric Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 16 | 4.9 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 55 | 2.9 |
| bbb.org | 4 | 2.25 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 14 | 3.9 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 227 | 4.8 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 1,932 | 4.8 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Oak Electric Reviews
| Company Website | oakelectric.com |
| Year Founded | 1999 |
| Areas Served | MI |
| Services Offered | Solar Power Installation: Oak Electric is one of Southeast Michigan’s leading installers of solar panels and battery backup systems for residential and commercial customers. They serve the entire Metro Detroit Area, including cities like Clarkston, Bloomfield, Rochester, Troy, Farmington, Royal Oak, Birmingham, Waterford, Livonia, and Ann Arbor. Automatic Backup Generators: Oak Electric is a PowerPro Premier Generac Generator Dealer, offering sales and service for homes and businesses. Electrical Installation and Repair: They perform electrical troubleshooting and repairs for both homes and businesses. Air Conditioner & Furnace Services: Oak Electric provides installation and repair services for a wide range of air conditioners and furnaces. Plumbing Services: They offer prompt and professional plumbing repairs and maintenance. Electric Vehicle Charging Stations: Oak Electric is a Tesla Certified Installer for electric vehicle charging stations, providing solutions for homes and businesses. |
| Roofing service | – |
| Panel Options | Monocrystalline: These panels are highly efficient and made from a single crystal structure. They perform well in various conditions and have a sleek appearance. Polycrystalline: These panels are cost-effective and made from multiple crystal structures. They are slightly less efficient than monocrystalline panels but still offer good performance. Thin-Film: Thin-film panels are flexible and lightweight. They are suitable for DIY projects or applications where aesthetics matter. |
| Battery Installations | Oak Electric has experience installing SunPower solar panels and batteries for residential and commercial customers. These battery backup systems provide energy storage to complement solar panel installations, allowing you to store excess energy generated during the day for use during nighttime or power outages. |
| Certifications | Electrical License # 6109054, Mechanical License # 7115311, Builders License # 2101219954 |
| Solar system leases service | – |
| Expands dealership network | yes |
| BBB Rating | NR |
| Warranty | Oak Electric offers a one-year warranty on all labor and electrical materials. |
Oak Electric Website Visits Two-Year Trend: negative
Learn more:Â Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 6468 | 1.60 | 62 | 74% | 23% | 64% | 0.69% | 3.4% | 0.01% | 6.6% |
Oak Electric Social Media
What do Customers Say about the Oak Electric ?
Positive Aspects:
Oak Electric holds Elite Installer status with high customer ratings and vendor endorsements.
The sales/project manager was detailed and professional when explaining solar projects, incentives, and benefits.
Negative Aspects:
Documentation and training about the solar system after installation could be better.
Positive Aspect:
Installation Speed: Customers like the fast installation process, which usually takes just two days.
Fair Pricing: Oak Electric is recognized for competitive prices and offering better products than competitors.
Positive Aspect:
Installation Speed: Customers like the fast installation process, which usually takes just two days.
Fair Pricing: Oak Electric is recognized for competitive prices and offering better products than competitors.
Bad Thing:
Uncaring and harsh: Some consumers reported the company’s customer service has grown a lot worse and they had to deal with harsh conduct.
Emergency Response: It seems like there is no emergency response unless clients are willing to pay a deposit of $300 or more.
High Prices: Some consumers say that Oak Electric’s prices are more than they thought they would be.
Billing Issues: Most complaints are about money and how bills are sent out.
Positive Aspects:
Great Company with Long-Term Vision: Employees appreciate Oak Electric’s family-oriented culture and encouragement to do their best. The company plays “the long game,” making it an appealing career choice.
Good Learning Environment: Oak Electric offers opportunities for growth and advancement. Employees can learn a lot from their coworkers.
Negative Aspect:
Office Staff Issues: Some reviews bring up problems with the office manager, describing them as unprofessional and dishonest. However, overall staff and management get positive marks.
Positive Aspects:
Installation Speed: Customers like the fast installation process, which usually takes just two days.
Fair Pricing: Oak Electric is recognized for competitive prices and offering better products than competitors.
Bad Trait:
Not caring and being rude Some consumers reported that the company’s customer service has grown a lot worse and that they were treated rudely.
Emergency Response: It doesn’t seem like there is any emergency response unless customers agree to pay a deposit of $300 or more.
Some consumers say that Oak Electric’s prices are excessively high.
Things that are good:
Yearly Maintenance: Customers like that they can trust on Oak Electric to perform an excellent job of maintaining their generators every year. The business tells people how to use their devices correctly when the power goes off.
Quality Installation: Some customers like how easy it is to install backup generators.
Bad Things:
Decline in Customer Service: Customer service has grown a lot worse over the last several years. People that write reviews say they were disrespectful and didn’t care.
Pricing Issues: Oak Electric is seen as overpriced, and there are complaints about unexpected fees and poor communication about charges.
False Claims: A few reviews point out false community service claims made by the company.
Summarizing:
Do we recommend Oak Electric services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Oak Electric is distinguished as a Market Leader. They’ve established themselves in 1 state, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Oak Electric stands out as a premier choice in the solar installation industry.
Andy is a Founder, Chief Content Officer, regular contributor, and idea generator behind Resident Solar Power. He is well-versed in various aspects of solar energy, including photovoltaic systems, solar policy trends, and green technology innovations.
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