With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Option One Solar is distinguished as a Market Leader. They've established themselves in 3 states, which points to solid customer relationships in these markets. If you're looking for an experienced solar provider known for both quality and reliability, Option One Solar stands out as a premier choice in the solar installation industry.
🌐 Multi-Location Company.
Expert Score: 4.8/5
Founded in: 1970
Option One Solar, established in 1970, has been an active participant in the solar industry,
providing services across 3 states. We dug into what Option One Solar offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Deciding whether Option One Solar fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Option One Solar is the right fit for your solar project.
Independent Sources
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 4 | 3.75 |
| yelp.com | 52 | 4.9 |
| bbb.org | 3 | 1.00 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 22 | 3.7 |
| trustpilot.com | 1 | 3.7 |
| angi.com | 2 | 5.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 271 | 4.9 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
| Company Website | optiononesolar.com |
| Year Founded | 1970 |
| Areas Served | AZ, CA, NV |
| Services Offered | Add to existing system, Solar system maintenance, Solar system installation, Solar system repair. |
| Roofing service | – |
| Panel Options |
|
| Battery Installations |
|
| Certifications | ASES, UL, BBB |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 25-year – Full coverage warranty. (includes 25-year product, 25-year performance, and 25-year labor warranty. |
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 4497 | 1.52 | 33 | 61% | 29% | 42% | 0.20% | 8.2% | 0.02% | 5.5% |
Customers have applauded Option One Solar for delivering exceptional service right from their initial sales conversation.
They’ve given high marks to the company for executing seamless installations and leaving job sites spotless.
The company’s consistent communication and top-notch customer service have earned significant praise.
Several customers have encountered problems with municipal inspectors.
There have been times when what was said during sales meetings didn’t match what really transpired during installation.
Customers have said amazing things about Option One Solar’s high quality of service.
They have applauded the group for performing great installations and cleaned up the place very well.
People have said nice things about the organization since it stays in touch and has great customer service.
Several customers have faced challenges with city inspectors.
There have been cases where sales information didn’t align with the final project delivery.
Customers enjoy how wonderfully the company treats them.
People loved the sales process, the appropriate price, the right time, the quality of the installation, and the aid they got after the installation.
Because of the store’s low prices and high-quality goods, a customer had great things to say about it.
Some consumers have said they don’t trust the company’s leaders or the way individuals operate there.
There are allegations that a number of employees are departing because the perks aren’t good enough.
Workers value the strong leadership and supportive, experienced colleagues.
The company earns recognition for its dynamic workplace and advancement possibilities.
The work-life balance, compensation & benefits, job stability & promotion opportunities, leadership, and workplace environment all receive favorable ratings.
A number of workers have said they are worried about the company’s leadership and atmosphere at work.
There are mentions of bad management and not acting professionally enough.
Many employees have complained that there is a lot of turnover and no benefits.
Customers have commended the company’s swift and thorough follow-up customer service.
People complimented the hard work and devotion of Option One Solar’s Technical Support Department, particularly Mr. Christian and Max.
The consumer said that the fast service showed that the organization really cares about making its customers happy.
Another client said that the process was simple and well-organized. Amber, their project organizer, took care of all the planning, permits, and scheduling so that everything went well.
They even changed their timetables to make sure the installation was done before the end of the year, so the client could get the tax credits for 2021.
Summarizing:
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Option One Solar is distinguished as a Market Leader. They’ve established themselves in 3 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Option One Solar stands out as a premier choice in the solar installation industry.
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