With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Photon Brothers is distinguished as a Market Leader. They've established themselves in 2 states, which points to solid customer relationships in these markets. If you're looking for an experienced solar provider known for both quality and reliability, Photon Brothers stands out as a premier choice in the solar installation industry.
🌐 Multi-Location Company.
Expert Score: 4.5/5
Founded in: 2013
Photon Brothers, established in 2013, has been an active participant in the solar industry,
providing services across 2 states. We dug into what Photon Brothers offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Deciding whether Photon Brothers fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Photon Brothers is the right fit for your solar project.
Independent Sources
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 69 | 4.7 |
| solarreviews.com | 64 | 3.84 |
| yelp.com | 60 | 3.9 |
| bbb.org | 5 | 2.60 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 4.7 |
| trustpilot.com | 1 | 3.2 |
| angi.com | 2 | 5.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 412 | 4.7 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
| Company Website | photonbrothers.com |
| Year Founded | 2013 |
| Areas Served | CO, CA |
| Services Offered | Residential and Commercial Solar Panel Installation, Solar Panel, Maintenance,Home Batteries, EV Home Chargers, Detach & Reroof |
| Roofing service | – |
| Panel Options | REC Alpha, QCell, Silfab |
| Battery Installations | Tesla Powerwall |
| Certifications | Electrical Contractor |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-Year Production Warranty |
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 17783 | 2.13 | 51 | 68% | 37% | 47% | 1.66% | 3.9% | 0.01% | 5.0% |
Positive Reviews:
Customers have praised Photon Brothers for their excellent service.
One customer mentioned that despite the crazy Colorado weather and a very heavy workload, Photon Brothers worked with them until their problem was fixed.
The in-house team was communicative and really worked to make sure the customer was taken care of.
Positive Reviews:
Customers have praised Photon Brothers for their professionalism and responsiveness.
One customer mentioned that from day one, they’ve been responsive and installed a high-quality, trouble-free system.
Another customer appreciated the efficient and easy-to-work with staff when their inverter failed.
The sales process, price as quoted, installation quality, and after-sales support all received high ratings.
Negative Reviews:
One customer claimed that the company ruined their roof during the panel installation and refused to pay for the damages. They also mentioned that the company refused to remove and reinstall the panels unless they paid almost $9000.
The customer felt that the company breached their contract by not installing part of the system.
Positive Aspects:
Knowledgeable and patient sales personnel.
Ability to design solar installations that accommodate existing structures, such as large trees.
Punctual and meticulous installation team.
Successful passing of county inspection and functioning of the Tesla Powerwall.
Bad Things:
Problems in communication, especially when it comes to changes in how projects are managed.
Holds up engineering plans.
Not checking to make sure that the installed panels are working properly.
Good Reviews:
One client said that Photon Brothers was great, competent, and knowledgable, which is a good thing.
People who bought from the firm also said that the workers were kind, easy to talk to, and very good at their professions.
One client was happy they chose Photon Brothers to install a terrific equipment with a solid guarantee.
Bad Reviews:
Some consumers have said that the installation procedure was messy and annoying.
People complained about inadequate communication. One client said that their project manager went on leave without telling them who would take over.
The system also failed inspection, and fixing the errors took longer than expected.
Some customers felt that the company did not stand behind their work once they received the final payment.
Positive Reviews:
Employees appreciate the work-life balance and the pay & benefits.
The company culture and team building are emphasized, and hard work is rewarded.
The management is reported to be caring and supportive.
Employees have reported a sense of autonomy and respect.
Negative Reviews:
Some employees have mentioned that the company grew incredibly fast, and as a result, some processes were not always in place.
There were also mentions of management needing training on how to best support their team.
Positive Feedback:
Customers have praised Photon Brothers for their professionalism and efficiency.
Customers appreciated the company’s no-pressure approach and quick responses to questions.
Customers were also satisfied with the performance of the solar panels and the savings they made on their electricity bills.
Positive Aspects:
The customers use quality materials for their solar installations.
The sales process was informative and the team was knowledgeable.
The project manager was proactive and handled all the permitting and coordination with United Power.
Negative Aspects:
There were complaints about the company causing damage to the roof during the installation of the panels.
There were accusations of the company breaching the contract by not installing part of the system.
Summarizing:
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Photon Brothers is distinguished as a Market Leader. They’ve established themselves in 2 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Photon Brothers stands out as a premier choice in the solar installation industry.
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