Elevation Overview
Expert Score: 4.4/5
Founded in: 2015
Elevation, established in 2015, has been an active participant in the solar industry,
providing services across 3 states. We dug into what Elevation offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Elevation’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.4, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Elevation handles Residential Solar PV Systems, Energy Management Systems, Energy Efficiency Services, Energy Monitoring Technology, Residential Solar, Residential Solar Storage
- Web traffic and visibility: Their site attracts roughly 3964 monthly visits, showing a negative growth trend and indicating where things are headed.
- Coverage area: Operating in AZ, NV, TX . Elevation is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – BBB,SEIA, Solar Power World, UL. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether Elevation fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Elevation is the right fit for your solar project.
Independent Sources
Elevation Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 696 | 4.9 |
| solarreviews.com | 238 | 3.77 |
| yelp.com | 31 | 2.9 |
| bbb.org | 122 | 3.97 |
| consumeraffairs.com | 111 | 1.0 |
| indeed.com | 38 | 3.6 |
| trustpilot.com | 7 | 3.1 |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 2,145 | 4.6 |
| Expert Score | 4.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Elevation Reviews
| Company Website | poweredbyelevation.com |
| Year Founded | 2015 |
| Areas Served | AZ, NV, TX |
| Services Offered | Residential Solar PV Systems, Energy Management Systems, Energy Efficiency Services, Energy Monitoring Technology, Residential Solar, Residential Solar Storage |
| Roofing service | – |
| Panel Options | Monocrystalline, Polycrystalline |
| Battery Installations | Tesla, Enphase, SolarEdge, LG Chem, Panasonic, |
| Certifications | BBB,SEIA, Solar Power World, UL |
| Solar system leases service | – |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | Additional 30-year complete protection warranty available through SolarInsure. Roof Penetration Warranty: free from material defects in workmanship for 10 years from installation, Free of major defects for lifetime of the system. |
Elevation Website Visits Two-Year Trend: negative
Learn more:Â Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3286 | 2.03 | 66 | 47% | 46% | 43% | 0.37% | 5.2% | 0.04% | 4.1% |
Elevation Social Media
What do Customers Say about the Elevation?
Positive Reviews:
People have good things to say about the company’s service quality, pricing, and how fast they respond.
The positive feedback often mentions how ethical they are and how they put customers first.
One buyer talked about having a good experience with the attention they got and how well everything was explained.
Positive Reviews:
A lot of customers like the company’s no-nonsense approach, solid work quality, and how they communicate. The installation crew gets praised for being professional and keeping everyone in the loop.
Negative Reviews:
On the flip side, some folks aren’t happy about slow responses, weak follow-up, and waiting around forever.
There are gripes about the company refusing to check systems unless you have their specific monitor installed.
Some people also said the company didn’t come through on what they originally talked about—like including EV chargers that never showed up.
Positive Aspects
Good System Functionality and Design: When systems are finished, people say they’re “working perfectly” and running at full capacity.
Positive Sales Experience: Sales reps got described as “helpful and informative,” “personable and knowledgeable,” and one even “assured me that he would ‘quarterback’ the project.”
Effective Problem Resolution (in some cases): One technician got called out by name for going “above and beyond to correct all previous problems” on a second system that was installed poorly—which bumped the review from 1 star to 4.
Quick, Smooth Process (Select Cases): A handful of customers reported an “outstanding,” “smooth and stress-free” experience, with systems up and running in about 3 weeks and the crew handling all permits and inspections without the customer lifting a finger.
Professionalism of Specific Staff: Certain individuals (like a concierge consultant) were credited with “follow-through second to none” and providing great service.
Negative Aspects
Widespread Communication Failures and Ghosting: The company gets tagged with having the “absolute worst” communication, with “poor/dishonest communication” being a major complaint.
Severe Project Delays and Incompetence: Customers got “strung along for 11 months” or waited six months after signing without any progress.
Not Honoring Warranties and Fixing Mistakes: The firm hasn’t fulfilled its guarantee and hasn’t looked at or fixed major roof damage that could have been caused by installation for an entire month. This kept one client from selling their property.
Problems with the contractor and installation: One system’s monitoring wasn’t set up for more than a month, so neither the client nor the firm knew whether the system was truly operating as it should have.
Positive Reviews:
- Positive reviews highlight the knowledge and professionalism of sales representatives, the effectiveness of the solar system in reducing electric costs, and good customer service.
Negative Reviews:
- However, negative reviews mention delays in installation, lack of communication, and issues with the system.
Positive Reviews:
One client liked that the installation staff went over and above to match the color on the outside of the electrical conduit.
Another person appreciated getting their solar panels reinstalled quickly and efficiently when they needed it done.
Negative Reviews:
Some buyers complain that the solar panels didn’t cover their electricity costs like they were promised.
There are also complaints about the company going silent when customers asked for extra panels or wanted a house valuation.
One person wasn’t happy with how professional the company was or how they backed their product.
Positive Reviews:
A customer praised Elevation for effective service and a solid investment. They mentioned most of their bills are close to zero and they’re saving even more on gas after adding a Tesla.
Another buyer had a great time working with Elevation on their recent purchase. They found the team friendly, helpful, and professional.
Negative Reviews:
One customer wasn’t satisfied with Elevation, saying they had to spend countless hours trying to get the company to deliver what they’d talked about. They were let down by the service and product quality.
Another person complained about being stuck on a mailing list even after laying out their requirements and asking not to be contacted anymore.
Positive Reviews:
Elevation gets called a good place to start your career.
People say the work atmosphere is pleasant and gets things done.
People enjoy the way the money is set up and would tell you to do it if you’re prepared to work hard.
Negative Reviews:
Some employees are apprehensive about how to balance work and life.
There were rumors regarding micromanagement in 2024 that some individuals didn’t appreciate.
Some employees thought that the corporation picked people based on who they liked instead of their skills.
Good Reviews:
Great Communication: A lot of delighted customers said that Elevation Solar kept in touch with them throughout the installation.
Professional Installation staff: People enjoyed how skilled and professional the installation crew was, particularly how they put the framework up and the panels on time.
Confidence in Decision: After looking at six different firms, one reviewer felt sure that Elevation Solar was the best choice.
Bad Reviews:
Parts that are missing: Another client complained that Elevation Solar never gave them or installed the Honeywell thermostats that were promised in the contract.
Summarizing:
Do we recommend Elevation services?
Trusted Provider
Recognized as a Trusted Provider, Elevation has a widespread influence in 3 states, with its inception in 2015. This installer is renowned for direct installation services and maintains our expert rating of 4.4, reflecting robust customer trust and satisfaction. Although information on their referral programs may be limited, they maintain a simple and user-friendly website, signaling a reputable option for those seeking reliable solar services backed by positive local feedback and a solid operational history.
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