Premier Improvements Solar review

Positive reviews:

“When selecting our home Solar system, we evaluated several different companies. After our consultations about the right solar system for our property with Adam and Brian we knew Premier Improvements was a top-notch company. Premier Improvements not only offered the best quality components but also a great price. The Premier Improvements team took care of everything from start to final approval of the system. During the entire process both Adam and Brian were available to answer questions or concerns. The system is performing great, and we’ve already banked several months of energy credit with our electric company, we highly recommend using Premier Improvements as your Solar Installation Company.” – donald.bossardet ⭐⭐⭐⭐⭐ November 13, 2023

“As a previous solar owner, I had a bad experience with another company, so I was cautious when selecting a provider for my new home. After getting three bids, Premier Improvements stood out as both the most competitive and the most professional. From start to finish, Adam and his team made the process seamless. They answered all my questions, handled every detail—including city inspections—and maintained excellent communication throughout. Unlike my past experience, this installation was smooth, efficient, and hassle-free. If you’re considering solar, I highly recommend Premier Improvements!” – rmcsorleyusn ⭐⭐⭐⭐⭐ March 14, 2025

Negative reviews:

“I had tremendous patience waiting for Premiere Improvements and Sunpower to get my project submitted for utility interconnection approval. That took five months. But I was unprepared for the failure to coordinate and complete the paperwork with the utility. I had to reach out in the 7th month to find out why the project was not moving forward. I left emails and voicemails asking Premiere to help guide me through this so we could get it resolved and move forward, but to no avail. Literally they never responded. The utility would not let me fix the paperwork. At 10 months I reached out to Energy Sage, but they also did not really follow through. Based on this experience, I would steer any potential customers away from Premiere Improvements as not truly customer-friendly or helpful.” – swlewis ⭐☆☆☆☆ February 20, 2023

Positive reviews:

“I had almost given up hope finding a solar installer who was actually local to the area, and not just another national solar syndicate masquerading as a local company. I was delighted to discover Premier Improvements. I found Adam and Brian to be incredibly knowledgable about local regulations, and it was a pleasure working with them every step of the way. After listening to a pitch from about 10 installers over the course of a week, Premier had the best price, were willing to work with the CT Green Bank (unlike many of the national syndicates) and, BONUS, they are really a local company. I highly recommend Premiere Improvements for your renewable energy project!” – Scott Tompkins ⭐⭐⭐⭐⭐ April 29, 2024

“Exceptional service and quality! They did a full roof replacement and installed a 9kw solar array. Couldn’t be happier! The roof looks great and the solar panels are producing excellently! The whole team was there every step of the way to keep me informed and answer all of my questions…and I asked plenty of them. They listened how I wanted the conduit on the roof to run and the whole job looks clean and aesthetically pleasing. Look no further than Premier Improvements Solar! Shout out to Brian, Adam, and Chelsea!” – Joe Lupia ⭐⭐⭐⭐⭐ February 25, 2024

Negative reviews:

“salesperson was very impatient with my questions and my need to have him be more focused and put together. He even told me that non of his customers take this long to make a decision (I met with him 3x – once for 90 mins, another 60 mins and then 30 mins. Apparently they believe that it shouldn’t take this long to make a $60K major investment decision! I have over 40 disparate files of data with various bits of information on them, but absolutely no proposal that lists all of their equipment, it’s output, my savings, the incentives, the paybacks from Eversource, etc., plus the upfront cost for the Franklin battery and all incentives/rebates and paybacks with that either. Do these companies think customers enjoy trying to figure out some of the ‘hidden’ ways in which costs are calculated? should you finance, lease, pay cash – it’s all rather vague with this guy and when I asked him to be specific, he got annoyed- give me upfront, out of pocket costs. When I told him I was more interested in going off grid, he completely sent me on my way. Bye Bye Pointer…a great salesperson works to overcome objections. Instead he threw my business out the door. When making an enormous decision like this, customers should be given ALL of the time, information and data that they need. This guy would have none of it. What I especially didn’t like is that this salesman would not send someone out to go into configuration and set up possibilities of the battery system, given the limited space in my basement UNTIL I SIGNED A CONTRACT. That will not happen. I do not make guesses hoping it will all work out and blindly sign a contract. I asked to work with someone else and that this company submit a proposal through the Energy Sage System so I could compare each vendor. This salesman response??? Thanks we’re all set — bye bye. If you want a disrespectful experience. Choose them. This was an incredibly unprofessional, and disrespectful experience and, sadly, gives solar installers a bad name – kind of like used car salesmen. It shouldn’t be this way.” – jane doe ⭐☆☆☆☆ November 10, 2024

Positive reviews:

“When I work for a company, I like to know that not only am I making a difference for myself, but for those I might be working for. In this case, I work for the general public, by helping them to set an appointment to learn more about solar. Our company uses top of the line products, and that makes a difference to me. I love that this company is honest, up front, relaxed, happy, great quality (people and products), and my work life balance is beyond amazing. I had a baby within the year and I was looking for a job that was flexible enough for me to continue to stay home with my child, and I found the perfect fit here at Premier Improvements! If you’re looking for a company to call home, this is it.” – Scheduling Manager ⭐⭐⭐⭐⭐ March 30, 2021

“I never thought I would say I love my Job, But I truly do. Everyday is different and exciting. Learning to adapt and overcome challenges on a Daily Basis with an awesome team to work with. We all listen to and help each other and provide insightful input to improve our daily tasks. The hardest part of the job for me is daily task management, but we have in place a good structure to overcome this and are constantly improving everyday. The most enjoyable part of my Job is helping our Customers and seeing them Happy & Smiling after we have finished our Job.” – Director of Sales/Marketing ⭐⭐⭐⭐⭐ March 30, 2021

Positive reviews:

“With energy prices continuing to hike in CT, it was time for my family to migrate over to solar. After doing tons of research and talking to numerous solar installers, Premier Improvements Solar was our choice. Their team was top tier in hand-holding us through the entire process, start to finish, sticking to their timelines and offering support when it was required. Adam, Taylor and the owner, Brian (their whole team, really) were transparent and awesome to work with. Highly recommended so far!” – Yaris Gutierrez ⭐⭐⭐⭐⭐ November 11, 2025

“We have always wanted solar panels on our house and Premier Improvements was a great choice! Brian, Chelsea, and Adam are a great team and always there to help throughout the process! We knew we could always call/text or email anyone on the team and they would get back to us with quick responses. They took care of the whole process for us- from install, to inspection, to the final step of getting our panels turned on. We love our solar and are very happy we chose Premier, we highly recommend them!” – Nancy Bajek-Curran ⭐⭐⭐⭐⭐ November 2023

Negative reviews:

“Installation was delayed because they needed multiple days to install. Extremely poor customer services. They are nice until you sign the contract. Once you pay, their response is extremely poor. And they give a run around if they owe you any money. I was asked to include my tree removal service in the invoice and they would pay it back. But now they are giving me a run around to get my own money back.” – Sriram Haran ⭐⭐☆☆☆ September 18, 2025

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Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Premier Improvements Solar is distinguished as a Market Leader. They’ve established themselves in 2 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Premier Improvements Solar stands out as a premier choice in the solar installation industry.