Primitive Power Overview
Expert Score: 4.6/5
Founded in: 2013
Primitive Power, established in 2013, has been an active participant in the solar industry, providing services across 19 states. We dug into what Primitive Power offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Primitive Power’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.6, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Primitive Power handles Solar Design Proposal: They provide a zero-commitment solar design proposal, allowing you to explore your options without any pressure. Consumer Advocacy: They support homeowners by simplifying the complexities of solar energy. Their goal is to provide honest information, personalized advice, and choices that align with your energy needs and financial goals. Empowering You: Primitive Power puts you in control of your solar journey. Whether you need advice on solar systems, transparent pricing, or installer comparisons, they equip you to make informed decisions. Installer Selection: They connect you with reliable solar installers, ensuring a smooth transition to solar energy.
- Web traffic and visibility: Their site attracts roughly 870.6366667 monthly visits, showing a Negative growth trend and indicating where things are headed.
- Coverage area: Operating in MT, SD, NM, CO, WY, SC, NJ, CT, KY, WI, RI, NH, DE, LA, WV, PA, NV, FL, ME. Primitive Power is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP. The BBB has them rated at D, which factors into how they stack up professionally.
Deciding whether Primitive Power fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Primitive Power is the right fit for your solar project.
Independent Sources
Primitive Power Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 12 | 4.8 |
| solarreviews.com | 12 | 3.93 |
| yelp.com | 1 | 5.0 |
| bbb.org | 49 | 4.76 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 19 | 4.8 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 42 | 4.4 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Primitive Power Reviews
| Company Website | primitivepower.com |
| Year Founded | 2013 |
| Areas Served | MT, SD, NM, CO, WY, SC, NJ, CT, KY, WI, RI, NH, DE, LA, WV, PA, NV, FL, ME |
| Services Offered | Solar Design Proposal: They provide a zero-commitment solar design proposal, allowing you to explore your options without any pressure. Consumer Advocacy: They support homeowners by simplifying the complexities of solar energy. Their goal is to provide honest information, personalized advice, and choices that align with your energy needs and financial goals. Empowering You: Primitive Power puts you in control of your solar journey. Whether you need advice on solar systems, transparent pricing, or installer comparisons, they equip you to make informed decisions. Installer Selection: They connect you with reliable solar installers, ensuring a smooth transition to solar energy. |
| Roofing service | – |
| Panel Options | Monocrystalline Solar Panels: These panels are made from a single crystal structure, resulting in high efficiency (typically 15%-20% in silicon types and 20%-23% in high-efficiency designs). Monocrystalline panels are space-efficient and perform well in direct sunlight. Polycrystalline Solar Panels: Polycrystalline panels are made from multiple crystal structures. They are slightly less efficient than monocrystalline panels (typically around 13%-16%), but they are more affordable. Polycrystalline panels work well in moderate sunlight conditions. Thin-Film Solar Panels: Thin-film panels use a different technology and are less common for residential installations. They are lightweight, flexible, and can be integrated into various surfaces. However, their efficiency is lower (around 10%-12%). Thin-film panels are suitable for large-scale projects and unconventional applications. |
| Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
| Certifications | NABCEP |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | D |
| Warranty | Your panels come with a 25-year warranty that ensures you always have a working system. |
Primitive Power Website Visits Two-Year Trend: Negative
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 549.08 | 1.31 | 51.74 | 0.42 | 7% | 77% | 0.16% | 2.8% | 0.03% | 4.3% |
Primitive Power Social Media
What Do Customers Say About the Primitive Power?
Negative reviews:
“Reading other reviews and I couldnt agree more! Undersold panels and riddled with lies and promises! Because of my income, I should have leased these panels but no mention of that from the company. It will take me 10 years + to get the federal tax credit, meanwhile my payments are $200 a month more because the loan didnt have the credit applied within the first 18 months. On social security, have no idea how to pay for this. They REFUSE to help in anyway. To make matters worse, having a hard time finding a lawyer because it is a contract though. Anyone know an attorney that will take this case? Attorney General is NO help, guess they are the messenger between Primitive Power and myself. Thanks Primitive Power for putting me in this financial disaster!” – Bill C ⭐☆☆☆☆ April 11, 2024
“I’m having a problem with contacting someone with the company. They called me everyday in the beginning. I’m paying triple since having this solar system. I’m paying them $158.00 a month and also paying utility company $118.08 I’m getting gripped off and No one seems to be getting back to me. I’ve been calling everyday fir the past three months. I NEED HELP! I want this off my roof.” – Willie C ⭐☆☆☆☆ February 13, 2024
Positive reviews:
“Great experience start to finish. Our representative, Beau was extremely helpful with answering all of our concerns and following up afterward. Definitely recommend!” – Cathy Riccio ⭐⭐⭐⭐⭐ 2025
“My point of contact was always courteous and well informed. Throughout the solar project they were helpful in navigating the various forms of paperwork to cover the regulatory and utility requirements and were aways available to address the questions i had. They initiated the initial onsite survey and the subsequent engineering design package that was developed by professional engineering services. They worked in concert with the installer local to our area. This review is to cover Primitive Power’s portion and involvement of our solar project.” – Larry Noble ⭐⭐⭐⭐⭐ 2025
Negative reviews:
“Told me I’d receive a check at the end of the year I never really used my electricity I was living alone for a year. Was only getting a $25 credit every month. My manager here that works for solar says this guy pocketed the rest of my panels profit. Never got that check by the way. Emailed him and he ignored me after the fact. 30k system w/ no battery could’ve added more panels on my roof” – Irvin Cortes ⭐☆☆☆☆ August 2025
“Assumed we got solar from titan solar last year. When we contacted titan with some issues, we were told primitive power is who we should talk to since they sold the system to us. The paperwork made it look like our contract is with titan solar.During the initial sales discussions about the installation process, we specifically mentioned our pigeon problem and that we are concerned that birds could nest under the panels. The two sales people Hunter and Bryce reassured us that this won’t be a problem at all since the panels will be installed low enough so that birds can’t fit underneath. Well, since several weeks we are having birds nesting under the panels damaging our roof.When we contacted titan, they kept pushing this issue off to primitive power and giving us quotes for a couple hundred dollars to install bird netting. Any request to talk to someone at primitive power about the miscommunication on their end during their sales appointment has been without luck. No call or email responses. Very misleading experience with zero follow up on titan / primitive powers ends.” – Romy Pfeifle ⭐☆☆☆☆ 2025
Summarizing:
Do We Recommend Primitive Power Services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Primitive Power is distinguished as a Market Leader. They’ve established themselves in 19 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Primitive Power stands out as a premier choice in the solar installation industry.
