PurePoint Energy Overview
Expert Score: 4.8/5
Founded in: 2009
PurePoint Energy, established in 2009, has been an active participant in the solar industry, providing services in 1 state. We dug into what PurePoint Energy offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
PurePoint Energy’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.8, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, PurePoint Energy handles Solar Panel Installation: PurePoint Energy provides customized solar energy installations for commercial buildings, agricultural properties, and non-profit organizations in Connecticut and Westchester County, NY. They also offer nationwide services for businesses across the United States. Energy Storage Solutions: They offer energy storage solutions, including batteries, to help property owners generate and store their own energy. Consultation and On-Site Evaluation: PurePoint Energy provides free consultations and on-site evaluations to help clients design a solar energy solution tailored to their needs. Project Management: They manage all aspects of the solar project, including incentives, permits, equipment, and installation, ensuring a seamless process for clients. Customer Support: PurePoint Energy is known for its high customer satisfaction, providing attentive and responsive support throughout the process. Educational Services: They educate the public about solar energy and encourage young people to explore careers in engineering related to solar energy. Community Involvement: The company is involved in local events and charities, such as the American Cancer Society, Live Green Connecticut!, and the Surfrider Foundation. Financial Incentives: PurePoint Energy helps clients secure available federal and state tax credits and solar rebates to offset the initial costs of switching to solar. High-Quality Products: They use environmentally sound panels and offer the best equipment warranty in the industry, ensuring high-quality products and a durable solar energy system. Backup Battery Solutions: PurePoint Energy combines solar with backup batteries to enhance energy independence for clients.
- Web traffic and visibility: Their site attracts roughly 737 monthly visits, showing a Positive growth trend and indicating where things are headed.
- Coverage area: Operating in CT. PurePoint Energy is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – Solar Power World. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether PurePoint Energy fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if PurePoint Energy is the right fit for your solar project.
Independent Sources
PurePoint Energy Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 5 | 5.0 |
| solarreviews.com | 29 | 4.50 |
| yelp.com | 7 | 5.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 1.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 46 | 5.0 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
PurePoint Energy Reviews
| Company Website | purepointenergy.com |
| Year Founded | 2009 |
| Areas Served | CT |
| Services Offered | Solar Panel Installation: PurePoint Energy provides customized solar energy installations for commercial buildings, agricultural properties, and non-profit organizations in Connecticut and Westchester County, NY. They also offer nationwide services for businesses across the United States. Energy Storage Solutions: They offer energy storage solutions, including batteries, to help property owners generate and store their own energy. Consultation and On-Site Evaluation: PurePoint Energy provides free consultations and on-site evaluations to help clients design a solar energy solution tailored to their needs. Project Management: They manage all aspects of the solar project, including incentives, permits, equipment, and installation, ensuring a seamless process for clients. Customer Support: PurePoint Energy is known for its high customer satisfaction, providing attentive and responsive support throughout the process. Educational Services: They educate the public about solar energy and encourage young people to explore careers in engineering related to solar energy. Community Involvement: The company is involved in local events and charities, such as the American Cancer Society, Live Green Connecticut!, and the Surfrider Foundation. Financial Incentives: PurePoint Energy helps clients secure available federal and state tax credits and solar rebates to offset the initial costs of switching to solar. High-Quality Products: They use environmentally sound panels and offer the best equipment warranty in the industry, ensuring high-quality products and a durable solar energy system. Backup Battery Solutions: PurePoint Energy combines solar with backup batteries to enhance energy independence for clients. |
| Roofing service | – |
| Panel Options | SolarEdge, SunPower, Tesla, REC |
| Battery Installations | SunPower, Tesla, Sonnen |
| Certifications | Solar Power World |
| Solar system leases service | yes |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | 5-year labor and repair of defective components |
PurePoint Energy Website Visits Two-Year Trend: Positive
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 844 | 1.77 | 40 | 0.45 | 37% | 52% | 0.40% | 4.2% | 0.05% | 5.8% |
PurePoint Energy Social Media
What Do Customers Say About the PurePoint Energy?
Positive reviews:
“We looked over numerous online reviews of solar installers in CT and invited several of the best-rated companies to give us proposals and quotes for installing solar panels on our home. We finally chose PurePoint Energy based on their excellent reviews and on the fact that the solar panels they offered gave us the maximum output per panel. This was important for us since we wanted to squeeze as much output from the panels on our roof as possible and to maximize our return investment. The PurePoint team was great from start to finish. They handled all the paperwork and liaisons with the State of CT and our utility company (UI), and they quickly took care of any potential hiccups or delays that may have occurred. They kept us abreast of everything each step along the way. The PurePoint team was completely professional and they completed our installation ahead of schedule in early 2018. We are completely satisfied.” – kurt.petschke ⭐⭐⭐⭐⭐ November 14, 2018
“As with any home project there is always some trepidation going into the project. Pure Point Energy made it so EASY. There were no extras that needed to be paid for, the quote they gave me was actually the price I ended up paying. More importantly, I never had to lift a finger from the start to the end of the project. They were clean, efficient, and very friendly. The only way I knew they had worked on my house was by seeing the 28 solar panels on my roof and the drastic reduction in my electric bill.” – dminchik ⭐⭐⭐⭐⭐ September 26, 2016
Positive reviews:
“The solar and battery were installed in 2018; however, over the past six months, the battery began to fail. PurePoint worked with the battery manufacturer to diagnose the problem, order the parts, install the parts, and help me to monitor the results. There were bumps along the way (including wrong parts and missing parts) … and PurePoint worked with me to keep me apprised of status, updates, and expectations. Everything is now back up and running. The demonstration of how a company helps you when things AREN’T going well shows their dedication to their customers. Five stars!” – David Kucher ⭐⭐⭐⭐⭐ July 31, 2024
“A few years ago I purchased a home with solar panels installed by Purepoint. Recently, I received an email message indicating that my system was off-line. I panicked, as I know very little about solar systems. Potential costs loomed large in my head and overwhelmed me. I called Purepoint for assistance and spoke to Lori. She was a tremendous help from the beginning–very calming and informative. She had me forward various pics of the meters, inverter, etc. After many messages and with her help, we were able to discern that the system was still functioning fine, but the monitoring meter had gone down. Even with this, she knew exactly what to do with the warranty and made the appropriate contacts. The issue is resolved now, and with no expense to me. In retrospect, I am astonished at the time and energy Lori put in to help me. I went from panicked to calm (and am much more informed about my solar system). It is EXTREMELY rare nowadays to find a company that cares and will faithfully stand by you in a crisis. Thanks Purepoint and Lori! It is greatly appreciated!” – Michael Tambling ⭐⭐⭐⭐⭐ July 5, 2024
Positive reviews:
“First off let me say that there is no commitment to calling them to recieve a site visit and consultation, it is completely free. PurePoint has an amazing staff willing to help their customers anyway they can! They are efficient and give you great results! If you are looking to invest in renewable energy, specifically solar or wind, this is the place to go! PurePoint will help you to figure out what the best option is for your home or business and save you money on your utility bills!” – Alessandra P. ⭐⭐⭐⭐⭐ August 1, 2011
“We installed our solar energy system with PurePoint Energy in April of this year and we could not be more pleased. They did a wonderful job and I highly recommend them to anyone looking to go solar. We talked with several other solar companies before we decided on PurePoint and none could compare. They are the best! Our electric bill went from $400.00 a month to $19.95. Going solar was the best thing we have ever done. Thank you, Carol Cross” – Carol C. ⭐⭐⭐⭐⭐ September 17, 2015
Positive reviews:
“The service department and the technician Bryant Mendoza were great. I love this smaller local company that has great customer service and a staff that you can get to know. I actually get to talk to a real person! I had a solar panel that was not working properly. I got a person on the phone who scheduled an appointment and explained all expenses ahead of time. Bryant arrived on time, inspected my panels and found the problem. It is clear that he cares and takes pride in providing good service. He was a pleasure to work with. I am so happy I decided to get my solar panels thru this company. I highly recommend this company especially for the excellent service.” – Kim Adzigian ⭐⭐⭐⭐⭐ 2025
“Great professional service. I was looking for my solar panels to be cleaned and I was pleased they cleaned the panels and gave me a good assessment of my roof and panel conditions and offered thoughtful advice. Not advice to enrich their pockets; really appreciated. I would use again in the future and beyond cleaning my panels. Bryant Mendoza was the person who worked with us, I hope we get him again next time.” – Kevin Knight ⭐⭐⭐⭐⭐ 2025
Summarizing:
Do We Recommend PurePoint Energy Services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, PurePoint Energy is distinguished as a Market Leader. They’ve established themselves in 1 state, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, PurePoint Energy stands out as a premier choice in the solar installation industry.
