SanTan Solar review

Positive Feedback:

Staff members really know their stuff and actually take the time to walk you through everything—the whole process, all your choices, the works. The solar panels and other products they carry are quality items. They don’t just give everyone the same cookie-cutter setup; they tailor solutions to what you actually need. Prices are competitive, particularly if you’re open to used or refurbished panels—that’s where you can really cut costs. Multiple people mentioned that the SanTan Solar folks set them up with affordable solar systems that actually handled their energy requirements.

Negative Feedback:

There have been some issues with shipping and delivery—things getting delayed or panels showing up damaged. People have questions about warranty coverage and what happens if something goes wrong with used or refurbished panels. A few customers got pretty frustrated dealing with these shipping and warranty headaches, though these seem to be isolated cases when you look at how positive most Yelp reviews are.

Positive Feedback:

Customers are really happy with the solid advice and fast shipping they get from SanTan Solar. The company stocks a huge variety—new panels, used ones, refurbished, repaired—so there’s something no matter what you’re working with budget-wise. You get a lot of value for what you pay, and panels often work better than customers thought they would.

Negative Feedback:

One customer review talked about spending $1500 on San Tan 250 watt solar panels plus $900 more for shipping. They later learned that these panels can’t legally be used in 46 out of 50 states, not even off-grid, because they don’t comply with the National Electrical Code. This customer also wasn’t pleased with the return policy—there’s a 30% restocking fee attached.

Good things:

The workplace is fun and positive. The proprietors are engaged and really care about how well their staff are doing. When there are problems, they are dealt with with respect and understanding, and they are fixed swiftly and well.

Negative Aspects:

Some reviewers said that the work procedures were dangerous. One reviewer said that they had to contend with frigid circumstances.

Positive Reviews:

The staff knows what they’re doing and takes the time to explain how solar installation works. They make solutions that are tailored to the individual needs of each client. They assist consumers find the correct solar goods and set up systems that fit their budgets by walking them through all the difficult solar stuff. The solar goods are of good quality and are priced fairly. Numerous five-star ratings on Google speak to the high quality of SanTan Solar’s products and services and the kindness and helpfulness of the company’s customer service representatives.

Customer Dissatisfaction:

Customers who have purchased from SanTan Solar have reported problems getting in touch with the company after the sale. “Customer service is a nightmare,” said one dissatisfied consumer, and “no one will call you back.”

While the majority of Google My Business ratings are excellent, it seems that a small number of people have issues.

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Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, SanTan Solar is distinguished as a Market Leader. They’ve established themselves in 1 state, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, SanTan Solar stands out as a premier choice in the solar installation industry.