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Expert Score: 4.1/5
Founded in: 2017
Simple Solar, established in 2017, has been an active participant in the solar industry,
providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
Independent Sources
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | No reviews | No reviews |
| bbb.org | 8 | 2.1 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 4 | 4.3 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 58 | 4.4 |
| Expert Score | 4.1 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
| Company Website | getsimplesolar.com |
| Year Founded | 2017 |
| Areas Served | MO, IA, IL |
| Services Offered | Residential Solar System Installation, Different Types of Financing, Installation Battary Storage Systems and Generator Backup , Charging Stations |
| Roofing service | – |
| Panel Options | Monocrystalline, Polycrystalline, Thin-Film Solar Panels |
| Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
| Certifications | State electric license (Missouri, Iowa and Illinois) , NABCEP and BPI Gold. |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | – |
| Warranty | 25-year panel performance guarantee provided by the panel manufacturer. |
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 2,119 | 2 | 46 | 0.36 | 45.67% | 37.37% | 0.72% | 5.94% | 0.06% | 10.23% |
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Positive Experiences:
Smooth Purchase Process: Customers found the purchase process to be smooth and straightforward.
Timely Installation: The installation of the solar panels was done in a timely manner.
Responsive to Initial Concerns: When customers brought up initial concerns, such as the placement of the conduit, Simple Solar was responsive and took care of the issues.
Functioning Solar Panels: The solar panels installed by Simple Solar are working as expected.
Negative Experiences:
Lack of Communication: Customers reported a lack of communication from Simple Solar, especially when issues arose.
Unfulfilled Promises: There were instances where promises made by Simple Solar, such as payment of a referral fee, home inspection, and energy efficiency work, were not fulfilled.
Damage During Installation: Some customers experienced damage to their property during the installation process, which was not adequately addressed by Simple Solar.
Concerns About Warranty: With rumors of the company going out of business, customers are concerned about warranty work and necessary repairs.
Positive Feedback:
Employees appreciate the relaxed company culture and supportive management.
The training provided and the team are highly praised.
Some employees feel valued and see a great future for the company.
Negative Feedback:
There are concerns about unorganized management and pay issues.
Some employees felt they were given leadership roles without proper compensation.
A few mentioned poor management.
Positive Criteria:
Customers appreciate Simple Solar’s professional and pleasant team who communicate well and answer all questions.
Another customers value the company’s ability to provide simple and effective solutions tailored to their needs.
The speed of installation and the quality of the solar system are also praised.
Negative Criteria:
Some customers have expressed dissatisfaction with Simple Solar’s customer service post-installation.
Difficulties in reaching the company for updates or to address issues have been reported.
There are also complaints about unfulfilled promises related to promotions.
Some customers have had issues with the calculation of the number of panels needed, leading to overproduction of energy.
Summarizing:
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Simple Solar is distinguished as a Market Leader. Their solid presence in 3 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Simple Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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