Solar Alliance review

Positive Reviews:

People like how professional the installation went and that it ran smoothly.

Customers are seeing good savings on their electricity bills.

The installers did quality work.

Negative Reviews:

Customer service has been an issue for some people.

Some customers ran into problems with their systems.

Getting ahold of the company for service has been tough for some folks.

There have been delays and communication problems during installation.

Positive Reviews:

One customer said they got a great deal from Solar Alliance.

That same person mentioned their roof replacement happened in just 2 weeks, which beat out other companies they’d talked to.

Positive Aspects:

Thorough Information: One customer said the company was really thorough, walking them through everything—the process, installation, what to expect on their bill—and so far the results have matched what they were told.

Solid Product and Service: People describe the company as providing high-quality solar panels and professional installation work.

Fast and Efficient: The workers showed up on time, worked efficiently, and were able to complete everything on short notice.

Professional Team: The staff gets credit for being professional, knowledgeable, and putting in serious effort.

Happy Customers: People say they’re happy working with Solar Alliance and would recommend them to others.

Negative Aspects:

Nothing here—all the feedback has been positive, with customers praising the product, service, speed, and communication.

Positive Reviews:

A former Office Manager said they enjoyed working with everyone there for different reasons. The job could be stressful but also fun, and it moved fast with lots of variety.

A current Customer Service Manager mentioned Solar Alliance is a fun workplace that keeps you on your toes. They’ve picked up a lot of skills and feel better equipped to handle tough situations now.

Negative Reviews:

An Energy Consultant said the company lacks organization, charges too much for their products, and communication within the company is poor. They also mentioned appointments getting missed, no recognition for working hard, and turnover being really high.

Positive Reviews:

Customers have given Solar Alliance props for great deals and fast service.

Travis Clark—who seems to work for the company—has gotten specific praise for really going the extra mile to make sure customers are happy.

People appreciate that the company doesn’t pressure you and offers competitive pricing.

Some customers mention Solar Alliance knows what they’re doing and provides good customer service.

Negative Reviews:

Some people ended up paying more than what was originally advertised.

There have been complaints about poor customer service from both sales staff and ownership.

A few customers had trouble getting their California Solar Initiative rebate.

Some folks said the company stopped responding and never arranged the final inspection like they promised.

---

Average Performer

Solar Alliance gets the Average Performer badge and works in 3 states, but their third-party ratings don’t go above 4. Local community trust isn’t their strong suit either – their score is 3.0 in our evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Solar Alliance may not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Solar Alliance to your list as a lower priority and one that requires additional research before you decide to work with them.