Solar Bear review

Cost Savings: Homeowners are happy with the money they’re pocketing each month from lower electricity bills, and they like knowing their property value just went up.

Environmental Impact: People who care about the environment enjoy that Solar Bear isn’t just talking the talk; they’re truly helping people make a difference by utilizing renewable energy.

Professionalism: People typically compliment salesmen like Troy for knowing a lot and always being professional.

Quality Installation: The installation personnel perform a great job and make sure the clients are happy.

Monitoring Capabilities: Solar Bear gives clients both external and personal monitoring tools so they can keep track of how much energy they are creating and utilizing.

Good Criteria:

Good Products: People enjoy that Solar Bear offers good solar gear.

Installation that works well: Many customers say that the installations were done on time and correctly.

Trustworthiness: A client from Riverview, Florida stated they trusted the crew since they did the spray foam insulation job in-house, which cut down on energy usage.

Sales Process: The sales experience and upfront pricing get positive marks.

Negative Criteria:

Communication Issues: A Tallahassee, Florida customer ran into major problems. Once the contract was signed, staying in touch with the company became nearly impossible, leading to delays exceeding 6 months for installation and connecting to the power grid.

Unresponsiveness: This client couldn’t obtain any updates from Solar Bear, no matter what they did. Calling the office didn’t assist, and the chatbot didn’t work.

Permit Delays: The customer had to phone the city department directly to find out what was going on with the permit since the company stopped answering.

Wrong Information: The whole issue became worse since I got the wrong information and didn’t know what was going on.

Things that are good:

Good People and Things: A lot of customers are happy with what they purchased and who they worked with. Someone said that Jeff, their salesperson, and the whole team made it easy to obtain solar. The additional spray foam insulation and the talents of the people who worked there made things even better.

Negative Aspects:

Delays and Poor Communication: Some folks hit serious roadblocks after signing. One customer sat around for more than 6 months waiting for panels to go up, then another 6 weeks before the grid hookup happened. When the project got passed to Patricia as the new contact, things went downhill fast. She stopped responding, gave out bad information, and left people hanging. Phone calls went nowhere, the chatbot was pointless, and returned messages? Ignore it. Threatening to renounce the contract was the only thing that put the matter back on track.

Positive aspects:

People and nice things: Consumers often express how much they value the team’s efforts to make the solar buying process simpler and how much they like Solar Bear’s products. The reviewer who had repairs and spray foam insulation done in their house is from Riverview, Florida. They are now a frequent client.

Trustworthiness: Customers think Solar Bear is trustworthy when interacting with salespeople like Jeff.

Negative Aspects:

Communication Issues: Some customers dealt with serious delays and radio silence after contracts were signed. Consider the customer from Tallahassee, Florida, who had to wait more than six weeks for grid connection after more than six months for solar panels. Their project manager, Patricia, essentially vanished and kept them in the dark. This consumer was very irritated since it was a waste of time to try to contact anybody at the business by chatbot or phone.

Lack of Accountability: Since Solar Bear was not giving any information, the same client had to contact the municipal department directly for permit updates. The company’s failure to stay accountable during installation created major headaches.

Changed Lives: One person claimed that working at SOLAR BEAR definitely changed their lives. They call it the “Solarbear difference” that they’ve done more than 1000 activities flawlessly the first time.

A permission department worker said that the atmosphere was relaxed since everyone was calm, kind, and supportive of one other.

Supportive Environment: Employees enjoy how nice and positive the workplace is. The business thinks about things like birthdays, holidays, vacation requests, and family requirements.

Job satisfaction: Solar professionals love helping homeowners save money and improve their quality of life.

Bad things:

Nepotism: Several employees pointed out how unfair the firm was.

Few chances to rise ahead: A sales person felt trapped and couldn’t move forward.

Pay Transparency: There isn’t enough information on pay.

Unrealistic Sales Expectations: People who made appointments had sales targets that didn’t make sense and management that didn’t support them.

Good Things:

Good Products and People: Customers enjoy the quality of what they receive and how dedicated the staff is. Tony from Riverview, Florida says that Solar Bear is great because they make solar energy easy to understand and concentrate on reducing down on energy consumption. He was quite happy with the spray foam insulation and the work done in the home.

Great Workmanship and Professionalism: Another client who had their master bathroom remodeled enjoyed how carefully the tiles were laid, how well the fixtures were put, and how quickly they responded. Their contractor, Santos, jumped on little repairs straight soon, which made them delighted.

Negative Aspects:

Problems with communication: Not everyone had a good time. A consumer from Tallahassee, Florida had a very difficult experience. After the contract was signed, there was no further contact. Their contact person, Patricia, was gone for two months straight. The installation was delayed, and it was hard to receive answers from the provider. Since Solar Bear wasn’t saying anything, the consumer had to contact the city department for updates.

Good things about it:

Clients like Solar Bear’s high-quality solar panel installation services.

Saving electricity: A lot of Solar Bear’s customers talk about how much electricity they are saving after switching to solar power.

personnel that is professional: People typically praise the company’s personnel for being professional and knowledgeable.

Disadvantages:

Some consumers say that confused information or long replies are communication problems.

Pricing Issues: A few reviews bring up worries regarding the price, with some saying that Solar Bear is more expensive than comparable solutions.

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Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Solar Bear is distinguished as a Market Leader. They’ve established themselves in 2 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Solar Bear stands out as a premier choice in the solar installation industry.