🌐 Multi-Location Company.
Sunbug Solar Overview
Expert Score: 4.7/5
Founded in: 2009
Sunbug Solar, established in 2009, has been an active participant in the solar industry, providing services in 1 state. We dug into what Sunbug Solar offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Sunbug Solar’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.7, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Sunbug Solar handles Solar Energy Systems: They provide solar energy systems for homes, businesses, and non-profits. Full-Service Renewable Energy Provider: Sunbug is committed to helping you find the right solution and being by your side every step of the way. Service and Support: They offer service and support for their systems. Expertise in New Construction: They have expertise in solar for new construction. EPC Services: Sunbug provides Engineering, Procurement, and Construction (EPC) services.
- Web traffic and visibility: Their site attracts roughly 2641 monthly visits, showing a positive growth trend and indicating where things are headed.
- Coverage area: Operating in MA. Sunbug Solar is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – American Solar Engy Society, BBB, NABCEP, SEIA, Solarize Mass. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether Sunbug Solar fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Sunbug Solar is the right fit for your solar project.
Independent Sources
Sunbug Solar Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 26 | 5.0 |
| solarreviews.com | 18 | 4.24 |
| yelp.com | 12 | 3.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 7 | 4.7 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 119 | 4.9 |
| birdeye.com | 21 | 4.6 |
| Google reviews | 126 | 4.8 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Sunbug Solar Reviews
| Company Website | sunbugsolar.com |
| Year Founded | 2009 |
| Areas Served | MA |
| Services Offered | Solar Energy Systems: They provide solar energy systems for homes, businesses, and non-profits. Full-Service Renewable Energy Provider: Sunbug is committed to helping you find the right solution and being by your side every step of the way. Service and Support: They offer service and support for their systems. Expertise in New Construction: They have expertise in solar for new construction. EPC Services: Sunbug provides Engineering, Procurement, and Construction (EPC) services. |
| Roofing service | – |
| Panel Options | Carport Solar Systems, Ground-Mount Solar System, Ground-Mount Solar System, Net Meter |
| Battery Installations | AC-coupled solution, Inverter replacement/DC coupled solution |
| Certifications | American Solar Engy Society, BBB, NABCEP, SEIA, Solarize Mass |
| Solar system leases service | – |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | 25-year warranty from the manufacturer of the solar panels. Workmanship: Residential PV Systems: 10 years; Commercial PV Systems: 5 years. |
Sunbug Solar Website Visits Two-Year Trend: positive
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1943 | 2.11 | 75 | 46% | 43% | 37% | 1.04% | 2.9% | 0.01% | 10.4% |
Sunbug Solar Social Media
What do Customers Say about the Sunbug Solar?
Good reviews:
People have said nice things about Sunbug Solar, saying they are competent, provide wonderful service, and are good at what they do.
Someone told us that Sunbug Solar set up a 9 kW (DC) solar system for them and that everything went well from beginning to finish.
Sunbug Solar came up with a customized solution for their old property, which had been through a lot of renovations and had a lot of trees surrounding it. They were really delighted with it.
A different client who has had their solar panels for more than two years was very delighted with them and suggested Sunbug Solar.
Positive reviews include their professionalism, the quality of their service, and how much they care about their consumers. One person praised Sunbug for creating a custom solution for a complicated older house with major renovations and heavy tree coverage. Someone else mentioned they’ve been using their solar panels for over two years and remain very satisfied.
Positive Reviews:
Customers have given SunBug Solar high marks for excellent customer service and prices that compete well.
They liked getting a thorough walkthrough of the process and thought the installation crew was professional and got things done efficiently.
Another customer felt good about the design, installation, and commissioning—said everything went smoothly and stayed on schedule.
Negative Reviews:
On the flip side, there were complaints about poor service and warranty problems.
One customer said SunBug Solar messed up their installation, which led to system problems down the road.
They weren’t happy with how the company handled these issues—said they got charged extra just to fix the installation mistake.
Positive Reviews:
Good reviews point out the company’s excellent customer service and competitive pricing.
People have praised how good the batteries and panels are, plus how professional the office staff and system designer are.
One customer said Sunbug’s attention to detail and commitment to quality really showed, even when they were installing on a tricky old roof.
Negative Reviews:
Problems with the company’s executives and staff have come up, including one case where a customer dealt with blown fuses.
Positive Reviews:
On the positive side, people have praised Sunbug’s attention to detail and dedication to quality, even when working on challenging old roofs.
Negative Reviews:
But there have been some rough experiences too. One customer had a major problem with their photovoltaic (PV) system that Sunbug installed. The system had an electrical meltdown right at the start because of an installation error, which put residents in danger and caused lost income while waiting for Sunbug to fix things. The system shut down again later, and it took Sunbug almost six months to figure out what was wrong and get it fixed. The customer asked for compensation for the lost income but wasn’t satisfied with how the company responded.
Positive Reviews:
Customers praised SunBug Solar for having a competent and professional staff.
People praised the organization for its clear and quick services.
People were really thrilled with how much money they saved by adopting solar panels.
People also liked how well the equipment performed and how useful it was after they had it.
Negative Reviews:
Some consumers said they had trouble setting up the gadget since it was hard to do so.
People said that the components utilized weren’t good, especially the AC disconnects.
Some consumers were unhappy with the warranty service and thought the corporation didn’t do enough to fix issues.
Positive Reviews:
On the positive side, folks have praised how much attention the company pays to details, the quality of installation, and how well the solar panels and batteries perform.
One customer said that even though they had a challenging old roof, SunBug’s dedication to quality made them extremely happy.
Negative Reviews:
But there have been negative experiences too. Some customers reported installation problems, including one situation where the house had to be torn up to solve an installation issue.
There were also complaints about poor after-sales service and warranty problems. One customer said the company wanted an extra $750 to fix their sloppy installation work.
Positive Reviews:
Customers have praised SunBug Solar for professionalism, installation quality, and excellent customer service.
One person mentioned SunBug Solar was really careful with their measurements for the structural engineering work and that everything got planned and mapped out down to the last inch.
Another customer was satisfied with their installation, which covered both their house and a separate garage.
Negative Reviews:
One customer said SunBug messed up their installation—only installed one cable from the solar panels—and their house had to get torn up to solve the installation problem. They also said that after months of service the fuses started blowing, and they found out from their technician that the system had really cheap AC disconnects.
Summarizing:
Do we recommend Sunbug Solar services?
Expert Choice
Our Expert Choice badge goes to Sunbug Solar, which concentrates on serving fewer than 1 state. With a foundation dating back to 2009 and a commitment to not using subcontractors, Sunbug Solar offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
