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Expert Score: 4.7/5
SunPower by PGT Solar is an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
Independent Sources
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 12 | 4.1 |
| yelp.com | 11 | 4.9 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 90 | 4.7 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
| Company Website | sunpowerbypgtsolar.com |
| Year Founded | – |
| Areas Served | AZ |
| Services Offered | Solar Panel Installation: Professional installation of solar panels for residential properties. Solar Panel Repair: Maintenance and repair services to ensure optimal performance of solar panels. Design Consultation: Expert consultation to design a solar energy system tailored to your specific needs. Solar Lighting: Installation of solar-powered lighting solutions. Solar Carport: Design and installation of solar carports for additional energy generation and vehicle protection. |
| Roofing service | yes |
| Panel Options | SunPower solar panels, SEG Solar panels, Solaria solar panels, REC Group solar panels |
| Battery Installations | SunPower batteries, Enphase Energy batteries, LG Chem batteries |
| Certifications | NABCEP |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 25-year warranty |
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 592 | 1 | 0 | 0.43 | 43.70% | 36.95% | 0.49% | 11.28% | 0.23% | 6.34% |
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Positive Reviews
Excellent across the board: Customers praised the overall experience, highlighting the smooth process from start to finish.
No hassle process: Many appreciated the hassle-free experience, including timely scheduling and permit processing.
Supportive sales reps: Sales representatives were noted for being humble, respectful, and honest, providing clear explanations and answering questions.
High-quality installation: The installation quality received high marks, with customers satisfied with the final setup.
Negative Reviews
Poor after-sales support: Some customers reported issues with after-sales support, mentioning delays in repairing malfunctioning equipment.
Lack of communication: A few reviews mentioned that the company did not follow up on repair requests, leaving customers waiting for weeks.
Positive Reviews
Professionalism: Customers often appreciate the professionalism and expertise of the installation team.
Efficiency: Quick and efficient installation processes are frequently praised.
Customer Service: Responsive and helpful customer service is a common positive point.
Quality: High-quality solar panels and reliable performance are often highlighted.
Savings: Significant savings on energy bills post-installation are noted by many customers.
Negative Reviews
Sales Tactics: Some customers feel pressured by aggressive sales tactics.
Communication: Poor communication and delays in response times are occasional complaints.
Installation Issues: Installation problems and the need for follow-up visits are sometimes mentioned.
Cost: Some customers feel the cost is higher compared to other solar companies.
Post-Installation Support: Dissatisfaction with post-installation support and maintenance is noted by a few customers.
Positive Reviews:
Smooth and easy process, faster than expected.
APS bills were significantly reduced.
Professional and efficient installation team.
Excellent customer service from sales representatives.
Informative and helpful throughout the process.
Good value for money.
Environmentally friendly and cost-saving in the long run.
Negative Reviews:
Issues with system performance and repairs.
Communication problems with the company.
Misleading output numbers related to energy bills.
Errors in loan company information leading to payment issues.
Summarizing:
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, SunPower by PGT Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, SunPower by PGT Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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