Top Hat Energy Inc. Overview
Expert Score: 4.7/5
Founded in: 2002
Top Hat Energy Inc., established in 2002, has been an active participant in the solar industry,
providing services in 1 state. We dug into what Top Hat Energy Inc. offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Top Hat Energy Inc.’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.7, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Top Hat Energy Inc. handles Solar System Design and Installation: They design and install both utility-tied and off-grid solar systems tailored to meet specific needs. Troubleshooting: They offer troubleshooting services for solar systems. Energy Usage Analysis: Comprehensive energy usage analysis and recommendations. Wood and Pellet Stoves: They sell, install, and service wood-burning and pellet stoves. Chimney Cleaning: They provide chimney cleaning services.
- Web traffic and visibility: Their site attracts roughly 577.0 monthly visits, showing a Positive growth trend and indicating where things are headed.
- Coverage area: Operating in CA. Top Hat Energy Inc. is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – REC, NABCEP. The BBB has them rated at NOT BBB ACCREDITED, which factors into how they stack up professionally.
Deciding whether Top Hat Energy Inc. fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Top Hat Energy Inc. is the right fit for your solar project.
Independent Sources
Top Hat Energy Inc. Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 28 | 4.22 |
| yelp.com | 28 | 4.2 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 160 | 4.9 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Top Hat Energy Inc. Reviews
| Company Website | tophatenergy.com |
| Year Founded | 2002 |
| Areas Served | CA |
| Services Offered | Solar System Design and Installation: They design and install both utility-tied and off-grid solar systems tailored to meet specific needs. Troubleshooting: They offer troubleshooting services for solar systems. Energy Usage Analysis: Comprehensive energy usage analysis and recommendations. Wood and Pellet Stoves: They sell, install, and service wood-burning and pellet stoves. Chimney Cleaning: They provide chimney cleaning services. |
| Roofing service | – |
| Panel Options | PV Modules (Solar Panels): These photovoltaic modules convert sunlight into electricity using photovoltaic cells. Inverters: They offer both micro-inverters and string inverters to convert DC output into AC that can be used to power your home or be stored in a battery. Charge Controllers: These devices manage the electricity flow from the PV array to devices or batteries. Rapid Shutdown Devices: Required by California state law for safety, these devices are mounted to each PV module. Power Optimizers: Optional components that maximize the efficiency of a string inverter system. |
| Battery Installations | LG Battery Backup: This option includes the installation of LG batteries to store solar energy for use during power outages or peak demand times. Kohler Generator Backup: In addition to battery backup, they also offer Kohler generators as a backup power source. |
| Certifications | REC, NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | Their system components have manufacturer’s warranties ranging from ten to twenty-five years, while their workmanship is warrantied at ten years. Plus, they handle all of our service calls in-house. |
Top Hat Energy Inc. Website Visits Two-Year Trend: Positive
Learn more:Â Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 577.0 | 1.46 | 16.6 | 0.43 | 30% | 0% | 0.27% | 62.6% | 0.03% | 4.7% |
Top Hat Energy Inc. Social Media
What Do Customers Say About the Top Hat Energy Inc.?
Positive reviews:
“I am new to solar power and the people here really took the time not only to explain their products fully but also empower me with knowledge about solar science! They went above and beyond both when I called on the phone and when I stopped in to the shop. I’m very happy I went to Top Hat and I so appreciate their help.” – Amy Bloch ⭐⭐⭐⭐⭐ July 20, 2021
“We have used Top Hat for 6 years. Any problems have been resolved in a timely manner. Top Hat is locally owned. Jeremy is very helpful and knowledgeable. Paul and Anne Allen” – Paul Allen ⭐⭐⭐⭐⭐ September 3, 2020
Negative reviews:
“It was bad from start to finish inverter installed by bad electrician lots of unkept promise” – Willda ⭐☆☆☆☆ June 23, 2019
Positive reviews:
“Travis solved our long standing problems from our old company and got everything fixed good as new. Very responsive with good communication at reasonable fees.Highly recommend him and TH.” – Dale S. ⭐⭐⭐⭐⭐ May 24, 2024
“David helped us out when we had no power on our off grid system! she knew exactly what to do. We appreciate his expertise and his help in a time that we really needed it. Thank you.! we definitely will be using your services in the future.” – T W. ⭐⭐⭐⭐⭐ October 4, 2024
Negative reviews:
“I have had solar for 4 years. My inverter has been replaced 3 times. Although Top Hat replaced it (as they should) Terry the owner acted like he was doing me a favor. He doesn’t guarantee the products he buys from other companies. I was without solar production for 4 months because of Top Hats service and product. I now have a 1,000 dollar PG@E bill that Terry says is my problem even though his choice of product failed.If you are looking into getting solar, I would skip this company. Horrible customer service.” – Dawn W. ⭐☆☆☆☆ January 3, 2023
“We had top hat energy install our solar unit we have had nothing but problems ever since it’s been installed huge delays on installation huge delays on rebates flashing electrical lights all over the house tripping wires terrible customer service they’re more chimney sweepers than solar installers I would be highly highly cautious in hiring these people for any type of project I’m still dealing with the contractors State license board in arbitration to try to get my money back” – S O. ⭐☆☆☆☆ February 3, 2020
Positive reviews:
“Terry, Jeremy and team were responsive and timely with my request for an estimate to have a solar power system installed. I’m expecting County inspection and sign off today.Top Hat’s pricing was very competitive, but I doubt that another company could match their professionalism and expertise.On the install, Chris kept his crew on task and explained the installation to me throughout the entire process.I highly recommend Top Hat, great company!” – Ray Thomas ⭐⭐⭐⭐⭐ 2023
“After obtaining quote’s from three companies in early 2020, we sat back and waited on things to rebound. We went back to each company for a re-quote and after ridiculous sticker shock from two, Top Hat was the most competitive, honest and transparent with their bid. The entire process from start to finish was a breeze. We were always kept in the loop about everything from permitting, parts, installation, to the finished product! Jake and his install team were absolutely amazing. To say they are perfectionists is an understatement. See photos! So far, we are +2,104 kWh since we flipped the switch in April…I HIGHLY recommend Top Hat over ANYONE in the area. Period.” – Matt Goss ⭐⭐⭐⭐⭐ 2022
Negative reviews:
“Being forced to give 1 star. Had a lot of problems with my system not responsive either I do not recommend Top hat If I could give zero stars I would” – liams got hops ⭐☆☆☆☆ 2020
“What a pleasure to work with Top Hat Solar. I had specific needs for a solar system and they took all of the information on what I was running electrically and were able to design a system that was large enough to meet all my needs. The work was done quickly and professionally and I could not be happier. I saved $2500.00 a month going solar. Great Company and great people.” – Gerald McNair ⭐⭐⭐☆☆ 2019
Summarizing:
Do We Recommend Top Hat Energy Inc. Services?
Expert Choice
Our Expert Choice badge goes to Top Hat Energy Inc., which concentrates on serving fewer than 1 state. With a foundation dating back to 2002 and a commitment to not using subcontractors, Top Hat Energy Inc. offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Founder and Chief Content Officer at Resident Solar Power. Andy's been following solar policy and technology long enough to know which trends matter and which ones are just noise. He writes about photovoltaic systems, policy changes, and green tech innovations - basically, anything that helps homeowners make smarter solar decisions.
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