Villara Building Systems review

Positive reviews:

“First time Villara customer taking advantage of a direct mailing offer for an A/C tune-up for $77 regularly $139. Excellent communication with professional friendly attitude from their technician Giovanni Moreno. His well prepared after service report with photos was thorough and comprehensive. Highly recommended.” – Yeahoo W. ⭐⭐⭐⭐⭐ July 25, 2024

“Alejandro Zapien was professional, knowledgeable and friendly. He was able to fix my issue in a timely matter. He answer all my questions and I was impressed with his attention to detail.Overall, I would highly recommend their services to anyone. Also, Customer Service had Alejandro service me with an hour of my request.” – Cesar S. ⭐⭐⭐⭐⭐ July 28, 2023

Negative reviews:

“Villara installed (and manufactured) my condenser/AC unit in my new construction home. I’m now 3 years in on ownership and am on repair #6 (or 7 at this point I’ve lost track). A brand new house w a brand new “”aqua chill”” unit and it’s had non stop problems. Warranty expired after a year but we purchased the extended warranty because problems started after 8 months of ownership. We are now shopping for a replacement which is NOT cheap and villara won’t stand by their 3 year old product which should last much longer. What is also bad is that it’s a 3.5ton unit for a 2500sf house. JUNK.” – Mama G. ⭐☆☆☆☆ August 22, 2023

“On October 31, 2023 a Villara technician came to repair our HVAC which was not coming to heat the house. Two technicians arrived to repair the unit. They said something like the water was not going out through the shoot. We were charged almost $500. After they left the heater worked about five days then stopped coming on. We called them back and 2 different technicians again came to the house. I noticed from the name tags that one of the technician name tag said lead technician. They said the problem was the same as the last time someone was out. Anyway after they left the system worked 3 days. This time we call another company and the tech showed up the same day and fixed the problem for about $100. The problem had nothing to do what the others from Villara called their selves fixing. The problem was that the hose was clogged.” – Barbara W. ⭐☆☆☆☆ November 28, 2023

Positive reviews:

“The products at Vilara.com were good. I haven’t seen such a huge collection of designer wear clothes anywhere. However we need customer support to be slightly better. I do think this site has the potential to be a great shopping destination” – Vibha Batra ⭐⭐⭐⭐☆ June 23, 2016

Negative reviews:

“Really I m not happy with your service your company have to give good service to the customers becoz some of the customers they don’t know ur policy you should be help to us actually I call to ur customer service to refund the money they said me first money I’ll be credited to Vilara credit we don’t want such stupid answers from your company… Side…” – Gowtham ⭐☆☆☆☆ February 26, 2017

“It was pathetic experience, i have odered on 2 Dec 2016, Order no V6200826944, on 10 Dec 2016 i got to know that the vendor is not replying and did not given the confirmation to the company, they given me the option to cancel your order. Is this the way of working, when I called to customer support they people were keep holding my call. I don’t understand, I have spent handsome amount of Rs. 4618 on the product, however company is not interested to retain their premium customers. this is very strange. company have wasted my 9 days precious time.” – Vishal Singh ⭐☆☆☆☆ December 10, 2016

Positive reviews:

“I worked there for 2 years. Just stay busy no buddy like a slacker And u will do well. I got 2 raises each of them a Dollar or more. Prove to your supervisor that u are a hard work and u will alway get a raise every 6 months. I had the best Insurance.” – New Construction Plumber / Labor ⭐⭐⭐⭐⭐ February 19, 2022

“This is a great place to work. The people are awesome and I feel I can grow with the company. The apprenticeship program there is an amazing opportunity, which I intended on taking advantage of.” – Materials Handler/Forklift Operator ⭐⭐⭐⭐⭐ April 10, 2022

Negative reviews:

“Working for villara building systems outbound swing shift is by far the worse thing anyone can do if you have any kind of work ethics. the only position with a good lead and supervisor who value hard work is the graveyard shift and the day time replenishing crew” – Outbound Swing ⭐☆☆☆☆ April 25, 2022

“Honestly this company is more about their own personal gain than those of their employees. They under pay new employees coming onboard and expect them to go above and beyond their job titles.” – Administrator ⭐☆☆☆☆ October 4, 2021

Positive reviews:

“We had our entire HVAC system replaced for a more efficient one (dual zone). Both technicians were excellent. They were very conscientious about keeping our carpets clean and worked very hard to ensure that the install was done to code. Technicians were very professional, polite and knowledgeable. We highly recommend Villara.” – Fred C ⭐⭐⭐⭐⭐ March 2026

“The Villara team recently completed an electrification HVAC installation at my home in one day. I was impressed with the professionalism and proficiency of their entire team. They educated me and presented me with all of my options, including out of pocket costs. It allowed me to make the right decision.I have worked with other high profile HVAC companies over the last 15 years in the Sacramento area and working with the Villara team has been exceptional. I recommend them.” – Laura O’Donnell ⭐⭐⭐⭐⭐ March 2026

Negative reviews:

“Villara Comfort Club is a total scam!! They expect people to take day off and sit and wait for their majestic entry to do the service. They assume that people don’t have to get to job and all are working from home or whatever! Not everyone is lucky like that! First of all there is no consideration for the customer’s schedule or convenience. They are like we want to come when we want to come; others have to just work with it. They have rescheduled mine 2–3 times already and the services is already running overdue. Don’t fall for the comfort club – it’s anything but comfort!!” – Albin Varghese ⭐☆☆☆☆ March 26, 2026

“Villara sent someone to my house for a simple job that was from the warranty department, and my house is no longer under warranty. They knew this beforehand. I had to wait one hour after his arrival for him to get a confirmation from some stupid department. All I wanted done was to have the showerhead exchanged and the drain exchanged in my tub, a very simple job. He quoted me a price of $282. I refused to pay it. It is impossible to get a hold of their customer service. They have AI and do not answer the phone personally. Do not ever use this company!” – Kathy Kollehner ⭐☆☆☆☆ October 2025

Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Villara Building Systems is distinguished as a Market Leader. They’ve established themselves in 1 state, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Villara Building Systems stands out as a premier choice in the solar installation industry.