🌐 Multi-Location Company.
YSG Solar Overview
Expert Score: 3.7/5
Founded in: 2010
YSG Solar, established in 2010, has been an active participant in the solar industry,
providing services across 2 states. We dug into what YSG Solar offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
YSG Solar’s Offerings at a Glance:
- Customer experience: Reviews average out to 3.7, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, YSG Solar handles Solar System Design and Installation, Consultation, Navigating Incentives and Rebates, System Monitoring, Energy Storage
- Web traffic and visibility: Their site attracts roughly 17529 monthly visits, showing a negative growth trend and indicating where things are headed.
- Coverage area: Operating in NY, CA. YSG Solar is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NY General Contractor. The BBB has them rated at A, which factors into how they stack up professionally.
Deciding whether YSG Solar fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if YSG Solar is the right fit for your solar project.
Independent Sources
YSG Solar Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 73 | 4.5 |
| solarreviews.com | 143 | 4.01 |
| yelp.com | 40 | 2.7 |
| bbb.org | 3 | 1.00 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 5.0 |
| trustpilot.com | 27 | 3.2 |
| angi.com | No reviews | No reviews |
| birdeye.com | 1 | 5.0 |
| Google reviews | 109 | 3.4 |
| Expert Score | 3.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
YSG Solar Reviews
| Company Website | ysgsolar.com |
| Year Founded | 2010 |
| Areas Served | NY, CA |
| Services Offered | Solar System Design and Installation, Consultation, Navigating Incentives and Rebates, System Monitoring, Energy Storage |
| Roofing service | – |
| Panel Options | LG |
| Battery Installations | Sonnen |
| Certifications | NY General Contractor |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A |
| Warranty | 25-year power production warranty and a matching 25-year warranty on parts and labor |
YSG Solar Website Visits Two-Year Trend: negative
Learn more:Â Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 10179 | 1.48 | 35 | 59% | 29% | 65% | 0.21% | 3.2% | 0.02% | 3.0% |
YSG Solar Social Media
What do Customers Say about the YSG Solar?
Positive Reviews:
- YSG Solar offer the industry’s strongest warranties, ensuring all projects are successful for years to come.
- Customers like consultative approach allows them to identify and solve energy-related concerns.
Negative Reviews:
- One customer mentioned that the company misrepresented themselves as experts in SONNEN backup battery installers. The customer claimed that after four years, the backup battery was still not installed and non-functional.
- Another customer mentioned that once they get paid, they stop communicating.
Positive Reviews:
- Customers who had a positive experience with YSG Solar highlighted the company’s excellent customer service and quality installation.
- Another customers appreciated the knowledgeable and respectful representatives, and the clean and efficient job done by the installers.
- Some customers also mentioned that YSG Solar’s pricing was great and they appreciated the company’s advice to purchase the system instead of leasing.
Negative Reviews:
- The main issues raised were related to poor after-sales support and delays in the electrical inspections.
- Some customers reported that their solar system stopped working and they had difficulty getting in contact with the company.
- There were also complaints about unfulfilled promises, shady work, and unqualified people.
Positive Aspects:
- Customers have praised the company for their quick and effortless work.
Negative Aspects:
- Customers have reported that their calls have been blocked and they have been unable to reach the company.
- There have been instances where the company has failed to file the proper permits, resulting in delays in getting the solar panels operational.
Positive Reviews:
- Customers have praised YSG Solar for their sales pitch and responsiveness.
- One customer mentioned that despite minor issues during the solar panel installation, the company was very responsive to their concerns.
Negative Reviews:
- Some customers have expressed dissatisfaction with the waiting period after installation.
Positive Reviews:
- Customers have praised YSG Solar for their professionalism and efficiency.
- Some customers have mentioned that the process was easy, simple, and efficient.
- A customer mentioned that the YSG Upstate NY team was quick to start the work and left the area clean.
Negative Reviews:
- Some customers have complained about YSG Solar’s customer service, stating that it was difficult to get in touch with them after payment.
- There were complaints about the company misrepresenting themselves as qualified installers.
- Some customers experienced issues with their solar system and claimed that YSG Solar refused to fix them.
Positive Reviews:
- Employees have also reported a positive work-life balance, good compensation & benefits, job security & advancement, management, and culture.
Positive Reviews:
- The customer appreciated the quick response time, from receiving an estimate within a day of calling, to having the solar panel system installed within weeks.
Negative Reviews:
- The customer faced issues with the solar system and had difficulty getting in contact with YSG Solar for support.
Summarizing:
Do we recommend YSG Solar services?
Average Performer
YSG Solar gets the Average Performer badge and works in 2 states, but their third-party ratings don’t go above 4. Local community trust isn’t their strong suit either – their score is 3.7 in our evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While YSG Solar may not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add YSG Solar to your list as a lower priority and one that requires additional research before you decide to work with them.
Andy is a Founder, Chief Content Officer, regular contributor, and idea generator behind Resident Solar Power. He is well-versed in various aspects of solar energy, including photovoltaic systems, solar policy trends, and green technology innovations.
